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ARCHIVE: HELP DESK: Will I Have Lounge Access? Access, Rules (2017)

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Old Jan 4, 2017, 9:24 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2017)
Please read this wiki carefully; some fine nuances exist.


PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines | AAdvantage forum Moderator Team
(Help Desk established by dstan)

=================end mod note===================

oneworld Lounge Access
Wizard by kduarte.

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.

The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:HELP DESK: Will I Have Lounge Access? Access, Rules (2016)

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ARCHIVE: HELP DESK: Will I Have Lounge Access? Access, Rules (2017)

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Old Sep 22, 2017, 2:38 pm
  #646  
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Join Date: Oct 2011
Location: LAX
Programs: AAdvantage EXPLAT, Hilton Diamond, SPG/Marriott Gold, IHG Platinum, Citi Exec MC, Amex Plat
Posts: 1,443
Accessing QF F lounge at TBIT as guest of OWE from BA

I’m flying on AA domestic tonight out of LAX as an AA PRO flyer and my friend is flying BA J as a BA Gold (OWE). Will he be able to take me into the TBIT QF F lounge as his guest since I’m flying on a OW carrier? I don’t see any restrictions for AA domestic flyer entering as a guest into that lounge?
matrixwalker2012 is offline  
Old Sep 22, 2017, 3:12 pm
  #647  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
as a OWE Elmer las he has access to F lounge and can guest in one person .





Originally Posted by matrixwalker2012
I’m flying on AA domestic tonight out of LAX as an AA PRO flyer and my friend is flying BA J as a BA Gold (OWE). Will he be able to take me into the TBIT QF F lounge as his guest since I’m flying on a OW carrier? I don’t see any restrictions for AA domestic flyer entering as a guest into that lounge?

Last edited by AAExecPlatFlier; Sep 22, 2017 at 3:20 pm
AAExecPlatFlier is offline  
Old Sep 22, 2017, 3:16 pm
  #648  
 
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 520
Originally Posted by AAExecPlatFlier
I believe that he is the one eligible and you are just the guest. So his J ticket should get the both of you into the J lounge. I don't see how he is eligible for the F lounge
OP indicates the friend is OWE / BA Gold. He'll get F lounge access plus a guest. The rule for the guest is that they are flying any onward OW flight. You should both get access.
lds89 is offline  
Old Sep 22, 2017, 3:18 pm
  #649  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Sorry. My bad. I saw gild and thought of AA gold! Yes. They should have access to F!


Originally Posted by lds89
OP indicates the friend is OWE / BA Gold. He'll get F lounge access plus a guest. The rule for the guest is that they are flying any onward OW flight. You should both get access.
AAExecPlatFlier is offline  
Old Sep 22, 2017, 3:23 pm
  #650  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
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Posts: 3,185
I agree. Also because BA OWE has access themselves on AA domestic.
hiima is offline  
Old Sep 24, 2017, 3:21 pm
  #651  
 
Join Date: Aug 2015
Posts: 181
Flying F from HND-JFK and then I have a cash ticket in Y from JFK-DCA (might be upgraded to J). All the same day. Will showing my HND-JFK boarding pass get me into the flagship lounge in T8? TIA
sempervivum is offline  
Old Sep 24, 2017, 3:54 pm
  #652  
Moderator: American AAdvantage
 
Join Date: May 2000
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Posts: 62,948
Originally Posted by sempervivum
Flying F from HND-JFK and then I have a cash ticket in Y from JFK-DCA (might be upgraded to J). All the same day. Will showing my HND-JFK boarding pass get me into the flagship lounge in T8? TIA
Yes. You are arriving in F on a qualifying flight and departing on another oneworld marketed and operated flight (as long as you do so by 6:00 am the morning after arrival).

Last edited by JDiver; Sep 24, 2017 at 4:36 pm
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Old Sep 27, 2017, 2:57 pm
  #653  
 
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
If someone is traveling on a LAX-MIA flight (2 class) booked in Y, but gets a "sticker" upgrade to F, will one have AC access at LAX?

According to the wiki on this thread, it would qualify for AC access, but the link to the AA website (in the wiki) is dead and I can't seem to find anything on the AA website about 2-class transcon F passengers receiving AC access.

On a side note, is the LAX T4 AC still undergoing renovation? How does it compare to the T6 Alaska Boardroom?
Time traveller is offline  
Old Sep 28, 2017, 7:37 am
  #654  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
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Originally Posted by Time traveller
If someone is traveling on a LAX-MIA flight (2 class) booked in Y, but gets a "sticker" upgrade to F, will one have AC access at LAX?

