Jan 28, 2024, 4:06 pm
Last edit by: capedreamer
As of June 2, 2024 - yes, it's PATHETIC, but the good (?) news is that they are still being sent out.
Where's My Package?
For those who have come to this thread for information on receiving your 2024 packages in the mail, AC is still sending them out. Yes, consistently inconsistent, and competently incompetent.
There is no change in the design of the luggage tags or membership card. The only new item is a keychain card (see below for a picture).
Stop your whining about having physical cards
Just because YOU have NEVER been asked to furnish a physical card doesn't mean that nobody needs a physical card. Also, just because YOU can't think of a reason, doesn't mean that there is no reason. This has been an ongoing, pedantic, and incessant dialogue in this forum for years. If you've never been asked for your card, you probably haven't flown enough, especially on other *A airlines in other parts of the world. SO STOP IT.
The Great 75K Debacle of 2024 tl;dr (if you're rolling your eyes, relax; this is tongue in cheek)
For those who believe that they received a 75K package in error, here's the tl;dr version (this thread is a painful read, so read the entire thread if you're a masochist like me (yyznomad)):
- Check your online account and the AC App - if it shows you're 75K even though you expected to reflect a lower status level, then 75K is yours for 2024!
- Unofficial reports: AC acknowledging their mistake in sending out 75K packages to those who were 75K in 2023 but didn't requalify for 75K in 2024
- Unofficial reports: AC confirming that they are allowing these mistake 75Ks to keep 75K status for 2024.
- Those who fall in the above cohort have confirmed that their online status shows as 75K and were provided with 75K benefit selections, so although we haven't had any official proof from AC, the reported evidence is mounting...
- Others have reported being lower than 75K in 2023 but still getting a bump to 75K for 2024. There may be other reasons for this that are not necessarily related to the aforementioned "mistake" 75K debacle:
- For example, you may have been near the 75K threshold in at least one of the *QM categories in 2023, and AC gave you a freebie bump up (this would be status quo to prior years, so nothing new)
- There are reports of account glitches where one gets to choose benefits twice and have "doubled up" on benefits, such as eUps. This may or may not be related to the aforementioned mistake 75K debacle.
- Conjecture: Based on the anecdotal evidence so far, it is not beyond the realm of possibility that AC just gave more bump ups to 75K because they couldn't contain or fix the original mistake-75K issue properly.
2024 Keychain Card
2024 Elite Packages Arriving [75K packages may be sent in error]
Mar 6, 2024, 1:51 pm
#333
Join Date: Sep 2023
Posts: 430
Mrs W received her 75k package early January. Now I'm thinking hers may have been one of those mailed in error eventhough she did requalify organically.
Mar 6, 2024, 2:10 pm
#334
Join Date: Mar 2023
Location: Foothills County, Alta
Programs: Westjet, Air Canada 3MM, Best Western, Marriott
Posts: 229
Still waiting for SE package as well in YYC. Not a real issue except for possible lounge access issues requiring the physical card as reported elsewhere.
Mrs W received her 75k package early January. Now I'm thinking hers may have been one of those mailed in error eventhough she did requalify organically.
Mrs W received her 75k package early January. Now I'm thinking hers may have been one of those mailed in error eventhough she did requalify organically.
Maybe I got your package? So far I have received 3 SE packages for 2024.
Mar 7, 2024, 5:49 am
#336
Join Date: Feb 2005
Location: YOW
Programs: Fully downgraded ACMMer
Posts: 50
Mar 7, 2024, 6:39 am
#337
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,216
trying to see where this fits into the "five stages of grief" denial, anger, bargaining, depression, acceptance
Cards? What cards? There is no problem. AC loyalty cards are digital only for 2024. Everyone on FT claiming to have received cards or posting photos must clearly be liars.
if we see anyone with a card/tag in an airport, should we smile and say "nice fake aeroplan card go back to zone 5"
Cards? What cards? There is no problem. AC loyalty cards are digital only for 2024. Everyone on FT claiming to have received cards or posting photos must clearly be liars.
if we see anyone with a card/tag in an airport, should we smile and say "nice fake aeroplan card go back to zone 5"
Mar 7, 2024, 6:58 am
#338
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,509
Mar 15, 2024, 2:26 pm
#340
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,965
Still no 2024 50K package, the funny thing is I got my 50K package about a week after qualifying last October, card expired 31/12/23 obviously.
Its the no rhyme or reason for anything that bugs me the most with this company.
Its the no rhyme or reason for anything that bugs me the most with this company.
Mar 17, 2024, 1:25 pm
#341
Join Date: Jan 2024
Location: YYZ
Programs: AC 75K, FB Gold, BW Diamond Select
Posts: 105
Mar 18, 2024, 7:29 am
#343
Join Date: Sep 2023
Programs: AC 75K, BAEC Gold, NCC Plat, HHG
Posts: 9
I'm also waiting for my 50k package. I was on the phone with Aeroplan on Friday regarding another matter and asked about the Elite packages, they said everyone should've gotten them by end of March.