Baggage allowance for Star Gold
Dec 11, 2022, 12:09 am
#1
Original Poster
Join Date: Apr 2009
Programs: United Platinum, Marriott Platinum, IHG Plat, Hilton Diamond
Posts: 235
Baggage allowance for Star Gold
Looking to book CHC-WLG on Air NZ. One way, not connected to any international flight. Does Star Gold (United 1K) status give me a 1 free checked in bag if I book the seat only fare? If I book the seat+bag fare do I get an extra bag for total 2 checked in bags?
Dec 11, 2022, 12:29 am
#2
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 921
No. If you buy a Seat Only fare you won't get a bag as Star Gold. However, if you buy a fare that includes checked-in luggage, you will get one additional piece.
Dec 11, 2022, 1:50 am
#3
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,443
Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag. The maximum number of checked-in bags is 3, any additional or overweight bags will be charged as excess baggage. This offer is not applicable to customers travelling on Seat fares that do not have a baggage allowance.
Dec 11, 2022, 2:15 am
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,529
The other thing I would do if you go the checked bag option is to print off the page that says "Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag." I've lost count of the amount of times that I've been questioned on this and it seems particularly bad on Air NZ both domestically and internationally.
Dec 11, 2022, 9:45 am
#5
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,273
The other thing I would do if you go the checked bag option is to print off the page that says "Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag." I've lost count of the amount of times that I've been questioned on this and it seems particularly bad on Air NZ both domestically and internationally.
The HVC benefits are tied directly to your FFP number so you need to enter this at the time of booking. I'm curious to know what is happening in your case that this doesn't work properly.
Dec 11, 2022, 10:12 am
#6
Original Poster
Join Date: Apr 2009
Programs: United Platinum, Marriott Platinum, IHG Plat, Hilton Diamond
Posts: 235
Thanks, I saw it but read it as being applicable for AirNZ Gold members traveling on other Star Alliance carriers. Didn’t see the language on reciprocal bag benefits for non-AirNZ Star Gold members flying on Air NZ. I guess I will print it out and we will see what happens at check in.
Dec 11, 2022, 11:09 am
#7
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
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Me too. Usual answers are "traiining", "never heard of this before". And yeah, FFP number, *G for life is always entered. It shouldn't happen, but does. at LHR, CHC, AKL it happens.
Dec 11, 2022, 11:44 am
#8
Join Date: Aug 2021
Location: Wellington
Programs: NZ*G
Posts: 97
Had this at AKL int’l a couple weeks ago. The queue for premium was longer so got in the regular line. The staff member was initially trying to deny me checking in a second bag because it was a “weight restricted flight”. He was new but got his supervisor to double check and all was fine after a couple of minutes.
Dec 11, 2022, 11:56 am
#9
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,443
Thanks, I saw it but read it as being applicable for AirNZ Gold members traveling on other Star Alliance carriers. Didn’t see the language on reciprocal bag benefits for non-AirNZ Star Gold members flying on Air NZ. I guess I will print it out and we will see what happens at check in.
Airpoints Elite, Gold, Star Alliance Gold and Koru Club with checked baggage are entitled to one additional piece
without charge when travelling in Economy or Premium Economy on Air New Zealand ticketed and operated
flights. This offer is not applicable to fares which do not have a baggage allowance e.g. 'seat only' fares.
without charge when travelling in Economy or Premium Economy on Air New Zealand ticketed and operated
flights. This offer is not applicable to fares which do not have a baggage allowance e.g. 'seat only' fares.
Dec 16, 2022, 8:08 am
#11
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
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Posts: 32,766
If you book 2 pax you can book one w/ bag and 1 w/o ... then travel with 2 bags. That is what we did earlier this year. Definitely 0 bags if you don't have at least 1 purchased.
Dec 16, 2022, 11:43 am
#12
Join Date: Nov 2012
Location: Auckland NZ
Programs: NZ*E
Posts: 106
Dec 16, 2022, 1:39 pm
#13
Join Date: Mar 2008
Location: Auckland
Programs: NZ*GE / EK*GOLD
Posts: 2,524
Dec 17, 2022, 9:40 pm
#14
Original Poster
Join Date: Apr 2009
Programs: United Platinum, Marriott Platinum, IHG Plat, Hilton Diamond
Posts: 235
Jan 31, 2024, 12:57 am
#15
Join Date: Jun 2008
Location: SFO
Programs: UA Gold, AF, Chase, Hyatt Explorist
Posts: 1,106
Hi, I wanted to double check something and wasn’t clear on the answer.
I am flying ZQN-AKL and then AKL-SFO on UA metal. I booked both separately. ZQN-AKL is booked in coach flexichange. AKL-SFO is Polaris Business. I’m also a UA Plat (Star Gold).
1) Can I check one bag or two? Per the UA ticket and Star rules, I believe I should be allowed to check two. However, when I check-in on the Air NZ website, it tries to charge me $30 for a second bag.
2) Will I run into any hassles at ZQN trying to check my bag all the way to SFO?
Thank you.
I am flying ZQN-AKL and then AKL-SFO on UA metal. I booked both separately. ZQN-AKL is booked in coach flexichange. AKL-SFO is Polaris Business. I’m also a UA Plat (Star Gold).
1) Can I check one bag or two? Per the UA ticket and Star rules, I believe I should be allowed to check two. However, when I check-in on the Air NZ website, it tries to charge me $30 for a second bag.
2) Will I run into any hassles at ZQN trying to check my bag all the way to SFO?
Thank you.
Last edited by char777; Feb 9, 2024 at 10:56 pm