Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Flights not posting to altitude dashboard

Community
Wiki Posts
Search

Flights not posting to altitude dashboard

Thread Tools
 
Search this Thread
 
Old Oct 3, 2017, 7:30 am
  #1  
Original Poster
 
Join Date: Sep 2017
Location: YVR
Programs: AC Black Card, Nexus
Posts: 292
Flights not posting to altitude dashboard

I know that AQD takes a bit of time to post, but I have a flight from 09/30 and a flight from 10/01 that haven't posted yet at all... is this normal? I would've expected the 09/30 flight to have shown up by now. The last flight that shows up on my dashboard is a flight from 09/26.
yosemite1 is offline  
Old Oct 3, 2017, 7:55 am
  #2  
 
Join Date: Apr 2005
Programs: AC Altitude SE100K, HH Diamond
Posts: 254
Believe it or not, it's not uncommon. A flight I took last Wednesday, just posted early this morning. In another thread, poster "alc" provided this insight which I found helpful.

"Yes, it does seems they only update Tuesday to Saturday and on a 4-days from the day your AC flight landed. If it the 4th day is on Sunday or Monday, that get update on Tuesday. I am currently waiting for my flights from last Thursday as well. And like yours, my Tuesday flights got posted Saturday morning."

And yes, I agree, if this is the best IT a commercial airline can offer it's truly a wonder we're not all lost or deceased.
AleEat is offline  
Old Oct 3, 2017, 8:07 am
  #3  
 
Join Date: Oct 2015
Location: YVR TLS
Programs: Air France Flying Blue, Altitude SE-100k, AAdvantage, United Mileage Plus, WS rewards, BonVoy Titan
Posts: 912
does seem a bit longer than normal, did YVR-YYZ-CDG last Wednesday and just noticed the miles posted (AQM) but not the AQD
james dean is offline  
Old Oct 3, 2017, 9:12 am
  #4  
 
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Month end flights usually take longer to post. The flight on Sunday will usually post on Thursday.
Jebby_ca is offline  
Old Oct 3, 2017, 9:25 am
  #5  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
Originally Posted by yosemite1
I know that AQD takes a bit of time to post, but I have a flight from 09/30 and a flight from 10/01 that haven't posted yet at all... is this normal? I would've expected the 09/30 flight to have shown up by now. The last flight that shows up on my dashboard is a flight from 09/26.
For AC metal flights, this is not at all unusual.
Adam Smith is offline  
Old Oct 3, 2017, 9:26 am
  #6  
 
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
My flight from Sept 28 just posted this morning, so yes it takes longer. I generally give it 3 days for AQM, 5-6 days for AQD and 8 days for the Altitude Bonus to show in my Aeroplan account.
YVRtoYYZ is offline  
Old Oct 3, 2017, 9:38 am
  #7  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
Originally Posted by YVRtoYYZ
My flight from Sept 28 just posted this morning, so yes it takes longer. I generally give it 3 days for AQM, 5-6 days for AQD and 8 days for the Altitude Bonus to show in my Aeroplan account.
Altitude bonus Aeroplan miles post on Sundays or in a month-end sweep, after the AQM has posted. This is one of the very few things that's consistent.
Adam Smith is offline  
Old Nov 6, 2017, 1:05 am
  #8  
Original Poster
 
Join Date: Sep 2017
Location: YVR
Programs: AC Black Card, Nexus
Posts: 292
Flight not showing up on dashboard?

I flew LH BLR > FRA, LH FRA > LIS (this was operated by TP) on Nov 4

The LH BLR > FRA is showing up on my dashboard already, but the LH FRA > LIS is not... Is the delay because it was actually operated by TP and it should show up in a few days? Should I be getting a jump start on a mileage request?

Thanks FT
yosemite1 is offline  
Old Nov 6, 2017, 1:35 am
  #9  
 
Join Date: Jan 2005
Location: YOW
Programs: AC SEMM; AA,DL, Hyatt and Starwood. Ex-status:SQ PPS,CSA,Hilton,AA,UA
Posts: 743
I would wait. FF are posted (or at least validated somehow prior to posting...I'm not actually sure what happens behind the scenes) by the operating airline. For Aeroplan, LH is particularly fast -- and AC particularly slow -- at posting. I'm not sure how fast TP is but I would not be surprised it takes a while longer than LH.

It used to be that all AC flights and many other *A would only post on weekly sweeps over the weekend. I don't think that's the case any longer, but I nevertheless wait until 2 weekends after a flight before I even start worrying about it not posting.
montrealer is offline  
Old Nov 6, 2017, 2:45 am
  #10  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
You should definitely wait. I don't even think the Aeroplan site will let you submit a request until 2 weeks after the flight.

My parents did do an LH codeshare operated by TP last year that never did post, but no sense getting worked up about it this early.
Adam Smith is offline  
Old Nov 6, 2017, 3:48 pm
  #11  
Original Poster
 
Join Date: Sep 2017
Location: YVR
Programs: AC Black Card, Nexus
Posts: 292
follow up for what it's worth, the codeshare flight showed up today. Weird that they were on the same day but didn't show up at the same time on the dashboard.
yosemite1 is offline  
Old Nov 6, 2017, 3:55 pm
  #12  
 
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
Its stupid to the point of insanity, but its hardly weird. In fact is is normal.
RangerNS is offline  
Old Nov 6, 2017, 6:25 pm
  #13  
 
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Originally Posted by yosemite1
follow up for what it's worth, the codeshare flight showed up today. Weird that they were on the same day but didn't show up at the same time on the dashboard.
Different carriers post according to different timelines. I've flown AC and UA same day, yet my UA flight usually posts before my AC one does.
Jebby_ca is offline  
Old Nov 19, 2017, 5:42 am
  #14  
Original Poster
 
Join Date: Sep 2017
Location: YVR
Programs: AC Black Card, Nexus
Posts: 292
Having another experience with multiple carriers and flights either posting or not.
Normally LH flights post pretty promptly,

I flew:

LH BCN > FRA
AC FRA > YYZ

My AC flight has posted, but my LH flight hasn't.
I will need this flight to post so I can hit E50k when I take my last flight of the year on Dec 8.

Should I be sending in a mileage request now? or give it a couple extra business days
yosemite1 is offline  
Old Nov 19, 2017, 5:53 am
  #15  
 
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Originally Posted by yosemite1
Having another experience with multiple carriers and flights either posting or not.
Normally LH flights post pretty promptly,

I flew:

LH BCN > FRA
AC FRA > YYZ

My AC flight has posted, but my LH flight hasn't.
I will need this flight to post so I can hit E50k when I take my last flight of the year on Dec 8.

Should I be sending in a mileage request now? or give it a couple extra business days
When did you fly?
YEG_SE4Life is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.