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-   -   Has AA eliminated the upgrade window for elites? (https://www.flyertalk.com/forum/american-airlines-aadvantage/1664064-has-aa-eliminated-upgrade-window-elites.html)

AANYC1981 May 13, 2017 7:49 am

Flying LGA-ORD on Monday (and not Monday AM which is usually very busy) plenty of seats in FC on my flight and still no UPG.

JonNYC May 13, 2017 7:56 am


Originally Posted by AANYC1981 (Post 28306628)
Flying LGA-ORD on Monday (and not Monday AM which is usually very busy) plenty of seats in FC on my flight and still no UPG.

oh no

AANYC1981 May 13, 2017 10:07 am


Originally Posted by JonNYC (Post 28306653)
oh no

LOL

ikwia May 14, 2017 11:02 am


Originally Posted by JonNYC (Post 28294875)
In addition to the previously mentioned fix which opened the floodgates to in-advance upgrade processing that had been blocked by some kid of technical problem, effective May 1st AA implemented a new process to further aid in this endeavor-- in this case processing more upgrades day of departure but -before- at-the-gate processing.

I am well aware this is anecdotal at best, but I just cleared for a flt ~5.5 hours from now that was J2 before I cleared (now J1). I fly this route often (weekly) and I am familiar with the upgrade patterns, and when inventory is 3-4 J seats or below, I'm used to seeing these clear at the gate...so it does appear that the change JonNYC mentioned is yielding benefits.

JonNYC May 14, 2017 11:19 am


Originally Posted by scottmlew (Post 28310279)
I am well aware this is anecdotal at best, but I just cleared for a flt ~5.5 hours from now that was J2 before I cleared (now J1). I fly this route often (weekly) and I am familiar with the upgrade patterns, and when inventory is 3-4 J seats or below, I'm used to seeing these clear at the gate...so it does appear that the change JonNYC mentioned is yielding benefits.

They certainly seem to be set up for/expecting a noticeable amount of positive feedback on this-- both from frustrated pax and from beleaguered gate agents-- and that's the exact window (say 4-6 hours or so) that I'd-- *speculatively*-- expect to see these happening in, so, I tend to assume that you were, in fact, a beneficiary of this new procedure as you figured might be the case, and, that we'll be seeing quite a bit more reporting from the field on this ^

anabolism May 14, 2017 5:57 pm


Originally Posted by JonNYC (Post 28304999)
They do.

Glad to hear it ^


Originally Posted by scottmlew (Post 28310279)
I am well aware this is anecdotal at best, but I just cleared for a flt ~5.5 hours from now that was J2 before I cleared (now J1). I fly this route often (weekly) and I am familiar with the upgrade patterns, and when inventory is 3-4 J seats or below, I'm used to seeing these clear at the gate...so it does appear that the change JonNYC mentioned is yielding benefits.

Glad to hear it ^

Grail May 14, 2017 7:33 pm

Upgrades for my two flights during the upcoming week both cleared at T-100. My feedback is therefore definitely positive.

JonNYC May 14, 2017 7:39 pm


Originally Posted by Grail (Post 28311873)
Upgrades for my two flights during the upcoming week both cleared at T-100. My feedback is therefore definitely positive.

Any in-advance upgrade is a good upgrade :) but just to add a little clarity:

- in mid/late January AA fixed the larger problem that had been _severely_ inhibiting upgrades from clearing at/near upgrade windows and causing far, far too many upgrade to come down to at-the-gate-clearing. That problem existed from roughly the time of the first post in this thread (a bit before, obviously.)

- The May 1st AAdv upgrade enhancement applies to day-of-departure (but before-gate time) upgrades.

Grail May 14, 2017 9:15 pm


Originally Posted by JonNYC (Post 28311888)
- The May 1st AAdv upgrade enhancement applies to day-of-departure (but before-gate time) upgrades.


Ah ha! Thanks for the clarification. I guess I should feel fortunate that the May 1st enhancement didn't apply to me this week. :D

jlb3 May 14, 2017 9:24 pm

Lowly Gold and just got upgraded on both legs of a DCA-LGA flight. Pretty surprising. The first flight I was #3 on the list and cleared as we were boarding. On the flight from LGA I cleared around 5-6 hours in advance. It does happen!

nismo240ssx May 14, 2017 10:31 pm

T-100!
 
Ord/CLT Monday pm & clt/bdl Wednesday pm both cleared at 100 hour mark and got the email. Usually 3 days out on ord/clt in general.

ellinj May 23, 2017 6:38 am

Shocked to get upgraded for both segments of my Sat trip early Tuesday morning.

869 May 24, 2017 9:10 am

I just don't see any improvement and waiting until post check-in every single flight I buy in Y except 1 this year has just become depressing. Same story this week...AA opens C inventory roughly 36 hours out while not processing stickers.

Maybe the sunday return on memorial day weekend will have better luck. J7 D7 I5 Y7 B0 H7 K7 M7 L7 G7 V7 S7 N7 Q7 O7

Sabai May 25, 2017 11:48 am

In a first for me, when flying DFW-LAS my travelling partner and I were fetched from row 20-something and handed F BPs moments before the door closed. Apparently there were mis-connects that opened up 3 seats up front.

Thanks AA!

50ae May 25, 2017 11:55 am

Got cleared the other day for my friday morning flight ORD-DFW. it was nice to clear early for a change. It's been a few months since that happened and on that one my connection was late so I missed it, grr


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