I work at the airport/for the airline. You're wrong.
Jun 14, 2023, 7:50 pm
#511
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
AC staff at YQM told me that airlines cannot keep luggage for more than 8 hours as I was trying to get my bag thru checked at YQM to BKK. It was separate tickets and in the past they have done so I think she did not know how to do it.
Jun 15, 2023, 6:38 am
#512
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,551
Jun 15, 2023, 8:27 am
#513
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
In the former case, *G gets you in, *S does not. In the latter, anything with X, S, D, E, and R get you in.
One of the many reasons I always try to get a native BP. The other is that I've had a UA BP for an AC flight that said I was UA*S. When I reprinted from AC, it said I was SMR. So it didn't even have the right program's number on it, never mind my actual status.
Jun 15, 2023, 9:14 am
#514
Join Date: Jan 2010
Location: SFO
Programs: *G^2, Bonvoyed, NEXUS
Posts: 3,516
SK is one of the few carriers that print one BP that’s valid on up to 3 flights. I would assume the cafe scanners are not sophisticated enough to read beyond flight #1
Jun 15, 2023, 10:25 am
#515
Join Date: Oct 2006
Location: YQR
Posts: 2,743
I assumed it had to do with this. A relatively minor issue compounded by the lounge agent not being in a position to recognize what the fix was, which was quite simple in the end. My main, and minor, frustration was that the agent was fixated on the scanner and the fact that we are both *Silver and seemingly could not comprehend that the BP showing a J booking (the BP had “J” printed on it) would be sufficient for entry. All in all, not a big deal, but I figured it was worth reporting on a thread dedicated to such discussions.
Jun 15, 2023, 10:41 am
#516
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Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
I assumed it had to do with this. A relatively minor issue compounded by the lounge agent not being in a position to recognize what the fix was, which was quite simple in the end. My main, and minor, frustration was that the agent was fixated on the scanner and the fact that we are both *Silver and seemingly could not comprehend that the BP showing a J booking (the BP had “J” printed on it) would be sufficient for entry. All in all, not a big deal, but I figured it was worth reporting on a thread dedicated to such discussions.
In many lounges, operated by many airlines, across the world, if my OAL BP does not "permit access", the first thing they do is pull up my PNR, print a native BP, and try that one. And I think it's worked every time.
The Cafe (allegedly) can't do that.
Jun 15, 2023, 11:23 am
#517
Join Date: Oct 2006
Location: YQR
Posts: 2,743
Also compounded by the fact that the Cafe (allegedly, told to me by the agent sitting there, so maybe apropos for this thread) does not have a BP printer.
In many lounges, operated by many airlines, across the world, if my OAL BP does not "permit access", the first thing they do is pull up my PNR, print a native BP, and try that one. And I think it's worked every time.
The Cafe (allegedly) can't do that.
In many lounges, operated by many airlines, across the world, if my OAL BP does not "permit access", the first thing they do is pull up my PNR, print a native BP, and try that one. And I think it's worked every time.
The Cafe (allegedly) can't do that.
Jun 16, 2023, 4:14 am
#518
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,196
Cafe printed BPs for me in December inside the cafe at a small service desk/podium along the wall. The cafe checkin agent pointed me that way, but cautioned me that their normal answer was "too busy"
Jun 16, 2023, 8:36 am
#519
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,827
Yup, was going to say the same. The agent before the gate may or may not have a BP printer, but the desk they have inside (which may or may not be staffed, with an agent who may or may not give a **** about your problem) certainly does because I've had them print BPs for me.
Jun 19, 2023, 12:09 pm
#520
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
The baby lounge dragon here in YOW just told a woman with a black Amex, on a Porter flight, that she could not get access because of security reasons; she went on to explain that they can't scan others BPs, and thus there would be no way to know where she was if there was some emergency.
Either she has given the speech before, or it was the best improv I've ever seen.
Maybe they make a game of it, to see who can pull off the most absurd rational. The lounge agent version of Aristocrats?
Either she has given the speech before, or it was the best improv I've ever seen.
Maybe they make a game of it, to see who can pull off the most absurd rational. The lounge agent version of Aristocrats?
Jun 20, 2023, 3:37 am
#521
Join Date: Nov 2022
Location: YKF
Programs: AC 50K, Bonvoy Gold, HH Gold, Hyatt Discoverist
Posts: 118
The baby lounge dragon here in YOW just told a woman with a black Amex, on a Porter flight, that she could not get access because of security reasons; she went on to explain that they can't scan others BPs, and thus there would be no way to know where she was if there was some emergency.
Either she has given the speech before, or it was the best improv I've ever seen.
Maybe they make a game of it, to see who can pull off the most absurd rational. The lounge agent version of Aristocrats?
Either she has given the speech before, or it was the best improv I've ever seen.
Maybe they make a game of it, to see who can pull off the most absurd rational. The lounge agent version of Aristocrats?
Though ppl do need to read their T&C's, even with the co-branded CC, still need to be on an AC or *A operated flight to get in.
Jun 20, 2023, 5:18 am
#522
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
"You aren't allowed here" is an important part of the job; I'm sure someone from corporate can feed them a better script than individuals coming up with some tale of "security concerns".
Last edited by RangerNS; Jun 20, 2023 at 5:50 am Reason: s/gate/lounge/
Oct 25, 2023, 9:28 am
#523
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,731
Well, that's a new one; I'm sitting at the bar in a deserted YUL Int'l, and as it's 11 AM, and I'm working, and I'm travelling alone, I'm not quite ready to start drinking yet. So, I asked the bartender for a diet coke.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.
Oct 25, 2023, 10:08 am
#524
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
Well, that's a new one; I'm sitting at the bar in a deserted YUL Int'l, and as it's 11 AM, and I'm working, and I'm travelling alone, I'm not quite ready to start drinking yet. So, I asked the bartender for a diet coke.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.
Oct 25, 2023, 5:27 pm
#525
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
Well, that's a new one; I'm sitting at the bar in a deserted YUL Int'l, and as it's 11 AM, and I'm working, and I'm travelling alone, I'm not quite ready to start drinking yet. So, I asked the bartender for a diet coke.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.
...and he refused.
"No, sir, I'm sorry, the bar sodas are reserved for mixed drinks only, you'll have to go and get one from the self-service fountain over there."
Certainly not a big deal, but I'm tempted to ask for a virgin jack and coke next, and see if that unlocks it.