New premium check in AKL Intl
#1
Original Poster
Join Date: Oct 2015
Location: Auckland, New Zealand
Programs: Air New Zealand Elite (*A G), Qantas Silver, Alitalia Freccia Alata
Posts: 90
New premium check in AKL Intl
From what I understand it's now open with separate area for Gold, Business & Elite. Unfortunately wasn't ready yet last week when I came through and not going through for another few weeks.
Any first thoughts? Photos?
Any first thoughts? Photos?
#5
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,415
#6
Original Poster
Join Date: Oct 2015
Location: Auckland, New Zealand
Programs: Air New Zealand Elite (*A G), Qantas Silver, Alitalia Freccia Alata
Posts: 90
Lufthansa anyone? (Prefer their preferred approach to gold vs SQ who don't care about status pax!)
#8
Join Date: Dec 2014
Programs: NZ*Elite *G, QF*G, SPG*Platinum, Accor*Platinum, Hilton*Gold
Posts: 1,006
I wonder Koru product should be distinct from HVC offering, Air NZ could potentially milk this by forcing people to have both tier status and optional Koru to tightly couple the offerings that would annoy a market segment but works wonders for the revenue stream.
Koru is a reportable source income that is steady, and fairly easy to predict and forecast.
Koru is a reportable source income that is steady, and fairly easy to predict and forecast.
#9
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,415
I wonder Koru product should be distinct from HVC offering, Air NZ could potentially milk this by forcing people to have both tier status and optional Koru to tightly couple the offerings that would annoy a market segment but works wonders for the revenue stream.
Koru is a reportable source income that is steady, and fairly easy to predict and forecast.
Koru is a reportable source income that is steady, and fairly easy to predict and forecast.
This was from the June - Koru in the know email.
We'll soon be reopening the doors to our refreshed Air New Zealand Premium Check-in area at Auckland International Airport.
The design incorporates new designated areas for our different premium customers to reduce congestion and speed up check-in times. Koru members will enjoy a check-in zone featuring more kiosks and bag drops, and our usual Premium check-in team will be on hand to help wherever needed.
Fast track through Passport Control and Security will continue to be available via the lift, enabling you to get to the comforts of the Air New Zealand International Lounge quickly!
The design incorporates new designated areas for our different premium customers to reduce congestion and speed up check-in times. Koru members will enjoy a check-in zone featuring more kiosks and bag drops, and our usual Premium check-in team will be on hand to help wherever needed.
Fast track through Passport Control and Security will continue to be available via the lift, enabling you to get to the comforts of the Air New Zealand International Lounge quickly!
#10
Original Poster
Join Date: Oct 2015
Location: Auckland, New Zealand
Programs: Air New Zealand Elite (*A G), Qantas Silver, Alitalia Freccia Alata
Posts: 90
To be fair I thought old check in area was fine - I don't recall ever having to wait in the last few years
#11
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,415
If anything I wish the lift had be replaced by an escalator with an couple of SmartGates
#12
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Agree. I'd prefer some "Express Smartgates" and a dedicated "Express Security" (although sometimes this happens) than having to go to the dedicated manned immigration counter. These days I usually just go through the smartgate and join the security line rather than wait in the queue for express immigration.
Last edited by NZ_Flyer; Jul 27, 2016 at 11:39 pm
#15
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598