Baggage allowance for Star Gold
Looking to book CHC-WLG on Air NZ. One way, not connected to any international flight. Does Star Gold (United 1K) status give me a 1 free checked in bag if I book the seat only fare? If I book the seat+bag fare do I get an extra bag for total 2 checked in bags?
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Originally Posted by frmnj
(Post 34823672)
Looking to book CHC-WLG on Air NZ. One way, not connected to any international flight. Does Star Gold (United 1K) status give me a 1 free checked in bag if I book the seat only fare? If I book the seat+bag fare do I get an extra bag for total 2 checked in bags?
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Originally Posted by frmnj
(Post 34823672)
Looking to book CHC-WLG on Air NZ. One way, not connected to any international flight. Does Star Gold (United 1K) status give me a 1 free checked in bag if I book the seat only fare? If I book the seat+bag fare do I get an extra bag for total 2 checked in bags?
Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag. The maximum number of checked-in bags is 3, any additional or overweight bags will be charged as excess baggage. This offer is not applicable to customers travelling on Seat fares that do not have a baggage allowance. |
The other thing I would do if you go the checked bag option is to print off the page that says "Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag." I've lost count of the amount of times that I've been questioned on this and it seems particularly bad on Air NZ both domestically and internationally.
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Originally Posted by Silver Fox
(Post 34823765)
The other thing I would do if you go the checked bag option is to print off the page that says "Gold members may check in one extra bag (up to 23kg) on New Zealand domestic flights over and above their ticketed allowance for no additional charge, provided travel is on a fare that includes a checked bag." I've lost count of the amount of times that I've been questioned on this and it seems particularly bad on Air NZ both domestically and internationally.
The HVC benefits are tied directly to your FFP number so you need to enter this at the time of booking. I'm curious to know what is happening in your case that this doesn't work properly. |
Thanks, I saw it but read it as being applicable for AirNZ Gold members traveling on other Star Alliance carriers. Didn’t see the language on reciprocal bag benefits for non-AirNZ Star Gold members flying on Air NZ. I guess I will print it out and we will see what happens at check in.
Originally Posted by Thai-Kiwi
(Post 34823745)
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Originally Posted by sbiddle
(Post 34824504)
I've never seen or heard of a single other person ever raise this as an issue.
The HVC benefits are tied directly to your FFP number so you need to enter this at the time of booking. I'm curious to know what is happening in your case that this doesn't work properly. |
Originally Posted by Silver Fox
(Post 34824697)
Me too. Usual answers are "traiining", "never heard of this before". And yeah, FFP number, *G for life is always entered. It shouldn't happen, but does. at LHR, CHC, AKL it happens.
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Originally Posted by frmnj
(Post 34824583)
Thanks, I saw it but read it as being applicable for AirNZ Gold members traveling on other Star Alliance carriers. Didn’t see the language on reciprocal bag benefits for non-AirNZ Star Gold members flying on Air NZ. I guess I will print it out and we will see what happens at check in.
Airpoints Elite, Gold, Star Alliance Gold and Koru Club with checked baggage are entitled to one additional piece without charge when travelling in Economy or Premium Economy on Air New Zealand ticketed and operated flights. This offer is not applicable to fares which do not have a baggage allowance e.g. 'seat only' fares. https://cimg7.ibsrv.net/gimg/www.fly...e651c91963.png |
Originally Posted by Thai-Kiwi
(Post 34824808)
This text is printed on one of my domestic tickets:
https://cimg7.ibsrv.net/gimg/www.fly...e651c91963.png |
If you book 2 pax you can book one w/ bag and 1 w/o ... then travel with 2 bags. That is what we did earlier this year. Definitely 0 bags if you don't have at least 1 purchased.
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Originally Posted by cfischer
(Post 34839164)
If you book 2 pax you can book one w/ bag and 1 w/o ... then travel with 2 bags. That is what we did earlier this year. Definitely 0 bags if you don't have at least 1 purchased.
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Originally Posted by cfischer
(Post 34839164)
If you book 2 pax you can book one w/ bag and 1 w/o ... then travel with 2 bags. That is what we did earlier this year. Definitely 0 bags if you don't have at least 1 purchased.
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Originally Posted by cfischer
(Post 34839164)
If you book 2 pax you can book one w/ bag and 1 w/o ... then travel with 2 bags. That is what we did earlier this year. Definitely 0 bags if you don't have at least 1 purchased.
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Hi, I wanted to double check something and wasn’t clear on the answer.
I am flying ZQN-AKL and then AKL-SFO on UA metal. I booked both separately. ZQN-AKL is booked in coach flexichange. AKL-SFO is Polaris Business. I’m also a UA Plat (Star Gold). 1) Can I check one bag or two? Per the UA ticket and Star rules, I believe I should be allowed to check two. However, when I check-in on the Air NZ website, it tries to charge me $30 for a second bag. 2) Will I run into any hassles at ZQN trying to check my bag all the way to SFO? Thank you. |
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