Website Problems/Issues thread
Jan 26, 2017, 2:04 pm
#512
Join Date: Mar 2016
Location: WLG
Programs: Qantas Gold, NZ Elite
Posts: 24
Car rental bookings with airpoints
Anyone else tried booked a rental car with airpoints on the Air NZ site? (https://www.airnewzealand.co.nz/book-cars?apd=1) - every search comes back with a "website not found error" when it's for an Ozzie location?
Jan 27, 2017, 3:51 am
#513
Join Date: Apr 2016
Posts: 778
Anyone else tried booked a rental car with airpoints on the Air NZ site? (https://www.airnewzealand.co.nz/book-cars?apd=1) - every search comes back with a "website not found error" when it's for an Ozzie location?
Jan 27, 2017, 4:47 pm
#515
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,139
I've recalled a few threads over the years either here on FT or elsewhere where there have never been hotel options available in some places if you select pay with APD.
Jan 29, 2017, 8:53 pm
#518
Join Date: Mar 2016
Location: WLG
Programs: Qantas Gold, NZ Elite
Posts: 24
So basically the error message "Website Temporarily Unavailable" means they have no cars available 
Supposedly Budget/Avis only offer a few cars & dates for Airpoints rentals - NONE it seems for Australia.
Not sure why Air NZ promote the fact that you can use your airpoints for car rentals in "NZ, Australia and at participating international locations" - when it seems you can only ever book for NZ?
Supposedly Budget/Avis only offer a few cars & dates for Airpoints rentals - NONE it seems for Australia.
Not sure why Air NZ promote the fact that you can use your airpoints for car rentals in "NZ, Australia and at participating international locations" - when it seems you can only ever book for NZ?
Mar 15, 2017, 4:29 am
#520
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,330
Hi all,
I am looking at booking Auckland - Kerikeri - Blenheim - Queenstown - Christchurch, in Jan '18. When looking at the UK site, the total for 2 with a bag each is coming up at almost £1200 GBP. When I block the location, the price in NZD is $1,152, almost half! Can I book this using a UK registered CC?
Many thanks,
CTD
I am looking at booking Auckland - Kerikeri - Blenheim - Queenstown - Christchurch, in Jan '18. When looking at the UK site, the total for 2 with a bag each is coming up at almost £1200 GBP. When I block the location, the price in NZD is $1,152, almost half! Can I book this using a UK registered CC?
Many thanks,
CTD
Mar 16, 2017, 1:16 am
#521
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,139
Hi all,
I am looking at booking Auckland - Kerikeri - Blenheim - Queenstown - Christchurch, in Jan '18. When looking at the UK site, the total for 2 with a bag each is coming up at almost £1200 GBP. When I block the location, the price in NZD is $1,152, almost half! Can I book this using a UK registered CC?
Many thanks,
CTD
I am looking at booking Auckland - Kerikeri - Blenheim - Queenstown - Christchurch, in Jan '18. When looking at the UK site, the total for 2 with a bag each is coming up at almost £1200 GBP. When I block the location, the price in NZD is $1,152, almost half! Can I book this using a UK registered CC?
Many thanks,
CTD
Mar 19, 2018, 8:16 pm
#522
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,819
I thought NZ had fixed their multi-city tool, but it's still giving me grief....I'm trying to do PMR-HNL-ZQN with the current sale, but instead of quoting ~$1050 p.p, it's significantly more and no option to select the onboard product I want....does the call centre still waive the fee for issues like this if booking via them?
Mar 19, 2018, 11:23 pm
#523
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,139
You've never been able to select the fare basis or S2S product type on the multistep tool - it always defaults to The Works because there are a number of complications if it didn't particularly with domestic connections.
Apr 14, 2018, 4:21 am
#524
Join Date: Dec 2006
Location: NZ
Programs: NZ Gold, BA Gold, QF Silver, IHG Platinum Elite Ambassador, Accor Diamond
Posts: 1,048
Does anyone else have trouble editing Giftees to his or her airpoints account? If I go to Gifting Register, the Koru logo just flips constantly as if it is loading. It doesn't matter what browser I use (Chrome, Firefox or Safari) and it's a Macbook running High Sierra.
Aug 11, 2019, 3:58 am
#525
Join Date: Dec 2006
Location: NZ
Programs: NZ Gold, BA Gold, QF Silver, IHG Platinum Elite Ambassador, Accor Diamond
Posts: 1,048
More a curiosity: Booked AKL-MSY via LAX on NZ and paid to upgrade the UA flights LAX-IAH-MSY and back a week ago to First, did seat select etc, but the NZ site still lists those flights as being in Economy with the original seat selection. I'm sure it will be fine, but it is strange that it hasn't refreshed (it did when i did seat select in the first place through the United site)