Trapped in AC Cafe bathroom YYZ
Oct 14, 2019, 1:50 pm
#16
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Oct 14, 2019, 1:55 pm
#17
Join Date: Dec 2002
Posts: 8,003
Dear Limall,
As the lounge is owned by GTAA this is not an Air Canada issue.
As a gesture of goodwill here is a 5% code not to be used during peak travel vouchers.
And further here is a $10 voucher for the family meal you missed.
As a reminder to all customers we don't recommend eating raisin bran prior to entering our lounges.
Happy Thanksgiving.
Customer care.
As the lounge is owned by GTAA this is not an Air Canada issue.
As a gesture of goodwill here is a 5% code not to be used during peak travel vouchers.
And further here is a $10 voucher for the family meal you missed.
As a reminder to all customers we don't recommend eating raisin bran prior to entering our lounges.
Happy Thanksgiving.
Customer care.
Oct 14, 2019, 1:58 pm
#18
Original Poster
Join Date: Jan 2009
Location: YEG
Programs: Aeroplan AC-SE
Posts: 35
Lol. That last comment made my day! I finally got out. Now waiting to be rebooked. I mostly feel so bad for my family. They are literally doing the dinner tonight because of me and now I won't even be there.
Oct 14, 2019, 2:11 pm
#19
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
Oct 14, 2019, 2:59 pm
#23
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Oct 14, 2019, 5:59 pm
#27
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Oct 14, 2019, 6:41 pm
#28
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Oct 14, 2019, 8:20 pm
#29
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,195
I hope the CBC story highlights the irony here:
Sept 2019 an Irish lady was forced to soil herself in her seat during a 90 minute tarmac delay. She was offered 600 CAD in vouchers that went up to 900AD IIRC.
Oct 2019 AC starts giving an extra 90 extra minutes of unwanted lav time.
Let us know what you get for compensation. Or should I say, what's left after you pay for the damaged lock and rescue service.
//GTAA has a knack for trapping passengers. Lounges above the terminal without stairs to use when elevators break, and now a cafe steps away from the gates that trap people in.
Sept 2019 an Irish lady was forced to soil herself in her seat during a 90 minute tarmac delay. She was offered 600 CAD in vouchers that went up to 900AD IIRC.
Oct 2019 AC starts giving an extra 90 extra minutes of unwanted lav time.
Let us know what you get for compensation. Or should I say, what's left after you pay for the damaged lock and rescue service.
//GTAA has a knack for trapping passengers. Lounges above the terminal without stairs to use when elevators break, and now a cafe steps away from the gates that trap people in.
Last edited by expert7700; Oct 14, 2019 at 8:32 pm
Oct 14, 2019, 8:34 pm
#30
Join Date: Jul 2019
Location: YFC
Programs: Air Canada/Aeroplan E50K, Mariott Gold Elite, Hotels.com Gold, Best Western Diamond Select,
Posts: 288
I hope the CBC story highlights the irony here:
Sept 2019 an Irish lady was forced to soil herself in her seat against her will during a 90 minute tarmac delay. She was offered 600 CAD in vouchers that went up to 900AD IIRC.
Oct 2019 AC starts giving an extra 90 extra minutes of unwanted lav time.
.
Sept 2019 an Irish lady was forced to soil herself in her seat against her will during a 90 minute tarmac delay. She was offered 600 CAD in vouchers that went up to 900AD IIRC.
Oct 2019 AC starts giving an extra 90 extra minutes of unwanted lav time.
.