According to the wiki on this thread, it would qualify for AC access, but the link to the AA website (in the wiki) is dead and I can't seem to find anything on the AA website about 2-class transcon F passengers receiving AC access.

On a side note, is the LAX T4 AC still undergoing renovation? How does it compare to the T6 Alaska Boardroom?
If it is only a 2 class transcon, such as this LAX-MIA flight, one would not get access regardless if it was a bought ticket or it was upgraded.

On a 3 class flight, flying in J (upgraded or bought, no difference) one would get access to an AC or at LAX, to the TBIT OW Business Lounge.

The LAX T4 AC is indeed under renovations for now, so one would have to huff it over to T5 for the closest open AC.
teemuflyer is offline  
Old Sep 28, 2017, 8:21 am
  #655  
 
Join Date: May 2015
Location: LAX
Programs: AA EXP
Posts: 179
Originally Posted by teemuflyer
If it is only a 2 class transcon, such as this LAX-MIA flight, one would not get access regardless if it was a bought ticket or it was upgraded.

On a 3 class flight, flying in J (upgraded or bought, no difference) one would get access to an AC or at LAX, to the TBIT OW Business Lounge.

The LAX T4 AC is indeed under renovations for now, so one would have to huff it over to T5 for the closest open AC.
AA.com no longer lists LAX-MIA as needing to be a three class cabin:

https://www.aa.com/i18n/travel-info/...lub-access.jsp

I confirmed with AA Twitter team that flying on any LAX-MIA flight in domestic first would allow AC access. I have a LAX-MIA flight in early November on a two class A321 and will report back whether we can get into the Qantas F or AC Lounge.
dciolli is offline  
Old Sep 28, 2017, 2:27 pm
  #656  
 
Join Date: Jul 2015
Location: LA
Programs: AA Plat Pro, SPG/Marriott Titanium, Hilton Gold
Posts: 4,193
If I'm flying Lax-Cun in first, will I have access to the T-5 lounge? Thanks!
chenalex is offline  
Old Sep 28, 2017, 2:48 pm
  #657  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Originally Posted by dciolli
AA.com no longer lists LAX-MIA as needing to be a three class cabin:

https://www.aa.com/i18n/travel-info/...lub-access.jsp

I confirmed with AA Twitter team that flying on any LAX-MIA flight in domestic first would allow AC access. I have a LAX-MIA flight in early November on a two class A321 and will report back whether we can get into the Qantas F or AC Lounge.
^ Thanks for sharing the updated rule!
teemuflyer is offline  
Old Sep 28, 2017, 2:58 pm
  #658  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by chenalex
If I'm flying Lax-Cun in first, will I have access to the T-5 lounge? Thanks!
No. Only Mexico City in Mexico has access.
Global321 is offline  
Old Sep 29, 2017, 2:26 pm
  #659  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
Originally Posted by Time traveller
... the link to the AA website (in the wiki) is dead and I can't seem to find anything on the AA website about 2-class transcon F passengers receiving AC access.
...
Originally Posted by dciolli
AA.com no longer lists LAX-MIA as needing to be a three class cabin:

https://www.aa.com/i18n/travel-info/...lub-access.jsp

...
I've replaced the AA link in the wiki.

NB: I also ripped out text at the end about ticket refunds, which didn't seem to belong there...
SpammersAreScum is offline  
Old Sep 29, 2017, 9:34 pm
  #660  
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Originally Posted by dciolli
AA.com no longer lists LAX-MIA as needing to be a three class cabin:

https://www.aa.com/i18n/travel-info/...lub-access.jsp

I confirmed with AA Twitter team that flying on any LAX-MIA flight in domestic first would allow AC access. I have a LAX-MIA flight in early November on a two class A321 and will report back whether we can get into the Qantas F or AC Lounge.
Just flew LAX-MIA outbound on the 737 in First, and MIA-LAX return in First on a two-class A321.

Had access to the Qantas F lounge in LAX at the beginning of the outbound, and again at the end of the return flight (had to show boarding pass for continuing flight from LAX to my next destination later that day). Incredible benefit and much appreciated.

Can confirm that Qantas lounge staff have no expectation of tips when dining at the restaurant. At Flagship First Dining in JFK, your server presents you a large "card" at the end of the meal, with a personal hand-written thank you. Tip expected (my impression).
jcatman is offline  


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