Originally Posted by curioustill
(Post 30526184)
But what Air NZ needs to tell us is how they're going to deal with it. There are so many of us here who are left in uncertainty because of this strike action.
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Originally Posted by curioustill
(Post 30526184)
Travel insurance is great, but when you need to be at a certain place at a certain time for a certain event, no amount of compensation can be enough. Sometimes I don't want the money/cash I just want the service.
Should the strike proceed, it may be impossible for Air NZ to make alternate arrangements to satisfy the travel wants of all passengers over the 3 days concerned , and the best that could be done is a refund. |
strike notice lifted
Strike notice lifted for Air New Zealand after maintenance workers reach agreement, subject to Member's vote.
https://www.nzherald.co.nz/nz/news/a...ectid=12175873 |
What happens if the members' vote to strike? It seems like they're just saying this to make it look like it's no big deal...
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When will the vote take place? My pure speculation, I would imagine if members rejected the new offer, Air NZ will walk away and do a lock out ☹️, with massive media campaign to blame the union ... |
It looks like Air NZ is 100% confident that there will be no strike. Looks like we are safe. Phewf!
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Originally Posted by Eltham
(Post 30526207)
Deal with what? There is no strike action.
NZ *should* have been actively managing expectations. Contacting customers and telling them A. What is happening at point X ("A strike has been called by the engineers union for these dates. It will potentially affect ABC services. It will not affect XYZ services") B. Follow up with positive information advising what the airline intends to do on the days concerned (We will, as always, flail about like headless chickens) and outlining options for potentially affected pax (If you have ABC tickets you can consider adjusting your plans and moving your flight/s to another day. If you have XYZ tickets you are SOL. If you have travel insurance you might be able to claim on that'; good luck. We are not issuing refunds in the lead up because we're NZ and we Simply Don't Back Money Unless Forced After The Fact.) NZ are great at marketing. They are ok at running an airline (with notable holes in capability). They are absolutely garbage at customer management.
Originally Posted by LHSEN
(Post 30526286)
When will the vote take place? My pure speculation, I would imagine if members rejected the new offer, Air NZ will walk away and do a lock out ☹️, with massive media campaign to blame the union ... |
Originally Posted by Eltham
(Post 30525937)
What are they supposed to say? Nothing’s happened.
Originally Posted by Kiwi Flyer
(Post 30526079)
The Australia Post policies have a general condition
and a specific condition and an exclusion |
Originally Posted by JamesBigglesworth
(Post 30528607)
That is a very good example of the way brand/customer management is handled in NZ: ignore it until after the fact.
NZ *should* have been actively managing expectations. Contacting customers and telling them A. What is happening at point X ("A strike has been called by the engineers union for these dates. It will potentially affect ABC services. It will not affect XYZ services") B. Follow up with positive information advising what the airline intends to do on the days concerned (We will, as always, flail about like headless chickens) and outlining options for potentially affected pax (If you have ABC tickets you can consider adjusting your plans and moving your flight/s to another day. If you have XYZ tickets you are SOL. If you have travel insurance you might be able to claim on that'; good luck. We are not issuing refunds in the lead up because we're NZ and we Simply Don't Back Money Unless Forced After The Fact.) NZ are great at marketing. They are ok at running an airline (with notable holes in capability). They are absolutely garbage at customer management. Lock outs are illegal, with *one* exception. NZ *must* continue to negotiate in good faith. If they don't think negotiations will/can go anywhere then they can apply to the Court for mediation. Any sort of media campaign to "blame" the union would be grounds for action by the union as a deliberate and active breach of good faith. I agree though: NZ is likely to try both. New Zealand employers tend to be terrible at HR and law. They don't know what services will be affected as they don't know how many union members will cross the picket line and likewise how many non union members will get "sick". The only way for AirNZ to have certainty is a lockout which is what QANTAS did., then they can say the flights aren't happening. |
The strike notice is withdrawn. The vote is only to ratify the deal. If the members vote down the deal there would need to be a new strike notice issued.
Originally Posted by curioustill
(Post 30526237)
What happens if the members' vote to strike? It seems like they're just saying this to make it look like it's no big deal...
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Originally Posted by nzkarit
(Post 30528667)
It assumes that AirNZ has that information and what to publicise the issue potentially acting as PR for the union. Then if they tell their pax to do X and the strike doesn't happen, people have spent money, rearranged plans and could be asking for compensation for the unrequired changes to their plans. So they are dammed if they do and dammed if they don't
They don't know what services will be affected as they don't know how many union members will cross the picket line and likewise how many non union members will get "sick". The only way for AirNZ to have certainty is a lockout which is what QANTAS did., then they can say the flights aren't happening. |
Originally Posted by JamesBigglesworth
(Post 30529836)
Qantas is in Australia. Australian law doesn't apply in New Zealand. Lockouts are illegal in NZ employment law except for H&S reasons.
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Originally Posted by kyanar
(Post 30529989)
When were lockouts made illegal? I distinctly remember a lockout in a dispute with NZ Bus or its predecessor Stagecoach Auckland.
Strikes and lockouts are legitimate actions used by parties to advance their bargaining aims. These actions can have a significant impact on both parties and shouldn’t be taken lightly. They can:
Strikes and lockouts are also lawful where those striking or locking out have reasonable grounds for believing health or safety is being compromised. <snip> Lockouts Employers lockout employees when they close, suspend, or discontinue their business or a part of it, break some or all of an employee’s employment agreement, don’t give them work they would usually give them, or suspend employees. To be a lockout, this action must be done to try to make their employees, (or to help another employer make their employees), accept terms of employment or comply with their demands. Employers may also lock out on health and safety grounds. |
Email from Air NZ sent this evening at approx 7:15pm
Code:
Kia ora Thai-Kiwi, |
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