Jan 4, 2017, 7:30 pm
Last edit by: Calchas
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Feb 6, 2017, 4:45 am
#271
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
I had booked a Delta metal ticket back in November, for a flight this summer, which I was planning to credit miles to alaska, which should've worked out per alaska announcement (since booked and ticketed before 19th dec).
Yesterday, a delta schedule change caused me to call delta and change my booking a bit due to the schedule change, which I believe caused a reissuance of the ticket.
So ... now I cannot credit to alaska right?
Yesterday, a delta schedule change caused me to call delta and change my booking a bit due to the schedule change, which I believe caused a reissuance of the ticket.
So ... now I cannot credit to alaska right?
Feb 6, 2017, 7:11 am
#272
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,305
Yes, unfortunately. Complimentary MCE on AA and Preferred with a chance of F upgrade but not C+ on DL vs Main Cabin only on VX.
Please send feedback to AS https://www.alaskaair.com/feedback and let them know how this is influencing your flight purchasing decisions.
Please send feedback to AS https://www.alaskaair.com/feedback and let them know how this is influencing your flight purchasing decisions.
Feb 6, 2017, 9:49 am
#273
Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 78
Question about 50k bonus miles normally granted upon MVP Gold 75k qualification. On the Alaskan website, it says members granted complimentary status doesn't get the 50k bonus miles.
However, if I get status match for 75k now and requalify for 2018 normally by flying, I assume that I would still get the 50k bonus from requalifying for 2018, right?
However, if I get status match for 75k now and requalify for 2018 normally by flying, I assume that I would still get the 50k bonus from requalifying for 2018, right?
Feb 6, 2017, 10:11 am
#274
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Question about 50k bonus miles normally granted upon MVP Gold 75k qualification. On the Alaskan website, it says members granted complimentary status doesn't get the 50k bonus miles.
However, if I get status match for 75k now and requalify for 2018 normally by flying, I assume that I would still get the 50k bonus from requalifying for 2018, right?
However, if I get status match for 75k now and requalify for 2018 normally by flying, I assume that I would still get the 50k bonus from requalifying for 2018, right?
Feb 6, 2017, 11:26 am
#275
Join Date: Dec 2014
Posts: 72
Just spoke to an AS CSR regarding my attempt to book SJD - SFO (stopover) - BOS on a single award ticket using the stopover routing policies.
It seems the CSR basically punched the itinerary into her system which is the same as the website and because it didn't pop up she said I would have to book as two separate tickets.
I noted the itinerary is valid given the stated stopover rules on the AS website but she was confused and seemed to think not. I suppose I will HUCA and try a new CSR.
It seems the CSR basically punched the itinerary into her system which is the same as the website and because it didn't pop up she said I would have to book as two separate tickets.
I noted the itinerary is valid given the stated stopover rules on the AS website but she was confused and seemed to think not. I suppose I will HUCA and try a new CSR.
Feb 6, 2017, 12:25 pm
#276
Join Date: Oct 2005
Location: SMF - Sacatomatoes
Programs: Marriott Titanium, UA Silver, Hertz Gold
Posts: 243
late addition of AS MP number to Delta tix?
I have an existing DL tix, purchased in early DEC, for SMF-SLC-SMF, flying 8 FEB - 11 FEB. Can I change my points to become AS pts? Or am I out of the window?
Feb 6, 2017, 12:29 pm
#277
Join Date: Dec 2013
Location: Queens!
Programs: Alaska Mileage Plan, Marriott Bonvoy, NEXUS
Posts: 334
You should be OK as long as you haven't received any benefits from using your DL FFN (like a F upgrade, free checked baggage, etc.) Twitter support might be able to help you, but otherwise you'll want to call.
Feb 6, 2017, 2:54 pm
#278
Join Date: Dec 2014
Posts: 72
Just spoke to an AS CSR regarding my attempt to book SJD - SFO (stopover) - BOS on a single award ticket using the stopover routing policies.
It seems the CSR basically punched the itinerary into her system which is the same as the website and because it didn't pop up she said I would have to book as two separate tickets.
I noted the itinerary is valid given the stated stopover rules on the AS website but she was confused and seemed to think not. I suppose I will HUCA and try a new CSR.
It seems the CSR basically punched the itinerary into her system which is the same as the website and because it didn't pop up she said I would have to book as two separate tickets.
