Shairpoints
Apr 15, 2014 | 7:38 pm
#31
Join Date: Jul 2009
Programs: QF, NZ, MH, Hilton
Posts: 88
I would've thought rules 8.8.2 and 8.8.3 were more relevant in this case ...
... Air New Zealand has given themselves wiggle room with the use of may in 8.8.3, and that is probably what they have used in this instance.
What is puzzling me with the quotes from the Air New Zealand spokesperson in the article
as that contradicts the terms and conditions which also include
So do the points belong to the individual or Air New Zealand? If they belong to the individual then doesn't that bring Estate Law, Matrimonial Property, Income Tax into play?
8.8.2 Your Membership will terminate on your death. Airpoints Dollars, Status Points and any other benefits earned but not redeemed at the time of your death will be cancelled for no consideration, unless a transfer is permitted in accordance with clause 8.5. We'll terminate your Membership and close your Account when we receive notification of your death. We will not be liable for any loss or damage whatsoever suffered by any person as a result of such termination.
8.8.3 If anyone claims accruals or credits from a deceased Member's Account, they may be subject to appropriate administrative and/or legal action by us including, but not limited to, Membership cancellation (if applicable) and the loss of all accumulated Airpoints Dollars and unused Rewards. We may also take action to recover the monetary value of the Airpoints Dollars and benefits concerned.
8.8.3 If anyone claims accruals or credits from a deceased Member's Account, they may be subject to appropriate administrative and/or legal action by us including, but not limited to, Membership cancellation (if applicable) and the loss of all accumulated Airpoints Dollars and unused Rewards. We may also take action to recover the monetary value of the Airpoints Dollars and benefits concerned.
What is puzzling me with the quotes from the Air New Zealand spokesperson in the article
A spokeswoman for Air New Zealand said it was "standard procedure" for Airpoints accounts to be closed "on receipt of notification of the member's death".
"Airpoints Dollars are owned by the member and those not redeemed at the time of the member's death are cancelled unless a formal claim is made by the beneficiary of the member's estate," she said...
The spokeswoman for Air New Zealand said Airpoints Dollars had a New Zealand dollar value and an Airpoints account was similar to a bank account.
"When we are notified that an Airpoints member has passed away we close the account. Once we have confirmation of who is the beneficiary of the deceased person's estate we happily transfer the Airpoints balance to the beneficiary's account," she said.
"Airpoints Dollars are owned by the member and those not redeemed at the time of the member's death are cancelled unless a formal claim is made by the beneficiary of the member's estate," she said...
The spokeswoman for Air New Zealand said Airpoints Dollars had a New Zealand dollar value and an Airpoints account was similar to a bank account.
"When we are notified that an Airpoints member has passed away we close the account. Once we have confirmation of who is the beneficiary of the deceased person's estate we happily transfer the Airpoints balance to the beneficiary's account," she said.
8.5 Accumulated Airpoints Dollars, Status Points and any other benefits related to the Programme are not your property
Mar 22, 2018 | 11:18 pm
#32
Join Date: Mar 2004
Location: here and there
Programs: some
Posts: 3,469
Sorry to revive an old thread but I only really just found out about Shairpoints. My wife and daughter don't fly enough to earn meaningful points. If I set up a Shairpoints account, am I right in thinking that their points will be available to me?
Is there any downside I need to be aware of?
Is there any downside I need to be aware of?
Mar 23, 2018 | 12:11 am
#33
Join Date: Mar 2014
Location: Wellington
Programs: AIRNZ Elite only
Posts: 1,653
Sorry to revive an old thread but I only really just found out about Shairpoints. My wife and daughter don't fly enough to earn meaningful points. If I set up a Shairpoints account, am I right in thinking that their points will be available to me?
Is there any downside I need to be aware of?
Is there any downside I need to be aware of?
It takes it off the oldest points whereas you may wish it is taken off the oldest points of the person whose points can expire
The credit cards can make points "never expire"
Otherwise fantastic concept
Shame it does not pool Status Points too (like Virgin Australia)
Mar 26, 2018 | 11:46 am
#34
Join Date: Mar 2004
Location: here and there
Programs: some
Posts: 3,469
the only downside is what was mentioned before
It takes it off the oldest points whereas you may wish it is taken off the oldest points of the person whose points can expire
The credit cards can make points "never expire"
Otherwise fantastic concept
Shame it does not pool Status Points too (like Virgin Australia)
It takes it off the oldest points whereas you may wish it is taken off the oldest points of the person whose points can expire
The credit cards can make points "never expire"
Otherwise fantastic concept
Shame it does not pool Status Points too (like Virgin Australia)
Sep 7, 2025 | 5:19 pm
#35
Join Date: Sep 2015
Programs: One World, Virgin
Posts: 39
Has anyone used sharepoints before and been asked to prove they are living in NZ? I understand its a rule, but other than passport what am I expected to carry with me on the day I take my flight to prove I live in NZ?
Sep 7, 2025 | 6:05 pm
#37
Join Date: Oct 2007
Posts: 255
One of the rules of the Sharepoints programme is "The Owner and all Members of a Shairpoints Account must be New Zealand residents". As ZKNHB said, it's got nothing to with taking a flight.
Sep 12, 2025 | 6:53 am
#38
Join Date: Sep 2015
Programs: One World, Virgin
Posts: 39
Sep 12, 2025 | 12:48 pm
#39
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 7,066
Sep 12, 2025 | 2:32 pm
#40
Join Date: Feb 2024
Location: NZL
Programs: NZ*G, QFF, Accor Gold Plus Explorer, EVTStays Gold
Posts: 716
Sep 12, 2025 | 6:10 pm
#41
Join Date: Jan 2016
Posts: 3,559
Really just all the members you want to put into a SharePoint pool need to have NZ residential addresses on their respective Air Points accounts.
Not sure how much compliance enforcement the compliance teams at NZ do. E.g. leaving address when go to live/work in Aussie. Given very little stuff gets mailed now and/or just use their parents address as easier than changing things to Aussie or places that need an NZ address.
Not sure how much compliance enforcement the compliance teams at NZ do. E.g. leaving address when go to live/work in Aussie. Given very little stuff gets mailed now and/or just use their parents address as easier than changing things to Aussie or places that need an NZ address.
Sep 12, 2025 | 9:43 pm
#42
Join Date: Mar 2014
Location: Wellington
Programs: AIRNZ Elite only
Posts: 1,653
Address
Really just all the members you want to put into a SharePoint pool need to have NZ residential addresses on their respective Air Points accounts.
Not sure how much compliance enforcement the compliance teams at NZ do. E.g. leaving address when go to live/work in Aussie. Given very little stuff gets mailed now and/or just use their parents address as easier than changing things to Aussie or places that need an NZ address.
Not sure how much compliance enforcement the compliance teams at NZ do. E.g. leaving address when go to live/work in Aussie. Given very little stuff gets mailed now and/or just use their parents address as easier than changing things to Aussie or places that need an NZ address.
Sep 13, 2025 | 6:40 am
#43
Join Date: Mar 2011
Location: AKL
Posts: 453
With Shairpoints, there used to be a way to input a proposed spend and see which of the shared accounts it would draw from based on using oldest points first. I can't find this anymore and also don't seem to be able to find any visibility of the age of my points or any of my shared points. I have some members in my Shairpoints pool who may momentarily lose their non-expiry of points benefit and I want to see how many need to be spent. Has the ability to do this online gone?