mingw

it was a mess that day (most flights delayed 1.5-4 hours) probably due to T-storms in DFW. I don't know whether phone agents ever made it correct, but she didn't get cleared before airport control. due to the delays we standby earlier flights and both we got FC from GA. agent deducted sticks from my account for one flight, and for 2nd flight no stickers were taken (short flight).

for standby, I believe she got my status. we were #2 and #3 with 21 people on the list.

also, she had no stickers in account when we tried to check-in. on iphone couldn't do it, last step errored out. but on computer, it asked to purchase stickers. we did and successfully checked in, regardless the same error (insufficient upgrades) showed up at last step.

dr freeze

I rarely use my stickers. I'm PLT and am now between 48-72 hours and unconfirmed. EF shows F6/A4 on a 16 seat F cabin MD-80.

I've yet to find an adequate explanation on how and when the X bucket gets allocated. Basically, these seats all start as F/A and get put into X sometime during the upgrade window, right?

If the flight showed F7/A7 right now would I have more likely been confirmed by now?

dr freeze

Update:

Checked in online about T-22. Had to stop by the airport today and checked with the counter. I was told that there were 6 seats in F, that there were 2 ExPlats and 10 PLTS on the list.

At T-12 I checked EF and found X1 available. Interestingly, I did not ever receive the alert from EF that I had setup. Called AA and they confirmed me in first.

Is this standard? Did I "jump the line" somehow?

dstan

Here's one I haven't seen before:

Early this morning, I got an ExpertFlyer alert that our upgrade has cleared (actually a Seat Alert that our coach seats are empty). However, although our Y seats are now showing empty, the F cabin is also empty on the EF seatmap.

I go to AA.com - our reservation still shows us in our Y seats, and I can even Change seats and reconfirm the Y seats. However, the AA seatmap matches the EF seatmap - our Y seats are showing empty, but we are also not in F.

8:10am (exactly T-72 hours) - get our upgrade notification email and lo and behold, both our AA.com reservation and the seatmaps show us in seats in the F cabin.

Not complaining about them waiting to T-72 (PLT), of course, but the conflicting seatmap/reservation information in the interim was a bit troubling. Anyone else experienced this?

dstan

Same thing just happened on our return flight, except that only my seat showed empty on the seatmap at T-84 while Mrs. dstan's was still showing occupied; both still showing our coach seats in the AA.com reservation.

At T-72, both of us were moved into F on both the reservation and seatmap.

The concern is that your seat gets pulled before the upgrade actually clears, someone else takes your seat, then the upgrade doesn't clear for whatever reason (e.g., new bookings by EXPs or F revenue pax)...now you are left potentially without a seat assignment...

RogerD408

Unfortunately AA has several databases that need to be sync'd. I'd bet that's why your seat assignments were out of phase. Just like going in and doing a search that provides results from one source, but won't let you book when updating another source.

Keep on their case and maybe the IT group will get better about shadowing databases to keep things current.

Maybe once out of BK!

nitrobass24

So I booked a flight from LGA-DFW in October.
There are only 2 seats in F, per EF.

If i use a schedule change to change to a later flight, will my upgrade date be today because i changed flights, or back in October when i originally booked?

lovely15

Does anyone have any idea why I sometimes get upgrade notification emails and sometimes don't find out until I print my boarding pass? Can't find a notification setting in my account.

RogerD408

Unfortunately emails & texts are not guaranteed to make it in a timely fashion if at all. However, if you go to AA's My Account and select the Notification Center tab, you should see what is set for your account.

JMN57

Put a reservation on hold today for Wed outbound and Thursday evening, late return (10:30PM out of ORD on AE).

Just got notice of upgrade on the return > 72 hours before departure. As Plat, never seen that before (I have been upgraded while on hold, just not > 72 hours before departure). Not complaining but interesting.

DillMan

Uhhh, isn't Wednesday less than 72 hours away? 5:47EDT on Wednesday is just 48 hours from now.

sbc94523

He was upgraded on the Thursday return flight......

Microwave

I've had instances like this where out-and-backs were considered as one trip. In such cases, when I checked in I got all of my BPs for the itinerary, and upgrades cleared based on the first flight time, even for segments that were technically on the "return". Not common, but it has happened!

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I've gone ahead and merged this topic in with the existing consolidated thread on this matter.

~Moderator

FunWith4Kids

I am actually going somewhere and could use miles for award ticket. Still have 500 upgrade sticker in account. Anyone had any luck using 500 mile upgrades with award ticket? I am gold status if that matters.

TIA

pkerr

You can't. 500 upgrade stickers can only be used on pay tickets.