FlightNurse

this I can answer, I know that UA test both thier wines and food at atltude.

supergrandslam

I was shocked to find no Ice Cream Sundae was offered on the flight....

JIMBOLIGUY

Business or First? What was offered?

ESpen36

Unless there was a catering mistake, you should have been offered a made-to-order ice cream sundae in First Class. But Business Class gets only a scoop of ice cream, not the full-fledged sundae.

supergrandslam

Thanks for clarification, I was in Business.

sts603

I've always found this be an odd catering choice given that AFS transcons get ice cream sundaes at dinner in J.

ESpen36

I believe it is for competitive reasons on the AFS transcons, particularly now that the SAG contract no longer requires "First" designation for the travel of its members.

sts603

But....I know at least DL serves ice cream sundaes on its TATL routes in J. Not sure about the new UA.

MileHigh

I'm in FC on the above day flight 01 December. Any ideas as to the menu?

MarkedMan

UA currently serves both a cheese plate and sundaes in business.

SkyTeam777

A few questions from this AA newbie for J service.

How is it delivered? All from an economy class-style cart? What is the order?

-Drink Run with warm nuts (do you get both the crudites and the warm nuts or is it a choice?)
-Drink Run top off and tray delivery with appetizer and bread
-Drink Run top off with salad (removal of appetizer plate...so appetizer and salad are served separately?)
-Main entree delivery (removal of salad plate) and drink top off
-Tray removal and dessert delivery (is it presented on a different cart with coffee/cordials)

How proactive are FAs about refills or are they only done when the cart passes your aisle? Do FAs come through the cabin with wine bottles regularly to top off?

Are the small sippy wine cups used in international business or the large, longer-stem wine glasses used? I have seen both in this thread?

Are the larger round plates used on 777 flights or smaller plates used?

On Asian flights, is the mid-flight service delivered by a cart or does an FA walk around with trays offering it at a specified time? or is it whenever you would like?

Is there a cart set up in the galley for snacks and drinks?

Does AA offer bottles of water or only a glass that needs refilling whenever an FA walks by?

Is breakfast delivered by economy-style cart as well?

What are the main difference between F and J meal products (besides the soft product service delivery)? Just a fancier ice cream sundae?

Does anyone have a photo of the midflight snack bento box on Japanese flights?

jtw_mia

The mid-flight snacks are usually hand delivered... I don't have any pictures but the bento box is an inari zushi roll and some pickles.

sambb

I am looking for J/F menu for 2 flights: DFW-NRT and HND-JFK. Can anyone help?!

ESpen36

Wow, lots of questions! I will attempt to answer them. Here goes!

Business Class service occurs from a normal service cart EXCEPT dessert, which is the 3-tiered trolley. Some crews hand-run the follow-on meal service and do drinks/accessories with the trolley, while others use the service cart for follow-on as well.

Crudites or warm nuts or both--sometimes hand-run, but more commonly from the service cart delivered together with drinks. Drinks are from the service cart. Water glass service might be hand-run.


Service cart.

Removal of appetizer plate and delivery of salad course are supposed to be hand-run. Drink top-off is via service cart, except for wine and water which are hand-run.


Removal of salad plate and delivery of entree plate are supposed to be hand-run. Drink top-off is via service cart, except for wine and water which are hand-run.

Note that on 772 J flights, entrees are pre-plated and served in their warming dishes like domestic F. On 75L and 763 J flights, entrees are plated on board on the larger Flagship china plates. (The latter is much more elegant IMHO!)

Usually hand-run.

Supposed to be the three-tiered trolley with coffee/after-dinner drinks. Sometimes they just serve directly from the galley and hand-run (which is not as elegant IMHO....I like to see them set up the trolley and show us the full spread of dessert options!)

Note that on 772 J flights, the ice cream dessert is a simple scoop of ice cream, preplated. On 75L and 763 J flights, the Signature Sundaes are offered, made to order seat-side.

Usually fairly proactive. They also sometimes offer to refill the PWS bottles. Once, on my DEL-ORD flight in J, every time I woke up (about 5-6 times during the flight) my bottle had been refilled!!! Kudos to the amazing FA working my side of the cabin!


During the meal services, yes.

It depends. On 772 J and 75L J flights, the small domestic wine glasses are used. On 763 J flights, the longer-stem wine glasses are used.

See above. Larger round plates in the 75L and 763 J cabins. Pre-plated in warming dishes in the 772 J cabin.

I've sat only in F, not J. But in F, it depends entirely on the crew working the flight. I have had it both ways. The more flexible crews prepare the follow-on meals to order, whenever you want to eat. The less flexible crews won't give you any food until "it's time" for the follow-on service. I suspect that the J cabin would require you to wait, since service is via the service cart and a lot more pax need to be served.

Depends on the route. Asia flights: YES. Europe flights: WESTBOUND ONLY (except possibly LAX-LHR, but I don't know for sure. South America flights: NO (at least not the redeyes, which are 95% of the Deep S.A. flights)

PWS is offered in F and J cabins on all IFS flights.

As I mentioned already, it depends heavily on the specific crews. One of the best Pursers I have ever had (on DFW-MAD several times in a row!) always insisted on hand-running the breakfast follow-on trays personally. Then, he set up the three-tiered trolley with coffee, danishes, bagels, etc., to accompany the hot meal. The less ambitious crews serve from the service carts.

No. As I noted above, J does not get an ice cream sundae on 772 flights--just a scoop of ice cream.

More broadly, the differences are primarily in service and meal presentation. There are many small distinctions, and they matter to me, but not to everyone. I have gone over them in minute detail in other threads....I'm sure you can search for them. But I will say here that 763/75L J service is supposed to be as close to F service as possible without actually making if F service, reason being that these aircraft do not offer F. By contrast, 772 J service is significantly reduced in order to differentiate the product from 772 F.

Sorry, can't help you there! I usually go with the other option on those flights.

ESpen36

This link might be helpful. The entree rotations do not change much from year to year. Be sure you are looking at the correct month.

http://customers.lsgskychefs.com/psm/plating.html