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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old Aug 16, 2011, 6:29 pm
  #61  
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Originally Posted by pnsnkr
Is either of the following itineraries valid for companion fare?

PDX-xSEA-FAI (stopover)
FAI-ANC (open-jaw)
YVR-PDX

PDX-ANC (stopover)
ANC-FAI (open-jaw)
YVR-PDX
no.

You can't have both an open jaw and a stopover.

You can do PDX to ANC or FAI, and then YVR back to PDX. You'll have to buy the segment between ANC and FAI separately.

and for that particular routing, I believe you'll need to call Reservations to book, as its not a legal open jaw... but its an exception we make for cruise passengers.

Originally Posted by trajanc
I've found Alaskan has been very frustrating to deal with in regards to using our card rewards;
That's because Alaskan makes beer.

Originally Posted by flyer206
If NO ONE is able to go, why would it be better to have the gold attached to the larger amount of money? The penalty would be the same?

More flexibility. A Gold is a Gold because they travel a lot. So a Gold is more likely to find a use for that $ much faster than one who isn't. If you know you're going to use it with the companion fare again, then it doesn't matter much. But if the companion isn't someone who travels that often, why tie up $ in their name?

Last edited by jackal; Aug 17, 2011 at 1:22 am Reason: Merging consecutive posts--probably would have been better/clearer to leave them separate, but too late now
missydarlin is offline  
Old Aug 16, 2011, 8:15 pm
  #62  
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Originally Posted by missydarlin
Originally Posted by trajanc
I've found Alaskan has been very frustrating to deal with in regards to using our card rewards;
That's because Alaskan makes beer.
Beautiful answer

And AS is proud to serve it
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Old Aug 16, 2011, 10:47 pm
  #63  
 
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Originally Posted by missydarlin

You can't have both an open jaw and a stopover.

... [ANC//YVR] an exception we make for cruise passengers.
Thanks for the reply. Glad to hear about the cruise exception as well. Very nice.
pnsnkr is offline  
Old Aug 18, 2011, 1:59 pm
  #64  
 
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Anyone know if I book a companion fare, will the original fare still be eligible for the price guarantee?
emax48 is offline  
Old Aug 18, 2011, 2:15 pm
  #65  
 
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Originally Posted by emax48
Anyone know if I book a companion fare, will the original fare still be eligible for the price guarantee?
Yup. Done it several times myself.
czpdx is offline  
Old Aug 19, 2011, 2:38 pm
  #66  
 
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Hi,

I am planning my hawaii trip and I am wondering if the following route is possible with companion fare? The certificate states it's valid for round trip but I think my route looks more like two one-way segments.

I want to fly in to one island and flyout from another island (since AS does not operate inter-island I can't use stopover, correct?)

I would like to do something like this

BOS-KOA
OGG-BOS

Sorry if this is very basic but this is my first time trying to book tickets with some FF consideration in mind
mshah is offline  
Old Aug 19, 2011, 3:39 pm
  #67  
 
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Originally Posted by mshah
Hi,

I am planning my hawaii trip and I am wondering if the following route is possible with companion fare? The certificate states it's valid for round trip but I think my route looks more like two one-way segments.

I want to fly in to one island and flyout from another island (since AS does not operate inter-island I can't use stopover, correct?)

I would like to do something like this

BOS-KOA
OGG-BOS

Sorry if this is very basic but this is my first time trying to book tickets with some FF consideration in mind
Looks to me like an open jaw routing. Missydarlin's post in #61 (above) says that it is permissible.

Try booking online as a multi-city ticket:

Segment 1: BOS-KOA
Segment 2: OGG-BOS
dgreen12 is offline  
Old Aug 19, 2011, 3:48 pm
  #68  
 
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Originally Posted by dgreen12
Looks to me like an open jaw routing. Missydarlin's post in #61 (above) says that it is permissible.

Try booking online as a multi-city ticket:

Segment 1: BOS-KOA
Segment 2: OGG-BOS
Open jaws are definitely permissible, just booked KOA-EWR/DEN-KOA
hawaii-bound is offline  
Old Aug 20, 2011, 9:44 am
  #69  
 
Join Date: Aug 2010
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Thank you for your replies. I'll try it out.
mshah is offline  
Old Aug 20, 2011, 11:27 am
  #70  
 
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I have a booked trip with both a stopover and an open jaw, so you can do both on the same trip even. Love these vouchers!
greek2me is offline  
Old Aug 21, 2011, 6:30 pm
  #71  
 
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Originally Posted by greek2me
I have a booked trip with both a stopover and an open jaw, so you can do both on the same trip even. Love these vouchers!

You may get away with it if you have a permissive or poorly trained csa, but officially it is not allowed.
flytoeat is offline  
Old Sep 13, 2011, 9:29 am
  #72  
 
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Lots of great info here! Thanks!

I have been lurking for a while, trying to learn all I can but here's a question:

I have a companion cert that expires soon, so a new cert should also be arriving shortly.

Hubby and I want to bring our two teens with us to Hawaii this winter. Can I book two of us (one full fare and one companion cert) now and then when the other cert shows up, book the other two?
dawnvip is offline  
Old Sep 13, 2011, 9:47 am
  #73  
 
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Originally Posted by dawnvip
Lots of great info here! Thanks!

I have been lurking for a while, trying to learn all I can but here's a question:

I have a companion cert that expires soon, so a new cert should also be arriving shortly.

Hubby and I want to bring our two teens with us to Hawaii this winter. Can I book two of us (one full fare and one companion cert) now and then when the other cert shows up, book the other two?
Yes^
mplflyer is offline  
Old Sep 13, 2011, 9:53 am
  #74  
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Originally Posted by dawnvip
Hubby and I want to bring our two teens with us to Hawaii this winter. Can I book two of us (one full fare and one companion cert) now and then when the other cert shows up, book the other two?
Yes, as long as you understand that these will be two separate itineraries. If you expect to fly together but ticket separately, you run the risk of fares rising or the flight selling out in the intervening time, as with any other ticket purchase.
baliktad is offline  
Old Sep 15, 2011, 4:10 pm
  #75  
 
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Thanks! Not too worried if we have to travel a day apart... especially if we stick the two teens on the later flight!
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