MattNZ

NZ246 DPS -> AKL on 789 today has been cancelled. Presume NZ245 which should've just left has been as well? Although this isn't showing to me just yet

Lpmnz

MattNZ

The newer layout V2 789's with more J seats have been operating on the IAH route and have the newer (no problems as yet) engines. I would guess even with an equipment swap you will be ok as they have 27 J seats vs 772 at 26

nzkarit

6500 customers affect apparently:
https://www.stuff.co.nz/business/ind...-engine-issues

With this new round of 787 how will this affect the CHC flights?

smanch

Three of us are meant to be on NZ28 this Monday 23 April. Flight is now showing a 3 hour 30 minute delayed departure but isn't cancelled ... does this mean we should not be worried? Or more worried? We're already missing our onward IAH-BOS connection but I'm wondering if I should try to get them to change our route entirely to make sure we can get back to Boston on schedule.

Rebound

My AKL-DPS this weekend flight said call for more info, now back up as planned.

hodi

Shunted my NZ28 as far out as June 2nd to 730 pm too

NZbutterfly

Being proactive is a good idea. Hopefully NZ works with it.

Would be interesting to know if they will accommodate requests for reroutes or if they think they're still getting you there within a reasonable time frame and deny a reroute.

edmm

Cancelled our Adelaide flight this weekend. We weren't notified but it showed up on my NZ app. I rang and got through after 2 attempts and 45 minutes. They could not have been any more helpful, offering various options. I ended up getting us booked through Sydney. Complete contrast to the last round of cancellations when the treatment we received was extremely poor.

NZbutterfly

I think it makes sense for NZ to take care of the US routes and place the 777s or unaffected aircraft there and reduce the routes where there are alternatives like some mentioned above Adelaide, Bali where they may have been seasonal with the 789s anyway. If loads are low use A320s to short haul routes. Even Perth they can fly the east coast then place on VA (for now!). Bit of rescheduling should get them through most of it. Maybe use fuel stops if not too expensive. My 789 flight is not affected for now.

I'm beginning to think it's not that great being a launch customer. Wait til the issues pop up and get fixed then start buying aircraft. I suppose you run the risk of being left behind.

AviationNZ

With 380 engines affected globally, I don't think the issue was being the launch customer...simply a serious issue that RR didn't find during testing!

NZbutterfly

Do the A380s have a separate engine issue of their own or is it a similar engine to the 787? I forget about the A380s because I'm not on them that much and with EKs departure I'll be on them even less!

Curious to know why RR didn't find the issue during testing. I did see one documentary about planes and testing parts where they were trying to simulate lightning and its effects on the 787 among other things but it seems they put parts through their paces (although I guess nothing quite beats flying the aircraft over time). Are there any suspicions of RR maybe not reporting an issue they maybe thought was minor that transpired to be major?

(I have to admit some of the passengers on these planes when the engines fall apart capture some amazing pictures)

AviationNZ

I meant that 380 actual engines are affected, and not referring the A380 engines (confusing I know!!!)

nzkarit

Testing is only so exhaustive and they do what the FAA and EASA set out. ANA had the first round of 787 and their issues were around high cycles in salt air. So ANA's usage was an extreme case while the testing will cover salt air it will not focus solely on salt air as other conditions also need to be taken into account.

AFAIK the 787 has had no frame or life loses due to the engine issues, so the inspections and the containment when engines have gone pop is working. The inspection processes are part of the long term studies and testing.

edmm

Another cancellation, this time for SYD next week. Only took about 5 minutes to get through on tthe phone, and once again they were very helpful in rebooking me.
My main fear is the return of HiFly.