Buggy AF and KL sites this morning (nov 22)
Dec 30, 2012, 3:18 am
#16
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
The KL website keeps coming up with new surprises.
Since yesterday I cannot access My Trip. Clicking on the icon results either in nothing happening, or the home page reloading if I select My Trip from the Prepare for Travel page. If I right-click on the icon I do not get the usual options (i.e. the list that begins iwth Open, Open in New Tab, etc), but the list that I would when clicking anywhere (i.e. the one that begins with Back and ends with Properties). Weird. Logging in makes no difference. As usual, I have to do that in a roundabout way, since the log in icon refuses to appear on the home page.
And, while I'm at it, I cannot figure out why the home page insists on defaulting to the UK/English one, no matter how many times I tell it that I prefer to go Dutch. Has been that way for years.
Johan
Since yesterday I cannot access My Trip. Clicking on the icon results either in nothing happening, or the home page reloading if I select My Trip from the Prepare for Travel page. If I right-click on the icon I do not get the usual options (i.e. the list that begins iwth Open, Open in New Tab, etc), but the list that I would when clicking anywhere (i.e. the one that begins with Back and ends with Properties). Weird. Logging in makes no difference. As usual, I have to do that in a roundabout way, since the log in icon refuses to appear on the home page.
And, while I'm at it, I cannot figure out why the home page insists on defaulting to the UK/English one, no matter how many times I tell it that I prefer to go Dutch. Has been that way for years.
Johan
Jan 13, 2013, 11:22 am
#17
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
More surprises!
No problem accessing My Trip this time, but when checking a seat map I got the following message:
"Thank you for booking an extra option. Unfortunately, we currently do not know the status of your request. Please check the status of your extra option(s) via My Trip later "
Would really help if they told me what extra option exactly I have allegedly book, 'cause I'm clueless!
Johan
No problem accessing My Trip this time, but when checking a seat map I got the following message:
"Thank you for booking an extra option. Unfortunately, we currently do not know the status of your request. Please check the status of your extra option(s) via My Trip later "
Would really help if they told me what extra option exactly I have allegedly book, 'cause I'm clueless!
Johan
May 2, 2013, 2:16 am
#18
Join Date: Apr 2009
Location: FR
Programs: FB Lifetime Plat
Posts: 50
Hi
Just wanted to check-in for a flight this morning on "regular" AF web site (France), and I noticed that the displayed picture of my FB card was ivory instead of plat (same for the status written). Miles balance was...0 with no flight history. Booked flights showed 0 but they were indeed present if you look further.
Just wanted to check-in for a flight this morning on "regular" AF web site (France), and I noticed that the displayed picture of my FB card was ivory instead of plat (same for the status written). Miles balance was...0 with no flight history. Booked flights showed 0 but they were indeed present if you look further.
Ivory, 0 award miles, 0 status miles, etc.
Checked again 15 minutes later, and it was back to normal (fortunately).
So annoying!
May 2, 2013, 6:31 pm
#19
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,797
More surprises!
No problem accessing My Trip this time, but when checking a seat map I got the following message:
"Thank you for booking an extra option. Unfortunately, we currently do not know the status of your request. Please check the status of your extra option(s) via My Trip later "
Would really help if they told me what extra option exactly I have allegedly book, 'cause I'm clueless!
Johan
No problem accessing My Trip this time, but when checking a seat map I got the following message:
"Thank you for booking an extra option. Unfortunately, we currently do not know the status of your request. Please check the status of your extra option(s) via My Trip later "
Would really help if they told me what extra option exactly I have allegedly book, 'cause I'm clueless!
Johan