Adam Smith

Wasn't it the same thing there when we were on our way to EZE last year?

YOWgary

I don't recall, it's possible I was drunk.

expert7700

what constitutes a mixed drink?
coke zero with a lemon? or a dash of soda water? simple syrup?

alternately: say OK, I just wasn't sure how to tip the self service fountain, while putting some cash back in your wallet

RangerNS

So drunk the bartender cut you of softdrinks?

YOWgary

Coke Zero is a hell of a drug.

YULRvR

Virgin Rum & Diet, please.

Thank you.

RangerNS

YUL concierge email bot: "There is no way to fast track a passenger when they are going to the US. "

Well, not with that attitude there isn't.

canadiancow

One time flying something like YHZ-YUL-BOS, we had been downgauged on the first segment from a CRA to DH4, with the same departure time (so later arrival time).

There was a golf cart waiting for a few of us going to BOS. And no other pax ever showed up for it, so I sat there waiting for 5+ minutes.

I'm not convinced the golf cart saved me any time.

But... there's certainly a way to expedite a connection, even if they can't just walk you to the front of pre-clearance.

VoodooYYC

Isn't the whole mantra of that base "Anything is possible, as long as it does not require me to exert any physical or mental effort whatsoever, and in anyway leave you with any impression that we value your loyalty in any way, shape or form"

songsc

This is why I no longer care about airline status, or even fare class sometime. Status/cabin doesn't guarantee anything, it only means there is a chance of you getting something. SE has concierge ACCESS, there is no guarantee on the quality of service or when/if calls/emails will be responded.

YOWgary

Expediting passengers with rapidly-approaching departure times is in fact CORE to the operation model for all airside connections to the US at YUL.

The whole system in that lane functions so poorly that ~90% of the time I make that connection, I clear security and get in line to speak to US CBP; let's say I'm 30th in line, but I won't get up to a CBP agent until another 20-30 people have been pulled up from the back of the line because they're about to miss their connection into the US.

YUL now staffs people specifically for this purpose, and has dedicated lanes set up to allow such passengers to be rushed to the front of the line.

In other words, I would argue there is no airport in Canada better-designed TO allow the priority expediting of any passenger the airline / airport deems suitable.

RangerNS

With a posted 31 minute delay (add your own fudge factor here) the question changes to if YUL remembers how to book rooms.

rankourabu

You can't add/change ff# at olci anymore. So off to the desk in the super exclusive black wall area, pleasantly empty tonight.

Show her my card with my number. Agent does some clicking. She didn't look so sure. It won't add Keeps printing zone 3 and VF where UA*G should be. She is confident it's done. After all she works at the airport. I tell her, no zone 2. Reluctantly calls over a more confident looking guy. He is like what's your Armenian Airways number. I finally clue in... She must have been entering VF as the airline instead as United then VFXXX

canadiancow

Ugh I've had the opposite over the phone too.

I've definitely said "It's United .... Zulu Yankee One Two Three Four Five" and they type in "UZY12345".

expert7700

for me it's usually at a checkin counter:

me: Still not listed on this new boarding pass
​​​​​​
agent: "I DID enter your AC # properly maybe you don't really have status or the card is wrong. SEE, look at my screen!"

me: I do see you picked Air Canada from the dropdown, which is good. Bur in the loyalty # field you then added the prefix AC, which is bad.

agent:
scowls as they look at and hand over the next, correct BP.
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