Last edit by: JDiver
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2017)
Please read this wiki carefully; some fine nuances exist.
Please read this wiki carefully; some fine nuances exist.
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE
The Lounge Access Help Desk
To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.
New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.
Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.
Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.
Finally, a few guidelines for members posting queries to this thread:
- Please DO make an effort to review the listed resources before posting here.
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO thank helpful members volunteering to reply to your questions.
Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions
Sincerely,
The American Airlines | AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================
Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.
Admirals Club members paid or Executive cardholder members) are entitled guests as follows:
Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.
Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.
*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.
Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.
Another confusing rule relates to transcontinental access. From member FriendlySkies:
Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
The following exceptions apply:
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.
NOTE: Some Lounges and Clubs are undergoing refurbishment.
Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.
American Express Platinum cardholder Admirals Club access ended 21 March 2014.
NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.
Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.
Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.
N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.
Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules
Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD
For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
. . . ● Last year's thread:HELP DESK: Will I Have Lounge Access? Access, Rules (2016)
ARCHIVE: HELP DESK: Will I Have Lounge Access? Access, Rules (2017)
#721
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 429
I entered fully expecting only normal AC access with my Executive Mastercard. I was sort of surprised to get access, but definitely not going to complain. I did think it was interesting that the person who determined that I was eligible for access was the trainer. My boarding pass for HKG-LAX did depart on 11/20, granted it was HKG time. I am sure that is the sole reason I was granted access in this case.
#722
Join Date: Apr 2000
Posts: 2,638
I'm confused about the use of a FL if arriving before 6 am the next day. If you are in F on an overnight 3-class flight LAX-JFK that arrives at 5:15 am, Do you have access to the flagship lounge if you do not have an onward AA flight? Mainly want to use the FL as an arrivals lounge.
#723
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
Couldn't find an answer in any other threads:
My inlaws are traveling AA from Madrid, no status. I used Systemwides, but had to split and only one of them is in Business class. Can they both gain access to the Iberia Velazquez Lunge (OW business) together with one in economy based on the other's business class ticket? I know with status I could get guests in, but unsure of with just a Biz ticket.
Any different at Admirals clubs in DFW?
Thanks
My inlaws are traveling AA from Madrid, no status. I used Systemwides, but had to split and only one of them is in Business class. Can they both gain access to the Iberia Velazquez Lunge (OW business) together with one in economy based on the other's business class ticket? I know with status I could get guests in, but unsure of with just a Biz ticket.
Any different at Admirals clubs in DFW?
Thanks
#724
Join Date: Sep 2009
Location: Global
Posts: 5,998
I'm confused about the use of a FL if arriving before 6 am the next day. If you are in F on an overnight 3-class flight LAX-JFK that arrives at 5:15 am, Do you have access to the flagship lounge if you do not have an onward AA flight? Mainly want to use the FL as an arrivals lounge.
#725
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
I'm confused about the use of a FL if arriving before 6 am the next day. If you are in F on an overnight 3-class flight LAX-JFK that arrives at 5:15 am, Do you have access to the flagship lounge if you do not have an onward AA flight? Mainly want to use the FL as an arrivals lounge.
#726
Join Date: Dec 2014
Programs: DL PM, OZ Diamond, Hyatt Globalist
Posts: 130
I'm in paid F on a LAX to MIA flight on AA. The wiki rules state that I should be eligible for lounge access at LAX, however, my flight is on a 737 - not a 3 class aircraft. Will I have access or not?
#728
Join Date: Apr 2000
Posts: 2,638
Does that mean that the later red-eyes from LAX arriving at 6:10 am and 8:08 am qualify as well since it it past 6am on the next day? If so, I'll switch to AA28 from AA10.
#729
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
That particular access rule is only for the time difference between the scheduled arrival and the connecting flight. So, if your flight arrives at 10PM in to JFK, you would have access to the lounge on arrival, and then again on departure only if your connecting flight departs before 6AM (since 6AM is, for schedule and access purposes, apparently, the beginning of the next day).
Regardless, transcon flagship J and F boarding passes grant access on arrival to the Flagship Lounge (and Flagship First Dining, if in F) in all cases, as long as the Flagship Lounge is open!
#730
Join Date: Apr 2000
Posts: 2,638
That is great. I'll be in F LAX-JFK (hope they fix the catering situtation by mid-Dec). But, flagship dining upon arrival in JFK? Hard to believe.
#731
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Flagship first Dining at LAX is scheduled to open Dec. 14th (Flagship Lounge December 13), according to JonNYC, so if you're flying then, you should have access on both departure and arrival! Of course, Qantas F lounge is an acceptable alternative.
#732
Join Date: Feb 2015
Posts: 1,018
Hello,
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
#733
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Hello,
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
#734
Join Date: Sep 2009
Location: Global
Posts: 5,998
Hello,
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
One AA EXP and One no-airline-status person arriving together at MIA via QR C-class (Different PNR for each pax...just flying together).
Connecting few hours later to DFW on AA.
Will the EXP pax have access to the new Flagship lounge in MIA based on the QR-C arrival?
Can the EXP guest the non-status pax to the Flagship lounge if EXP allowed access?
Regarding the FL lounge...AA.com says for EXP's : " Get access if you’re departing on or connecting to a qualifying international flight marketed and operated by American or a oneworld® airline (regardless of cabin). "
Does not indicate "ARRIVAL"...so, I guess FLagship lounge for EXP is only while departing????.
EXP gets access before connecting AA flight and is allowed to guest 1 person. (Done it too many times to count.)
#735
Join Date: Aug 2015
Posts: 376
Flying into ORD from HKG on Cathay Pacific Business class or First class with connection to DFW in economy. Will I have access to the Flagship lounge since I'm flying in on premium seat?
Dont have status with AA.
Dont have status with AA.