Moving/Sharing My Business/Loyalty to/with Other Airlines
#1
Original Poster
Join Date: Apr 2007
Programs: Alaska Airlines MVP Gold 75K
Posts: 475
Moving/Sharing My Business/Loyalty to/with Other Airlines
I've been 75K since the program started and spend between $10K and $15K per year with AS but between the loss of the partner network, the lack of saver awards domestically, and the laughable availability of U space, I'm out. My first big step was to fly to Japan non-stop on an ANA 787 rather than AS partner JAL, which was almost twice the price for a 1-stop with a miserly 30% RDM earning rate on AS.
Domestic flying out of SEA from here on out will be on a mix of Southwest and AS, depending on frequency of service and price.
Sorry AS, but after years of exclusive loyalty to you and your partners I've decided that you've degraded your Mileage Plan program to the point that you no longer deserve my exclusive business. You've become just like the majors in actual customer experience, even if on paper you still look better. I suspect it's only a matter of time until more folks catch on.
Domestic flying out of SEA from here on out will be on a mix of Southwest and AS, depending on frequency of service and price.
Sorry AS, but after years of exclusive loyalty to you and your partners I've decided that you've degraded your Mileage Plan program to the point that you no longer deserve my exclusive business. You've become just like the majors in actual customer experience, even if on paper you still look better. I suspect it's only a matter of time until more folks catch on.
#3
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
The writing's been on the wall for years now, starting with the actions of the Big 3. Anyone who hasn't become a free agent at this point is either tied into a corporate contract, or has a misplaced sense of loyalty. There's also the issue of being hub captive, which is why I flew almost exclusively with UA for over 25 years.
No offense, but with that kind of spend you wouldn't even make 1k at UA now, and even 1ks are realizing this game is a losing proposition. When most of the benefits can just be bought with a premium fare and redemption of miles becomes increasingly difficult, what's the impetus for that kind of loyalty?
I fly about 50% now on AS, 25% on UA and the balance on whomever has the best schedule and price. Enjoy your newfound freedom!
No offense, but with that kind of spend you wouldn't even make 1k at UA now, and even 1ks are realizing this game is a losing proposition. When most of the benefits can just be bought with a premium fare and redemption of miles becomes increasingly difficult, what's the impetus for that kind of loyalty?
I fly about 50% now on AS, 25% on UA and the balance on whomever has the best schedule and price. Enjoy your newfound freedom!
#4
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
I completed a DL status match last month and have FO until 01/2020. My plan until then is to rely on them for most domestic travel until then and redeem for J from various programs for my international trips. After that, I'm probably just going to wing it as a free agent with a DL Amex for the benefits (which are basically what you get as an FO minus the upgrades and preferred seating).
#5
Join Date: Oct 2011
Location: SFO/SJC/OAK/STS
Programs: Alaska MVPG, Delta PM, AA EXP, Wannabe SkyWest 1K
Posts: 644
Makes total sense. I'll be MVP next year, but won't be making much effort to keep it. Especially with the addition of JetSuiteX for flights from the East Bay to SoCal, lost a lot of incentive to keep this going.
I've already gotten some good paid F deals on UA out of SFO that would require connections in SEA on AS, but have no intention of qualifying for any status on United. Plus it's great to pick routes by aircraft - would rather do a 777 or 787 from EWR than a 737 from JFK that will need a tech stop in winter. I guess I'm going to be a no Slimline frequent flyer more than an airline frequent flyer.
I've already gotten some good paid F deals on UA out of SFO that would require connections in SEA on AS, but have no intention of qualifying for any status on United. Plus it's great to pick routes by aircraft - would rather do a 777 or 787 from EWR than a 737 from JFK that will need a tech stop in winter. I guess I'm going to be a no Slimline frequent flyer more than an airline frequent flyer.
#6
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Now, it's not clear which one I should pick... but I think I'm better off picking one. The status still has a fair bit of value, I think. If I flew 100k+ miles per year I'd just get gold on both UA and AS and be done with it (based in SFO) but I just don't fly that much.
#7
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
#8
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Yeah I used to buy first class fares too. But at this point the quality of first has dropped to the point where I don't think it's worth paying for.
The last time I paid for F was a trip to hawaii last year. my flight back was a red eye and they didn't even load pillows in (this was a VX plane but run by AS). What am I paying 2.5x the fare for if they are too cheap to load up 8 pillows for the F seats?
The last time I paid for F was a trip to hawaii last year. my flight back was a red eye and they didn't even load pillows in (this was a VX plane but run by AS). What am I paying 2.5x the fare for if they are too cheap to load up 8 pillows for the F seats?
