Starting out to be the worst year ever for AA upgrades. AUS-DFW and DFW-SNA both no-go's on Friday morning/early afternoon, even though I booked them two months in advance. 2 were upgraded at the gate for AUS-DFW, I was #3. No one upgraded on DFW-SNA. I was upgraded on the Sunday returns. 2 days in advance for DFW-AUS and 1 day in advance for SNA-DFW.

No SWU upgrades available for any of the flights at any time.

Interesting that the DFW-AUS upgrade popped up the day before JonNYC's report of the software fix. The F cabin was almost completely empty, which would have triggered at least some T-100 upgrades in the "good old days". When my upgrade came through they also filled all but two seats at the same time.

I do a lot of flying from DCA to sub-500 mile destinations on E jets at non-peak times where F is generally empty up to departure. Routinely made upgrades over the past year, but they've virtually all been 4.5 hours before or at the gate. This past Friday, I got an email at exactly 48 hours before that me and my husband had been upgraded for BTV-DCA return home on Sunday. Couldn't believe it--first upgrade to clear at the PLT window!

I was upgraded this morning for a late AM Wednesday flight phx-sea. I almost fell over.

Same here. I don't credit to AAdvantage but travel AA a fair amount, always in paid F/J. Luckily it hasn't happened quite yet but in my four IRROPS situations over the last year or so I've always managed to get the last F seat on the next flight. I count myself lucky in that respect.

I had asked why AA even have an upgrade window (fairly ludicrous question perhaps to seasoned AA flyers!), why not just clear everyone at the gate? You can that at least accommodate paid premium IRROPS ahead of elites.

I think I'll apply Hanlon's_razor here and just go with it was a glitch, its been fixed (yeah!) and move on without the conspiracy theories.

LGA-ORD tomorrow cleared on Sunday afternoon. Was even able to pre-order....imagine that.

Slightly OT here, so beg pardon...

Does anyone know whether we are seeing the improved clearing time for SWUs too? I'm waitlisted on a couple that are expiring end-Feb and would hate to go down to the wire only to have them go "poof".

There is some reason to believe that this is the case, that's seemingly how it was presented (that that was broken too.) But I'd think we'd see some reports of same (the way we've seen so many for domestic upgrades,) or at least a few.

Thanks. I'll remain guardedly optimistic while waiting for feedback to roll in.

Related to SWU's clearing, I was a T-49 with an SWU pending, 11 of 12 F seats still open. At T-48, 8 more seats gone, I presume EXP's clearing, my SWU still pending. I call and question why my SWU still hasn't cleared and got the standard answer, its not available. I go to Expert Flyer and see that there is a C (SWU) seat available, call back and snag it. It's hard for me to believe that the system is working. If it was, why didn't I clear if it was available?

That has happened to me a half dozen times since the "improved" system came online where domestic SWU or miles upgrades became C and not A inventory. I waitlisted but never cleared until I called when availability showed up on Expert Flyer. There is no wait list for C inventory. You must call when you see availability. I asked the CK desk why I did not automaticaly clear and they had no answer other than no one is clearing without calling. Another great enhancement at the new AA.

You forget-as far as the mgmt team of the 'new' AA goes, we are nothing more than self-loading freight, so why worry about giving something away for free to the self-loading freight?

I've said it before, but I'll say it again-the 'new' AA wants my money, but it has no interest in my business and those are 2 very different things. They don't seem to realize that there will come a time when they will actually need my business again.

You should check back with CK desk for a more comprehensive explanation.

i had been waitlisted for SWU UGs for a mid-February trip with both legs on light travel days. Just about the time that the 500s logjam broke, I had an EF alert for C inventory on my return flight. I checked my account and found I'd been UGed both ways!

Nice report! ^

As I mention above, it was strongly inferred to me that this was for "upgrades of all types," I was just a tad reluctant to include SWU/Miles upgrades in my reporting on same as there didn't seem to be the same body of evidence*, but, seems like a very strong possibility that SWU's only/far-too-many-times clearing at the gate was in this technical issue as well. Little more data needed, but very interesting so far.

But to be 100% clear, I'm 100% unsure on this part. :)

* that is to say that by the time I heard about the fix, there was already a flood of reports here that domestic upgrades were clearing all of a sudden and against recent pattern.