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Chances of Upgrade Clearing and Availability (2018 master thread)

Chances of Upgrade Clearing and Availability (2018 master thread)

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Old Oct 13, 18, 11:59 am   -   Wikipost
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Chances of Upgrade Request Clearing
NOTE: Be aware of recent (20 May 2017) upgrade priority changes.

"New Upgrade Priority as of 20 May 2017

(Upgrades were prioritized by elite status and then time of request until 20 May 2017)
  • Elite status
    1. Concierge Key
      • Executive Platinum
        • Platinum Pro
          • Platinum
            • Gold
    • Upgrade type
      1. Miles and copay award upgrades and systemwide upgrades (SWU)
        • 500 mile upgrades on purchased tickets
          • 500 mile upgrades on upgrade eligible awards)

      • Elite qualifying dollars in the past 12 months
        • Booking class
          • Time of request"

See Upgrade Priority Changes to Status, Rolling 365 Day EQD Spend May 20 2017

Link to Gary Leff, View From the Wing 16 May 2017

Updated 17 Dec 2017 by aztimm
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Old Dec 31, 18, 2:17 pm
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
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Originally Posted by uscjeff View Post
Data point - now down to J1 on my flight 1/1 PVG-LAX. 30k EQD EXP. Basically have resigned myself to be ready to have a late one tonight not expecting to get it so can sleep regardless on way home. Have bulkhead PE at least so soften the blow
I had something similar happen a month ago when I flew PVG-LAX. About a week before the flight, the seatmaps and EF numbers all went to near zero. I had pretty much given up any hope of an upgrade, and was getting used to the idea that I'd be sitting in my PE seat.

Then about 2-3 days prior, the seatmap opened up again, at least in business. I had a little hope. I woke up at 3am on the day I was leaving and logged in to AA, saw I was upgraded. I was able to select a different seat (I was originally given the last row window H, I selected a seat a few rows forward window A). It was good that I did check, as they had pulled the seat assignment for my LAX-AUS flight, and thankfully I was able to grab another similar (from exit F to exit A)...and I did not get upgraded on that flight.

I was staying in Suzhou and had no idea how long it would take to get to PVG, so I left rather early and arrived around 2pm. It gave me plenty of time to check-in, go through immigration, security, and enjoy the Air China lounge. The AA check-in agent told me the pass was good for the business lounge, but when I went to the desk they escorted me to the F side.

The flight ended up completely full. I tried to figure out who was sitting in my PE seat, but couldn't really...it was a male, around 30, and I'm guessing not an employee, but I could be wrong. I was so thankful that I was upgraded, as since I was up so early I nearly passed out as soon as I sat down. They had to wake me for the meal, then after I ate I fell back asleep for much of the remainder of the flight.
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Old Dec 31, 18, 4:50 pm
Join Date: Feb 2000
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Originally Posted by bcm0830 View Post
I'm flying LHR>LAX Jan. 1, and there are currently 19 seats open in J. I'm pretty surprised our upgrades haven't cleared, given it's a holiday, and so many seats are available. I'd think that there won't be many business travelers likely to purchase last minute J on Jan. 1. Are folks seeing SWUs clear at the one-week mark in circumstances like this one, or is it all over the map?
I flew LHR-JFK last week on a 77W. While the seat map is not a surefire indicator of availability, when it shows over 30 empty seats in J, that IS to me a surefire indicator of availability, but even so, it was only about 30 hours prior to departure when my reservation showed the telltale "the details of your trip cannot be displayed." I gave it a few hours, but with T-24 fast approaching and the same legend still showing, I called the German number, which was picked up in England. The AAgent there could not see that I was being upgraded, so I then called the EXP line in the US, got the "our agents are busy, we can call you back between an hour and a half and an hour and three quarters from now" (which was not going to work for me) and gave up. At T-18, when I had Internet access again, I saw that I had been reticketed, and at least had a good choice of seats. (Even after my upgrade had cleared and a seat assigned, there were 32 others to choose from.) As it turned out, I was able to get my first (and only, as the other 3 options were appalling) choice of meal, so no harm, no foul, BUT it is absurd that AA would not clear UGs earlier for its EXPs in this case. Thanks a lot, Doug.
Just confirms my decision to leave.
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Old Jan 6, 19, 6:11 pm
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
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Please continue this discussion in our thread for 2019:


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