Community
Wiki Posts
Search

LAX Concierge

Thread Tools
 
Search this Thread
 
Old May 25, 2009 | 11:03 am
  #1  
Original Poster
 
Join Date: Jun 2004
Programs: AC SE
Posts: 98
LAX Concierge

Hello - Does anyone have any experience with the LAX concierge? I had emailed them a few days ago and received a response the next day. However the response was written very poorly by someone who didn't seem to have a handle of the English language (surprising). My follow-up email to that has gone unanswered for the past few days. Definitely not what I have come to expect from my past experiences with AC concierges or the staff at LAX.

When flying through LAX in the past, I recall a very nice and courteous concierge - she was an older woman. She is definitely not the person who responded to my email.
dbl_k is offline  
Old May 25, 2009 | 4:50 pm
  #2  
 
Join Date: Dec 2000
Location: Toronto, Canada
Programs: AC*SE; AC 2MM; Marriott Platinum Elite
Posts: 621
Originally Posted by dbl_k
Hello - Does anyone have any experience with the LAX concierge? I had emailed them a few days ago and received a response the next day. However the response was written very poorly by someone who didn't seem to have a handle of the English language (surprising). My follow-up email to that has gone unanswered for the past few days. Definitely not what I have come to expect from my past experiences with AC concierges or the staff at LAX.

When flying through LAX in the past, I recall a very nice and courteous concierge - she was an older woman. She is definitely not the person who responded to my email.
The one you are referring to is Rita. She - like all the concierges - is great. My experiences with them has only been positive (Steve, Rashid etc.). I used to go through LAX a few times a month but not as frequently of late and I know that they have a few new ones who I have not yet met. It does surprise me that they did not respond. If you PM me I will send you their cell number and you can contact them directly.
Vasbyte is offline  
Old May 25, 2009 | 5:01 pm
  #3  
FlyerTalk Evangelist
50 Countries Visited
5M
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold Royal Air Maroc OW Emerald Hyatt Globalist
Posts: 22,547
Originally Posted by dbl_k
Hello - Does anyone have any experience with the LAX concierge? I had emailed them a few days ago and received a response the next day. However the response was written very poorly by someone who didn't seem to have a handle of the English language (surprising).
Well it is LA. Most likely a combination of... English being the second language and the public school system.
SFO777 is offline  
Old May 25, 2009 | 10:12 pm
  #4  
50 Countries Visited
3M
100 Nights
15 Years on Site
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,977
I have only ever had positive experiences with the LAX Concierge team. Very responsive and efficient.
Plumber is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.