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Consolidated Qantas (QF) Awards Availability/Booking/Routing Thread

Consolidated Qantas (QF) Awards Availability/Booking/Routing Thread

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Old Mar 18, 20, 12:42 pm   -   Wikipost
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Last edit by: Mwenenzi
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Qantas routes Australia to/from USA Canada
This information may not be accurate or up to date.

19 March 2020 news release QANTAS GROUP OUTLINES CUSTOMER AND EMPLOYEE IMPACT OF CORONAVIRUS-RELATED NETWORK CUTS
Suspending all international flights from end of March until end of May (at least)

17 March 2020 QF news release QANTAS GROUP UPDATE ON CORONAVIRUS RESPONSE
More route and aircraft changes from end Mach.

10 March 2020 QF news release QANTAS GROUP UPDATE ON CORONAVIRUS RESPONSE
Route and aircraft changes from mid April. Check if you have any reservation

Looking for awards only on LAX-SYD route restricts your options.
Note these routes and/or aircraft type may change. Not all routes have flights every day.
AS award chart:---> https://www.alaskaair.com/content/mi...s/award-charts

BNE-LAX B787
BNE-ORD B787 starts 20 April 2020 suspended
BNE-SFO B787 started 5 February 2020 suspended

MEL-SFO B787 suspended
MEL-LAX A380 B787 (was the first A380 route for Qantas on 21 October 2008)

SYD-DFW A380 B787
SYD-HNL A330
SYD-JFK A380 to LAX then B787 to JFK all on the same QF11/QF12 flight number
SYD-LAX A380
SYD-SFO B747 until late 2019. Then B787
SYD-YVR B747 (seasonable) suspended

Qantas Australia domestic
Award availability on QF domestic routes in both business & economy is usually OK. Can be harder on longer routes (say 3~ 4 hour flights).

The workhorse of QF Mainline domestic fleet is the B737-800. QF have 75 of these in a 12J162Y configuration. Some schedules have a A330, some of which have international style business seats. These 2 aircraft types are also used on trans Tasman routes (Australia to New Zealand).
General Qantas information Wikipedia https://en.wikipedia.org/wiki/Qantas

The QantasLink brand is used on regional routes to smaller cities and towns. The aircraft used are Dash 8's (de Havilland Canada DHC-8-200, Bombardier Dash 8 Q300 & Q400) in all an Y configuration, Foker 100 in all 105Y configuration and B717's in 12JY98 or 125Y configuration (operated by Cobham Aviation).
General QantasLink information Wikipedia https://en.wikipedia.org/wiki/QantasLink

Other
QF starts to release their awards 353 days out to QF frequent flyers. But awards can be released any time out to departure. Anyone can join the QF ffp and then search for award availability. Be careful about mixed economy/business QF awards. These have an identifying symbol on the award flight.

A business class flight will give access to the Qantas Club or Qantas Business lounge. Major domestic airports have both a Qantas Club lounge, for mid level Oneworld status holders and paid QF club members, and a better Business lounge, with access by business class of service or top level Oneworld status. Domestic lounges can get very busy at morning and late afternoon peaks.

The QF A380 have first, business, premium economy & economy classes. Only the A380 has first class.
The QF A380’s are being refreshed over time. Link [commercial site](from 24 Sept 2019) Qantas' first upgraded A380 begins flying next week
The first of Qantas' twelve refurbished Airbus A380 will begin flying the flagship Sydney-Singapore-London route next week, following an extensive make-over which includes a modernisation of the first class cabin and installation of the airline's latest business class seats, along with two new upper deck lounges.
<snip>
The airline plans to have all twelve A380s upgraded by the end of 2020, in time for Qantas' 100th anniversary – which will also see the ageing but fondly-regarded Boeing 747s out to pasture as more Boeing 787s join the fleet
<snip>
The (new) QF B787 have, business, premium economy & economy classes. The B787’s do not have first class.

All of the 7 remaining QF B747’s are due to be retired by mid 2020 and replaced by B787-9’s.
QF will run the B747's on some Australian domestic routes prior to being retired. Link to the Australian Frequent flyer web site Catch Qantas’ 747s on Domestic Flights

From QF web site QF seat maps

General Qantas information Wikipedia https://en.wikipedia.org/wiki/Qantas

Independent web site The Qantas Source

AA sub forum thread They have the same problems getting awards on QF ---> AA miles awards: using / redeeming AA miles on Qantas (QF) & related (consolidated)










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Old Jan 1, 17, 1:51 pm
  #1  
Original Poster
 
Join Date: Oct 2014
Posts: 257
Consolidated Qantas (QF) Awards Availability/Booking/Routing Thread

Hi everyone: Happy New Year.

I'm starting this thread in the hopes it will help many of us with AS awards redemptions on QF.

My questions are as follows:

Overall, I understand that to obtain 2 QF First or Bus is unusual but what about if one was scooped early/331 days in advance - what luck has been had at another on the same route popping up later in the year?

I have noticed Premium Economy availability pop up over the last while on the LAX-MEL-SYD route for 2 for various dates in 2017 (I've been monitoring since around September). Anyone have any insight if non-stops come up for 2 or is it a case of "lucky if even 1 pops up"? Perhaps it's been unusual that I spotted 2 Premium Economy availability?

To keep options only, I am willing to go from DFW or LAX to Syd. Is there any other route I should consider? I could connect from YYJ YVR or SEA.

