2002 Status Changes Starting
Jan 15, 2002 | 11:15 am
#17
Original Member
Join Date: May 1998
Location: New York - DL Gold, AA Gold, AC Prestige, VS Silver
Posts: 811
My 2002 qualifying miles went up by 1000 miles yesterday (from 500 to 1500) - did anyone else get 1000 more Q points added to their account ?. the 2002 qualifying segments is still 1 (the only flight I've taken this year is YYZ-LGA).
Jan 15, 2002 | 1:02 pm
#18
Join Date: Mar 2001
Location: NJ, USA
Posts: 423
Same thing happened to me, but it's the second time! I'm up 2K Q's, but they didn't count as segments. The Jan 13 statements are not online yet so I couldn't check it that way. On the phone, when I ask for a list of transactions, when it gets to that transaction it transfers me to an agent. One time I waited to get an agent and she had no idea what it was. She said something about trips to the US but she didn't really know and I couldn't figure it out. Now I'm afraid to call and ask because I don't want them to "fix" it!!!
Jan 15, 2002 | 1:20 pm
#19
Original Poster
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz Presidents Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,271
One time I waited to get an agent and she had no idea what it was. She said something about trips to the US but she didn't really know and I couldn't figure it out. Now I'm afraid to call and ask because I don't want them to "fix" it!!![/B][/QUOTE]
I think AC's computers display some coded message beside the point posting so an agent can usually say what type of transaction it is but not necc. which partner. Also, I was told they cannot look at an actual statement like we can on-line. Talk about stone age technology.
I think AC's computers display some coded message beside the point posting so an agent can usually say what type of transaction it is but not necc. which partner. Also, I was told they cannot look at an actual statement like we can on-line. Talk about stone age technology.
Jan 15, 2002 | 10:37 pm
#22
Join Date: Oct 2000
Location: Vancouver, Canada (YVR)
Posts: 756
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">2002 Status Changes Starting</font>
Jan 16, 2002 | 7:33 am
#23
Join Date: Mar 2001
Location: NJ, USA
Posts: 423
They've updated the status on the phone and on-line, but it doesn't seem like they'll treat you that way.
I'm trying to take advantage of an award sale- 40K instead of 60K to Europe. It's available only to P's and E's (and I would asssume SE's). My wife, mother and brother all were basic last year and are "now" either P or E according to the AC website. When I called they wouldn't allow me to get the deal, and when I attempted on-line booking (which happened to work very nicely!) it quoted 60K
The sad thing is that I was P last year and I'm "now" E, but I just cleared out my account last week on a ticket for another relative , just before the deal was available (Jan 14th)! So it's available to me, but I don't have the miles.
I'm trying to take advantage of an award sale- 40K instead of 60K to Europe. It's available only to P's and E's (and I would asssume SE's). My wife, mother and brother all were basic last year and are "now" either P or E according to the AC website. When I called they wouldn't allow me to get the deal, and when I attempted on-line booking (which happened to work very nicely!) it quoted 60K
The sad thing is that I was P last year and I'm "now" E, but I just cleared out my account last week on a ticket for another relative , just before the deal was available (Jan 14th)! So it's available to me, but I don't have the miles.