LAX Ticket Agents rude and swore at me
Feb 25, 2017, 8:07 am
#61
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Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
If one looks at the profile of the OP, it appears he never re-logged in to FT to even see the results of his post (could have done it un-logged-in, needless to say.)
As well, no less than 6 members contacted me w/ concern about the verbiage "I am a wounded warrior" etc.
Accordingly-- mostly due to the first factor-- I'd respectfully suggest we stop taking the bait. Just one member's opinion.
As well, no less than 6 members contacted me w/ concern about the verbiage "I am a wounded warrior" etc.
Accordingly-- mostly due to the first factor-- I'd respectfully suggest we stop taking the bait. Just one member's opinion.
Feb 25, 2017, 8:24 am
#62
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Tit
Posts: 1,039
Feb 25, 2017, 1:01 pm
#66
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Mar 1, 2017, 6:35 pm
#67
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
That being said, I also doubt LAWA, TSA, or DOT would be interested because:
Upon receiving your LAX SIDA badge you are told not to photograph it, or allow others to photograph it.
Most airlines require only first name to be provided to guests as the popularity of social media and other online resources has made it incredibly easy for employees to become targets of harassment if their full name is provided.
Additionally most airlines ask that employees refrain from photographing or allowing others to photograph their company badge.
Seeing how both badges contain information that is not necessary for the guest, as well as opens up the agent to the whole photos thing, tucking their badge into their shirt is completely normal in that situation.
Most airlines require only first name to be provided to guests as the popularity of social media and other online resources has made it incredibly easy for employees to become targets of harassment if their full name is provided.
Additionally most airlines ask that employees refrain from photographing or allowing others to photograph their company badge.
Seeing how both badges contain information that is not necessary for the guest, as well as opens up the agent to the whole photos thing, tucking their badge into their shirt is completely normal in that situation.
Mar 2, 2017, 2:46 am
#68
Join Date: May 2015
Location: ATL/MCO
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Mar 2, 2017, 10:24 am
#70
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Join Date: Mar 2017
Programs: AAdvantage, SkyMiles, Global Entry, Rapid Rewards, TrueBlue, MileagePlus
Posts: 6
Yes next time record the situation. A video is worth a thousand words. AA can stop you from recording on their aircraft, they can't stop you from recording them in a public airport terminal.
Mar 2, 2017, 10:27 am
#71
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
That's not likely to deescalate the situation and get them to help you.
Mar 2, 2017, 10:28 am
#72
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I agree, and I normally wouldn't do it if I was a customer on them that day, but if you are already in a no-win situation and you might not even be flying with them anymore that day, there is nothing left to lose.
Mar 3, 2017, 5:02 am
#73
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
+1 "OPW" (One Post Wonder)
FWIW #1-Growing up in the SF Bay Area, when meeting people for the first time, always thought it comical that a large % of alums from a University in Palo Alto that shall remain nameless, managed to mention they went there within the 1st 1-5 minutes.
FWIW #2-(
For credibility purposes only: ) Graduated from San Diego State University (one of the best 7 years of my life!) with a BA in Chinese history and a great tan. A Chinese history degree prepares one perfectly for a 40+ year career in Financial Services sales.
Last edited by Dallas49er; Mar 3, 2017 at 5:37 am
Mar 3, 2017, 10:51 am
#74
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,160
Just an anecdote: I traveled through LAX in 2012 (so, pmAA). All agents were somewhat dreary and unpleasant. I've heard that same issue with other airlines (UA, DL) so it must be a LAX thing.
Mar 3, 2017, 11:09 am
#75
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
FWIW #2-( For credibility purposes only: ) Graduated from San Diego State University (one of the best 7 years of my life!) with a BA in Chinese history and a great tan. A Chinese history degree prepares one perfectly for a 40+ year career in Financial Services sales.
+1 For what its worth, I forwarded this to my son who upon moving back to the US from Brazil will be applying for a similar job on the foreign angle.
For credibility purposes only: ) Graduated from San Diego State University (one of the best 7 years of my life!) with a BA in Chinese history and a great tan. A Chinese history degree prepares one perfectly for a 40+ year career in Financial Services sales.+1 For what its worth, I forwarded this to my son who upon moving back to the US from Brazil will be applying for a similar job on the foreign angle.