FAQ 4A1 - Questions relating to the French co-branded FB Amex card
May 3, 2023, 11:31 am
#91
Suspended
Join Date: May 2012
Posts: 1,593
Never heard of this gesture for the platinum card despite huge money spent.
they did it for me for years but never for my colleagues or my bosses way avive my paygrid with plat cards.
my assumption is that Amex considers that if you can spend 50k a year, you will not chase them for 570€
they did it for me for years but never for my colleagues or my bosses way avive my paygrid with plat cards.
my assumption is that Amex considers that if you can spend 50k a year, you will not chase them for 570€
May 3, 2023, 1:21 pm
#92
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
it's not 
I do confirm. I have this card since 1999 and never had a single fee waived 😬.
Interesting data point, thanks.
Didn’t you call every year to get your annual fees waived though ?
For sure there is nothing automatic about the system, since I’ve been billing > 20k on this card since day 1, and I’m yet to get a free year. Same for other old timers it seems.
Didn’t you call every year to get your annual fees waived though ?
For sure there is nothing automatic about the system, since I’ve been billing > 20k on this card since day 1, and I’m yet to get a free year. Same for other old timers it seems.
May 3, 2023, 1:33 pm
#93
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,424
I'm certainly putting way less than you on my Amex (low 6 figures/y) but FYI when I called to enquire about the 20k threshold for Gold, they looked at my spending pattern and simply tried to talk me out of the (now free) Gold to switch to a paying Platinum card
. Let us know what they can offer you!
Last edited by maalloc; May 3, 2023 at 1:40 pm
May 3, 2023, 1:47 pm
#94
Suspended
Join Date: May 2012
Posts: 1,593
Same here for several years now every time i was calling, they tried to convince me taking the platinum.
i also noticed that i have a banner appearing on my account (web version). I recently receive an email with a link as an « invitation » with a dedicated very very long landing page detailing the benefits. When you are done scrolling, you only see the price at the very end with a price per month instead of the annual fee
i also noticed that i have a banner appearing on my account (web version). I recently receive an email with a link as an « invitation » with a dedicated very very long landing page detailing the benefits. When you are done scrolling, you only see the price at the very end with a price per month instead of the annual fee
May 3, 2023, 2:02 pm
#96
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,424
I just have an AFKL Amex Gold these days. I used to have a corporate Amex but I dropped it about 15+ years ago so it must be long-forgotten in their system.
May 3, 2023, 2:27 pm
#97
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
May 4, 2023, 8:56 am
#99
Join Date: Jan 2015
Location: NCE
Programs: FB Ultimate - BA EC - LH M&M - Accor All Gold
Posts: 267
I have the Gold card as well and I had to call last January to get the fee reimbursed. Never got it before either.
At first the agent told me that there was no "option" that would allow to waive it automatically every year if you spend more than 20k€.
Then he looked at my spendings and proposed me to refund the 180€ or to "offer" me 20000 FB miles.
I took the money
.
At first the agent told me that there was no "option" that would allow to waive it automatically every year if you spend more than 20k€.
Then he looked at my spendings and proposed me to refund the 180€ or to "offer" me 20000 FB miles
.I took the money
.
May 4, 2023, 10:05 am
#100
Suspended
Join Date: May 2012
Posts: 1,593
it's funny how the info is totally different from one agent to another regarding the refund process. For me, i was told that it's automatic and it really was. For others, it wasn't. The only correct info is that annual fee is waived when spending more than 20k€.
So in the end, keep an eye open on your anniversary statement.
So in the end, keep an eye open on your anniversary statement.
May 7, 2023, 3:24 am
#101
Join Date: Jan 2013
Posts: 13
Hi all,
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
May 7, 2023, 6:14 am
#102
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
Hi all,
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
And the domicile is the one you have declared for your card subscription.
May 7, 2023, 7:49 am
#103
Join Date: Feb 2012
Programs: Flying Blue Platinum, Le ClubAccor Gold
Posts: 776
Hi all,
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
I have just received my FB amex gold a few days ago, and wondering how the travel insurance works. I am an Austrian resident but spend a good amount of time working in France, that's how I got my amex, where I rent an apartment to stay whenever I have to work here. I also owns another amex gold from austria, which the insurance policy is quite different from the FB one. In case if anything happens, am I allowed to claim the FB amex insurance (for example for rental car damage, which the Austrian one doesn't include) although I am not a resident in France? How the domicile works or does it just depends on whether you are outside of France (or Austria)?
Thank you very much in advance!
May 7, 2023, 2:33 pm
#104
Suspended
Join Date: May 2012
Posts: 1,593
A former colleague who split his time between several countries with bank account and credit cards in each of them had an issue once for a minor accident, hopefully he also had the company insurance to take over the credit card insurance that declined to cover when they found out his country of residence was not matching his card.
so you’d better call amex or the insurance directly if you are covered.
so you’d better call amex or the insurance directly if you are covered.
May 8, 2023, 1:08 am
#105
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,120