25% to 35% Bonus miles on hotel point transfers
Jul 4, 2010, 12:41 pm
#301
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,620
Do you really think that they are not going to post the miles? if not, then why waste time and effort hassling a customer services agent who won't actually be able to do anything to speed it up
Jul 4, 2010, 12:42 pm
#302
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Exactly. Some people doesn't seem to have better things to do with their time.
Jul 4, 2010, 1:37 pm
#303
Join Date: Dec 2004
Posts: 7,904
Yes, probably. The bonus is supposed to come 7 business days after your original miles post. If you had a Starwood transfer post last Sunday, then it hasn't even been 7 business days yet. Besides, compared to most promos this is a very short waiting period. Be patient.
Jul 4, 2010, 4:30 pm
#304
Join Date: Jun 2009
Posts: 428
ok, ok, i know when i am wrong, you are all right, i tend to be impatient
my wife gets on me all the time about it, i wont bother them anymore...i will say i am grateful and impressed that AA uses American employees for csrs, unlike united...who doesnt
my wife gets on me all the time about it, i wont bother them anymore...i will say i am grateful and impressed that AA uses American employees for csrs, unlike united...who doesnt
Last edited by randys1; Jul 4, 2010 at 5:25 pm
Jul 4, 2010, 6:39 pm
#305
Join Date: Mar 2007
Location: Orchard Field
Posts: 1,421
<sigh>, here we go:
Originally Posted by Email I just sent to AAdvantage
I transferred 3 lots of 75,000 miles (total of 225,000 miles) from Sheraton to my AA account on 6/20, 6/21 & 6/22. There was supposed to be a 35% bonus (78,750 miles) applied to this, per your recent promotion.
I have still not received the bouns 35% miles (78,750 miles) in my account. Please ensure they are credited as soon as possible.
Thank you.
"Convert Your Hotel Points Into AAdvantageŽ miles
and Earn Up To 35% Bonus Miles Towards Your Next Trip
Now through June 30, 2010 you have a unique opportunity to convert your
hotel points into American Airlines AAdvantageŽ miles and earn a bonus on
the amount of AAdvantage miles you receive from the conversion.
Earn a bonus of:
When you convert hotel points to:
25%
1,000 - 20,000 AAdvantage miles
35%
More than 20,000 AAdvantage miles
For example, convert your points into 20,000 AAdvantage miles and earn
5,000 bonus miles from American Airlines to have enough for a round-trip
flight award. Convert your points into 40,000 AAdvantage miles and you'll
earn 14,000 bonus miles from American Airlines."
I have still not received the bouns 35% miles (78,750 miles) in my account. Please ensure they are credited as soon as possible.
Thank you.
"Convert Your Hotel Points Into AAdvantageŽ miles
and Earn Up To 35% Bonus Miles Towards Your Next Trip
Now through June 30, 2010 you have a unique opportunity to convert your
hotel points into American Airlines AAdvantageŽ miles and earn a bonus on
the amount of AAdvantage miles you receive from the conversion.
Earn a bonus of:
When you convert hotel points to:
25%
1,000 - 20,000 AAdvantage miles
35%
More than 20,000 AAdvantage miles
For example, convert your points into 20,000 AAdvantage miles and earn
5,000 bonus miles from American Airlines to have enough for a round-trip
flight award. Convert your points into 40,000 AAdvantage miles and you'll
earn 14,000 bonus miles from American Airlines."
Jul 4, 2010, 8:42 pm
#306
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,620
Surely it doesn't matter where the employees are as long as they have been trained to perform the work
Jul 4, 2010, 8:59 pm
#307
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,596
Jul 4, 2010, 9:15 pm
#308
Join Date: Feb 2004
Location: NC USA (AA 2 Million Miler, AA Lifetime Platinum, Hyatt Platinum, Hilton Gold)
Posts: 300
Actually it does matter to many of us ...American company, hopefully maximizing use of American work force, try to get our economy growing again, etc... Also it does matter a lot in terms of communications with people for whom English is not their first language. Training for people outside the US working for a US company can be excellent, but it is quite frustrating to speak with people who have difficulty communicating despite their good training.
Jul 4, 2010, 9:37 pm
#309
Original Poster
Join Date: Dec 2001
Location: NYC
Programs: AA LT PLT, SPG Gold
Posts: 2,564
Jul 5, 2010, 5:21 am
#310
Join Date: Jun 2002
Location: NYC, USA
Programs: AA PLT, 3MM, DL Plat, Hertz PC, SPG Gold
Posts: 601
Jul 5, 2010, 7:08 am
#311
Join Date: Apr 2003
Location: DFW, DAL
Programs: AA Lifetime Plat, SWA A-list +
Posts: 1,007
My starwood points posted on 6/22/10. AA has not posted the bonus as of this morning, which is greater than 7 business days.
Jul 5, 2010, 7:14 am
#312
Suspended
Join Date: Dec 2005
Location: HY
Programs: AA-EXP (3.3MM), AAirpass, SQ-PPS Solitaire, DL-PM (.777MM), SPG-Plat, HH-D
Posts: 2,307
Jul 5, 2010, 8:10 am
#314
Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 4,612
My SPG transfer was intitiated 6/20, the miles showed up on 6/27, today is 7/5 - no bonus. will give it a few more days.... no rush but want to make sure I get them. Glad to see I am not the only one who is not seeing the AA miles, thought it was an error on my part!
Jul 5, 2010, 8:17 am
#315
Original Poster
Join Date: Dec 2001
Location: NYC
Programs: AA LT PLT, SPG Gold
Posts: 2,564
Certainly I can understand people being frustrated that their transfers from over a week ago haven't had the bonuses post yet...particularly if they need to use the miles. I have a couple that I'm waiting for (from as far back as 6/23) though fortunately I have a sufficient balance should I need to redeem in the meantime. But people don't need to start getting nervous wondering if AA is going to stiff us. It's just not going to happen. I've done these bonus miles transfers with several other carriers, and while there have been glitches on occasion, the miles always post in the end. Heck, Delta even honored a 150% bonus promotion that was on an unadvertised website. So while I can't explain why AA is experiencing this delay, I can say I know we will all ultimately get whatever bonus miles are owed to us.