ARCHIVE: AA Awards on Cathay Pacific (2015)
Mar 4, 2015, 5:42 pm
#601
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
I have an award that's been at "On Request" since Feb 27th.
Only thing is all my attempts to call AA have resulted in being hung up on - there is no option to actually get through to a representative.
Only thing is all my attempts to call AA have resulted in being hung up on - there is no option to actually get through to a representative.
Mar 4, 2015, 6:02 pm
#602
Join Date: Jul 2004
Posts: 4,541
Why are you wasting your time, is travel soon? I booked with AA on Jan 10, it ticketed Feb 19, for August travel. If that's any help.
Mar 4, 2015, 6:54 pm
#603
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Good to hear. I thought the common wisdom on FT is to panic if awards are not ticketed within a few days as they may drop off if ticketing isn't done. Mine's for travel in April.
Mar 4, 2015, 7:57 pm
#604
Join Date: Oct 2010
Location: Chicago, IL
Posts: 488
It took about 24 hours for my award flights to be ticketed. And I travel on x-mas........
Mar 5, 2015, 2:46 pm
#605
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
If anyone is looking to redeem CX flights for the next 10 days, I'd say good luck. I booked CX 897 about 3 weeks ago. Availability was wide open (using Asia Miles). Last week, they decided to cancel two flights out of 4 ex LAX on the day I'm flying out (believe it's the pilot strike). A friend of mine who works for CX was showing me the inventory. 0s on most flights and a sizable standby request by staff.
Anyone on here been called by AA or CX about flights being cancelled?
Anyone on here been called by AA or CX about flights being cancelled?
Mar 5, 2015, 4:41 pm
#606
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
If anyone is looking to redeem CX flights for the next 10 days, I'd say good luck. I booked CX 897 about 3 weeks ago. Availability was wide open (using Asia Miles). Last week, they decided to cancel two flights out of 4 ex LAX on the day I'm flying out (believe it's the pilot strike). A friend of mine who works for CX was showing me the inventory. 0s on most flights and a sizable standby request by staff.
Anyone on here been called by AA or CX about flights being cancelled?
Anyone on here been called by AA or CX about flights being cancelled?
Mar 5, 2015, 4:50 pm
#607
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
Mar 5, 2015, 4:57 pm
#608
Join Date: Aug 2010
Programs: AA EXP
Posts: 599
For those who are waiting a while for ticketing, I had a similar experience a week or so ago and it took 4 days. I called once after 3 days to check on it and was told that due to the weather issues the ticketing systems/office were extremely backed up and my ticket was low priority as it was a September departure. I wouldn't worry too much until day 3 or 4 
Mar 6, 2015, 11:49 am
#609
Join Date: Sep 2012
Location: Southern California
Programs: Alaska MVPG; Hyatt Globalist
Posts: 223
Any insight on to whether this will be resolved soon?
Last edited by bhamsan01; Mar 6, 2015 at 12:03 pm
Mar 7, 2015, 6:11 am
#610
Join Date: Jan 2014
Posts: 565
Looking to see if anyone has a better idea. BA is showing an F seat available on Mar 10 for CX 884. I've tried calling AA 3 times over 4 hours to get an upgrade from a J award, but none of the AA agents are able to see the seat.
Does anyone have any tricks to get AA agent to find the seat? Or is this just phantom inventory? Just 3 days ago, I ran into this situation, and AS agent was able to see the award fine, while 2 AA agents couldn't find a thing.
Thanks in advance!
Does anyone have any tricks to get AA agent to find the seat? Or is this just phantom inventory? Just 3 days ago, I ran into this situation, and AS agent was able to see the award fine, while 2 AA agents couldn't find a thing.
Thanks in advance!
Mar 7, 2015, 4:31 pm
#611
Join Date: Apr 2014
Location: MEL KUL
Programs: AA
Posts: 154
Is there far less availability close to departure for HKG to European destinations except LHR compared to HKG to US destinations? I tried a few random searches on Awardnexus and found zero. Obviously there are far more flights to the US destinations, but all Y/C/F are coming up blank. Maybe it's that pilot strike?
Was thinking of for KUL-BCN via CX/Iberia.
Was thinking of for KUL-BCN via CX/Iberia.
Mar 7, 2015, 4:36 pm
#612
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Ticketed 2 hours later after the call.
Mar 8, 2015, 4:58 am
#613
Join Date: Oct 2005
Location: London
Posts: 726
Europe - HKG - Jan/Feb 16
See plenty of availability on BA and JL sites for CX F class between Europe and HKG for early next year and AA cannot see any of them !
I've called AA multiple times to no avail, will keep on trying!
Interestingly its not just F class, they couldn't see some J class seats on CX as well.
AA agents had no issue seeing JL F class, or CX F class between Japan and HKG, HKG and BKK.
I've called AA multiple times to no avail, will keep on trying!
Interestingly its not just F class, they couldn't see some J class seats on CX as well.
AA agents had no issue seeing JL F class, or CX F class between Japan and HKG, HKG and BKK.
Mar 8, 2015, 1:42 pm
#614
Join Date: Mar 2010
Posts: 2,592
Does AA has any plan to allow CX booking on aa.com