Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page > Has AA eliminated the upgrade window for elites?

Has AA eliminated the upgrade window for elites?

    Hide Wikipost
Old Apr 27, 17, 3:56 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jay_dubya
Wiki Link
AA Upgrade Window for AAdvantage Elites

The "upgrade window" is the time during which an upgrade may be granted to statusholders. The "upgrade window" for AAdvantage Elites varies upon elite status held.
In 2017:
  • ConciergeKey - 120 hours

  • Executive Platinum - 100 hours

  • Platinum Pro - 72 hours

  • Platinum - 48 hours

  • Gold - 24 hours

  • Non-elite - no upgrade window
In fact, statusholders may be upgraded days prior to the opening of the upgrade window, even in 2017.

Conversely, higher load factors, Revenue Management predictions and actions, flight route, season, demand, supply and other factors all affect the availability of upgrade seats and when any seats might be made available to upgrade. AA has tightened upgrade availability over the recent years, but planning leading to significantly higher load factors has been undoubtedly been a major factor in upgrade "tightness" to the point even upper tier elites who get upgraded may do so airside at the gate counter.
Print Wikipost

Reply

Old Mar 17, 15, 12:48 pm
  #1  
Original Poster
 
Join Date: Mar 2012
Programs: AA EXP MM/UA MM/Marriott PLT Premier-LT PLT
Posts: 380
Has AA eliminated the upgrade window for elites?

Lately, the last few weeks, it seems like AA has eliminated the upgrade window almost completely. For my last few flights inventory has been abundant and still no upgrade in advance of 4 hours. For example on a flight in 5 hours all categories are at 7 (F7 through A6, T7) and still no upgrade. And this is what I have been seeing for the past 10 days. The results are the same so not a big deal, but is anybody else seeing this. Im EXP.
unhappyflyer is offline  
Reply With Quote
Old Mar 17, 15, 12:56 pm
  #2  
 
Join Date: Apr 2005
Location: LAX
Programs: AA Gold, DL Silver, SPG/MR Gold, HH Gold
Posts: 1,119
I cleared at T-24 last week as a PLT but granted it was a leisure flight (Sunday LAS-LAX).
WheelsFirst is offline  
Reply With Quote
Old Mar 17, 15, 1:06 pm
  #3  
 
Join Date: Oct 2007
Location: San Jose, Costa Rica
Programs: AAdvantage Platinum
Posts: 1,406
The upgrade window is the earliest point at which you could clear. That doesn't mean it will happen then. It can go right up until boarding time.
SJOGuy is offline  
Reply With Quote
Old Mar 17, 15, 1:08 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Aug 2006
Location: SNA
Posts: 15,474
Lots of late clearing on empty flights during all the weather. I assume to allow for disrupted flyers.
VickiSoCal is offline  
Reply With Quote
Old Mar 17, 15, 1:24 pm
  #5  
 
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,190
Originally Posted by unhappyflyer View Post
Lately, the last few weeks, it seems like AA has eliminated the upgrade window almost completely. For my last few flights inventory has been abundant and still no upgrade in advance of 4 hours. For example on a flight in 5 hours all categories are at 7 (F7 through A6, T7) and still no upgrade. And this is what I have been seeing for the past 10 days. The results are the same so not a big deal, but is anybody else seeing this. Im EXP.
Don't know if this applies to your specific situation, but whenever Y is oversold, the system stops processing upgrades until very late in the game.
sukn is offline  
Reply With Quote
Old Mar 17, 15, 1:41 pm
  #6  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Posts: 11,055
Originally Posted by sukn View Post
Don't know if this applies to your specific situation, but whenever Y is oversold, the system stops processing upgrades until very late in the game.
Which is probably the primary reason. For the past several years FTs have complained more and more about upgrades clearing later. Whether its fact or fiction is up to debate.
newyorkgeorge is offline  
Reply With Quote
Old Mar 17, 15, 1:45 pm
  #7  
Original Poster
 
Join Date: Mar 2012
Programs: AA EXP MM/UA MM/Marriott PLT Premier-LT PLT
Posts: 380
Originally Posted by newyorkgeorge View Post
Quote:

Originally Posted by sukn
Don't know if this applies to your specific situation, but whenever Y is oversold, the system stops processing upgrades until very late in the game.