Thanks rustykettle for suggesting the title of the thread
MAXII is offline  
Old Jan 1, 17, 1:58 pm
  #2  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 529
I managed to snag two seats in biz from SFO-SYD for this July. Initially, I found only one seat available for the whole month of July on this route and booked it in early Dec. Then, a seat opened up on the same route departing on the day before. I booked that for my partner. Then, a second seat opened up on my flight date, so I switched him to my flight. I feel very lucky. Maybe the moral to the story is to book it if you see it. You can always cancel for free more than 60 days out.
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Old Jan 12, 17, 4:29 pm
  #3  
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Join Date: Jan 2012
Location: West Coast, Best Coast
Programs: Flying whoever is most convenient
Posts: 15,789
Have people had problems with QF phantom availability? I was just trying to book two J seats from west coast to SYD and on to CHC, but space failed to confirm. EF agrees and says "NO" availability on either flight.

Is QF phantom space common? It's really frustrating to go through the whole searching process only for it to bomb on the payment screen.
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Old Jan 15, 17, 6:16 pm
  #4  
 
Join Date: Jun 2012
Location: SEA
Programs: AS 75K
Posts: 759
Originally Posted by PV_Premier View Post
Have people had problems with QF phantom availability?
I've often found phantom available on AA's site for QF but never on AS' site. Booked 4 QF reservations I think?
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Old Jan 16, 17, 7:29 pm
  #5  
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Originally Posted by LwoodY2K View Post
I've often found phantom available on AA's site for QF but never on AS' site. Booked 4 QF reservations I think?
interesting. i am definitely finding several days of phantom space on the route i am looking at, at least if expert flyer is to be believed. i also cannot confirm the space when trying to book for either 1 or 2 passengers despite AS.com showing available. quite frustrating.
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Old Mar 13, 17, 5:20 pm
  #6  
 
Join Date: Aug 2014
Programs: Southwest CP, Hyatt Diamond, Hilton Diamond
Posts: 702
Originally Posted by PV_Premier View Post
interesting. i am definitely finding several days of phantom space on the route i am looking at, at least if expert flyer is to be believed. i also cannot confirm the space when trying to book for either 1 or 2 passengers despite AS.com showing available. quite frustrating.
I'm having a related issue that is slightly different. Basically AS isn't able to book Qantas availability I'm finding, but it doesn't seem to be phantom availability since I'm seeing it on ExpertFlyer and BA.com (but it's not showing on AA.com). Been unable to book for the last couple of days. AS could also not complete the booking over the phone and I tried multiple days that show availability.
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Old Mar 13, 17, 7:36 pm
  #7  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 529
I found one fc seat for late July from SYD to LAX. It errored out when I tried to book it myself, so I called in. It also errored out for the agent. After a long hold it was explained to me that it was placed in some sort of queue for Qantas to review and that the reservation would take two days to become confirmed.

Sure enough, two days later, it became confirmed on the Alaska app, and as an unexpected bonus, the connecting segment from AKL to SYD was upgraded from economy to business (despite only showing economy availability two days before).

I have no idea if any of the above is typical when booking Qantas seats but thought the data point might be useful.
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Old Mar 14, 17, 10:15 am
  #8  
 
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 507
Award availability is significantly better now that AA devaluation awards are complete. Still not much but can usually find one seat. Booked a placeholder reservation that fit my schedule perfectly.
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Old Mar 15, 17, 9:51 am
  #9  
 
Join Date: Apr 2010
Location: NYC
Programs: Miles&more, SPG, Hyatt
Posts: 390
Booked one F award on DFW-SYD. Same problem, the space is there, but online booking won't confirm. Phoned in and got ticketed in 5 minutes... Apparently IT link down.

On the up side F awards do still exist!
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Old Mar 15, 17, 2:02 pm
  #10  
 
Join Date: Dec 2016
Posts: 10
Did you have to transfer to the partner booking desk? I've tried booking over the phone and they saw the same error I did, and was told there was nothing they could do.
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Old Mar 15, 17, 6:44 pm
  #11  
 
Join Date: Apr 2010
Location: NYC
Programs: Miles&more, SPG, Hyatt
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Originally Posted by Sc4Freak View Post
Did you have to transfer to the partner booking desk? I've tried booking over the phone and they saw the same error I did, and was told there was nothing they could do.
HUCA. Transfer is not needed but agent needs to know how to use the "direct" system, rather than the web interface. My agent had reported the issue to IT. It really is that the website is not functioning properly
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Old Mar 16, 17, 7:20 am
  #12  
 
Join Date: Aug 2014
Programs: Southwest CP, Hyatt Diamond, Hilton Diamond
Posts: 702
Originally Posted by hansyuwiwb View Post
HUCA. Transfer is not needed but agent needs to know how to use the "direct" system, rather than the web interface. My agent had reported the issue to IT. It really is that the website is not functioning properly
Thank you! Agent I called last night first tried the normal way even though I explained the issue about it working and then she tried the other way and was able to get it booked!
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Old Mar 16, 17, 5:24 pm
  #13  
 
Join Date: Dec 2016
Posts: 10
+1 thanks hansyuwiwb! I asked them to go through the "direct" booking system and it went through.
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Old Jun 4, 17, 4:49 pm
  #14  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 1,571
Awards showed up this morning on AS site.
Was able to book 2 seats SEA-SYD for next February.
Went right through, did not need to call agent.
pcoll is offline  
Old Jul 20, 17, 11:26 am
  #15  
 
Join Date: Dec 2008
Programs: Alaska MVP Gold, Hilton Diamond
Posts: 325
Anybody have new advice on how to score a Qantas redemption in J/F? They are so sporadic I can't seem to find any method to the madness!
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