I noted the itinerary is valid given the stated stopover rules on the AS website but she was confused and seemed to think not. I suppose I will HUCA and try a new CSR.
Feb 6, 2017, 4:18 pm
#279
Join Date: Aug 2014
Location: SEA, ORD, SFO
Programs: AS MVPG 75K, AA PLT, DL GM, SPG GLD, Hyatt GLD, SPG GLD
Posts: 202
I'm curious which call center told that to you?
Last edited by brizone; Feb 6, 2017 at 4:21 pm Reason: Misread part of that
Feb 6, 2017, 5:49 pm
#280
Join Date: Dec 2014
Posts: 72
When I use SEA as the stopover (SJD-SEA-BOS) it funds all the routes no problem on AS metal. When I try to use SFO, it isn't even locating VX flights which exist and operate out of SFO. Seems strange which is why I thought perhaps it wasn't considering SJD an international flight and was applying domestic stopover rules for AS metal.
Feb 6, 2017, 10:22 pm
#281
Join Date: Aug 2014
Location: SEA, ORD, SFO
Programs: AS MVPG 75K, AA PLT, DL GM, SPG GLD, Hyatt GLD, SPG GLD
Posts: 202
No, I mean: when they answer, they give you their name and tell you which CALL CENTER you just reached. Seattle, Boise or Phoenix. Seattle and Boise generally better.
That's strange. It should still have no problem as long as you're not trying to mix in another (3rd) carrier on the award. But where VX is concerned, who knows what's going on in the award reservations back-end right now?
When I use SEA as the stopover (SJD-SEA-BOS) it funds all the routes no problem on AS metal. When I try to use SFO, it isn't even locating VX flights which exist and operate out of SFO. Seems strange which is why I thought perhaps it wasn't considering SJD an international flight and was applying domestic stopover rules for AS metal.
Feb 7, 2017, 9:40 am
#282
Join Date: Mar 2009
Posts: 141
New to AS. I did Virgin MR promo and got elite gold last year. I just received mileage card and it states I have 75k but on my AS page, it's only MVPG. What status do I have?
After looking at benefits, not much different for 75k over Gold other than 125% mileage earning. and looking at a thread to report not being upgraded, I guess paying for upgrade-able seat is waste of $$ ?
After looking at benefits, not much different for 75k over Gold other than 125% mileage earning. and looking at a thread to report not being upgraded, I guess paying for upgrade-able seat is waste of $$ ?
Feb 8, 2017, 9:15 am
#284
Join Date: Dec 2013
Location: Queens!
Programs: Alaska Mileage Plan, Marriott Bonvoy, NEXUS
Posts: 334
Don't confuse instant upgrade-eligible seats with the regular upgrades that are available regardless of fare class. There's more info available on this forum and on Alaska's website, but tl;dr: paying for instantly upgradable seats makes sense when there's instant upgrade availability and the price is reasonable. Otherwise you're better off just hoping for a regular complimentary upgrade.
Feb 8, 2017, 2:19 pm
#285
Join Date: Aug 2013
Location: SNA
Programs: AA gold, DL Gold, HHonors Diamond, Hyatt Explorist, IHG Plat
Posts: 446
could not find a comprehensive answer elsewhere using search function so asking here ...
I have 73,000 alaska miles and looking for a business class ticket for LAX-BOM for November 2017. Searching the website yields only 2 options: (a) BA for 70k with $260 fees, and (b) EK with 82.5k and $29 fees. Worst case scenario is I can transfer some SPG points to Alaska and buy an EK ticket. I was not impressed with BA's CW.
My questions are:
1) I believe I need to call for CX award but how soon do I need to call, and also how do I see AF/KL award availability?
2) What are some options for topping off my mileage balance with 9,000 more miles if need be?
Thank you!
I have 73,000 alaska miles and looking for a business class ticket for LAX-BOM for November 2017. Searching the website yields only 2 options: (a) BA for 70k with $260 fees, and (b) EK with 82.5k and $29 fees. Worst case scenario is I can transfer some SPG points to Alaska and buy an EK ticket. I was not impressed with BA's CW.
My questions are:
1) I believe I need to call for CX award but how soon do I need to call, and also how do I see AF/KL award availability?
2) What are some options for topping off my mileage balance with 9,000 more miles if need be?
Thank you!
Last edited by PilgrimsProgress; Feb 8, 2017 at 2:26 pm