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Old Sep 20, 2016, 5:19 am
  #16  
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Originally Posted by Nitehawk
So I'm on hold with AC Reservations now asking them to book a flight that is not shown on the flight pass tool. The inexperienced agent (I should have HUCA'd but I'm feeling patient) is now asking his lead how to book it. Very simple booking too. YYJ-YVR-YEG on a Western Commuter Pass. So they are booking a different flight and making a change immediately after to the flight I want at no charge.

EDIT: Just wanted to add that the entire call took 30 minutes. Very quick and easy to book a flight from Victoria to Edmonton.
What were the options offered to you online?
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