#9
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
Sorry AS, but after years of exclusive loyalty to you and your partners I've decided that you've degraded your Mileage Plan program to the point that you no longer deserve my exclusive business. You've become just like the majors in actual customer experience, even if on paper you still look better. I suspect it's only a matter of time until more folks catch on.
#10
Join Date: Dec 2008
Programs: Alaska MVP Gold, Hilton Diamond
Posts: 669
I recently requalified as MVPG for next year. The mailer they sent almost made me laugh because of the discrepancy between the marketing speak (so many benefits!) and the actual experience of flying AS (seemingly impossible to use them).
#11
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
I've decided to not push for 75K, and I could easily make it for this year, but with the lackluster response from Alaska over the recent re-seating issues, I'm going to change my travel habits. And its mostly because we have yet ANOTHER cycle of seating changes come up as the Airbii get reconfigured to the new F and Y seating.
My flight on Tuesday was it. I was going to "kill" myself with 2 crappy layovers, including one with a 4 hour nap in Seattle.... but the fact I paid for a K fare to GET the exit row (so I could work) was the trade off & told by res and Twitter I get nothing. Now I'm flying United, and in Economy Plus.
I'm at Gold for next year and I'm OK with that, until we get devalued, again. Which will happen. However, I don't have a choice to jump to Delta since we don't get them year round.
I really miss the Alaska of 2010.
My flight on Tuesday was it. I was going to "kill" myself with 2 crappy layovers, including one with a 4 hour nap in Seattle.... but the fact I paid for a K fare to GET the exit row (so I could work) was the trade off & told by res and Twitter I get nothing. Now I'm flying United, and in Economy Plus.
I'm at Gold for next year and I'm OK with that, until we get devalued, again. Which will happen. However, I don't have a choice to jump to Delta since we don't get them year round.
I really miss the Alaska of 2010.
#12
Suspended
Join Date: Mar 2014
Posts: 32
I've decided to not push for 75K, and I could easily make it for this year, but with the lackluster response from Alaska over the recent re-seating issues, I'm going to change my travel habits. And its mostly because we have yet ANOTHER cycle of seating changes come up as the Airbii get reconfigured to the new F and Y seating.
My flight on Tuesday was it. I was going to "kill" myself with 2 crappy layovers, including one with a 4 hour nap in Seattle.... but the fact I paid for a K fare to GET the exit row (so I could work) was the trade off & told by res and Twitter I get nothing. Now I'm flying United, and in Economy Plus.
I'm at Gold for next year and I'm OK with that, until we get devalued, again. Which will happen. However, I don't have a choice to jump to Delta since we don't get them year round.
I really miss the Alaska of 2010.
My flight on Tuesday was it. I was going to "kill" myself with 2 crappy layovers, including one with a 4 hour nap in Seattle.... but the fact I paid for a K fare to GET the exit row (so I could work) was the trade off & told by res and Twitter I get nothing. Now I'm flying United, and in Economy Plus.
I'm at Gold for next year and I'm OK with that, until we get devalued, again. Which will happen. However, I don't have a choice to jump to Delta since we don't get them year round.
I really miss the Alaska of 2010.
(Also, IIRC you had it with AS back in August too. Are we all suckers for punishment?)
This thread is exactly what I needed to see to feel better about stepping off the elite status rollercoaster...or attempting to. It's SO addicting to play the game.
The only thing I will miss is not having access to an elite phone line when things go south. (This applies to DL and UA only -- being 75K on AS, I've experienced some of the most lackluster to flat-out offensive customer service on the phone this year.) Being on hold for 30 seconds vs 30 minutes (or more) is something I wish I could just pay for.
Actually, that's a question for all the experts here: if you book a ticket in J or F and there's a delay/cancellation and you call an airline, will you be stuck in the general member queue?
#15
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,394
I’ve sampled some DL F on the West Coast. If you enjoyed those tight AS F seats from a few years ago where the person in front of you was almost in your lap if they reclined, you’ll love DL F. Direct tV and high speed usable GoGo was nice though. You’re getting snack baskets on LAX-SEA. No polenta or kale flavored chips spotted.
Given the reports on AA Project Oasis F (sounds like ugh) once AS has usable WiFi they may actually be the hard product leader for non-transcon F, unless you just HAVE to have IFE.
https://onemileatatime.com/american-...class-737-max/
Given the reports on AA Project Oasis F (sounds like ugh) once AS has usable WiFi they may actually be the hard product leader for non-transcon F, unless you just HAVE to have IFE.
https://onemileatatime.com/american-...class-737-max/