Which is probably the primary reason. For the past several years FTs have complained more and more about upgrades clearing later. Whether its fact or fiction is up to debate.
No neither is the case here. You don't have F7 to T7 on an oversold flight (at least 7 saver awards) plus you don't have the lowest fare classes available. I'm familiar with the general trend of complaints, but this feels different. I've never seen f7 and not clearing. Like everything else in the last 10 days it cleared at t-4 but on the outbound, 6 of us cleared at the gate which is really strange.
unhappyflyer is offline  
Reply With Quote
Old Mar 17, 15, 2:43 pm
  #8  
 
Join Date: Feb 2014
Location: Los Angeles
Programs: AA EXP, Hyatt Diamond, SPG Gold, Marriott Silver
Posts: 120
I was on an A321T with J10 and I didn't clear until T-5.... usually I clear a few days out if it's J10. C inventory was 7 out a few days prior to departure but I didn't want to spend a SWU on what I knew would clear... But yes the trend seems to be later and later.
thenecropolist is offline  
Reply With Quote
Old Mar 17, 15, 3:40 pm
  #9  
formerly B7e7US
SPG Contributor Badge
 
Join Date: Sep 2006
Location: Paris / Santo Domingo / Washington, DC
Programs: AA PLT, DL PLT,SPG, Priority Pass, Accor LeClub Gold, Thalys Gold, JetBlue Mosaic, Other shiny cards
Posts: 3,353
Originally Posted by thenecropolist View Post
I was on an A321T with J10 and I didn't clear until T-5.... usually I clear a few days out if it's J10. C inventory was 7 out a few days prior to departure but I didn't want to spend a SWU on what I knew would clear... But yes the trend seems to be later and later.
J10?? Interesting...

Where can you see any inventory > 7 ???
SDQBound is offline  
Reply With Quote
Old Mar 17, 15, 3:59 pm
  #10  
 
Join Date: Apr 2005
Location: LAX
Programs: AA Gold, DL Silver, SPG/MR Gold, HH Gold
Posts: 1,119
321T is unique because there's real demand for last-minute premium cabin bookings.
WheelsFirst is offline  
Reply With Quote
Old Mar 17, 15, 8:41 pm
  #11  
nrr
 
Join Date: Jul 2003
Programs: AA Executive Platinum; 2MM AA
Posts: 8,058
I was on 1441 jfk-las on Fri. 3/13, EF showed F7 for days before dep.; I cleared at T-4. On the return flt. 44 on 3/16, also F7, I cleared at T-100.
nrr is offline  
Reply With Quote
Old Mar 17, 15, 9:03 pm
  #12  
 
Join Date: Feb 2012
Location: SAN
Programs: AA-EXP; US-Silver; Marriott-Platinum; Starwood-Platinum; Hilton-Gold
Posts: 1,261
Originally Posted by WheelsFirst View Post
321T is unique because there's real demand for last-minute premium cabin bookings.
This
AA-Flyer-SAN is offline  
Reply With Quote
Old Mar 17, 15, 9:56 pm
  #13  
 
Join Date: Feb 2014
Location: Los Angeles
Programs: AA EXP, Hyatt Diamond, SPG Gold, Marriott Silver
Posts: 120
Originally Posted by B7e7US View Post
J10?? Interesting...

Where can you see any inventory > 7 ???
Sorry I meant J7, but seat map only had 10 seats selected. Sorry, new to Expertflyer and I know that seat map is not an indication of inventory.
thenecropolist is offline  
Reply With Quote
Old Mar 17, 15, 10:28 pm
  #14  
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 3,100
T-100 seems a fond distant memory.

My major annoyance is missing the t-24 meal selection.

It used to be that I would see this for tight F cabins, or even when Y was getting oversold ...but it is clear that they are much more restrictive. Not absolute, as in 'there is a new blanket policy', but virtually never clear at 100.

Good news, if you are EXP or an F flyer and make last minute changes, there is a much higher likelihood of F seats will be there up to the end.
Exec_Plat is offline  
Reply With Quote
Old Mar 17, 15, 10:45 pm
  #15  
 
Join Date: Oct 2007
Location: Southern California
Programs: WN CP, AA PLT, UA Silver, AS from VX, Marriott/SPG Platinum, Hilton Diamond
Posts: 1,557
Some recent T-24, but most are even later. These are not flights with much paid F demand. Not sure what is going on, but it seems pretty ugly right now.

I also dislike most missing the meal ordering window.

Finally, getting a lot more 'guarantee the upgrade' sales message on the aa.com order screen which I have never seen prior to this year. So, clearly, a lot of tweaking going on behind the scenes.

Rasheed
rasheed is offline  
Reply With Quote

Thread Tools
Search this Thread