Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,271
One time I waited to get an agent and she had no idea what it was. She said something about trips to the US but she didn't really know and I couldn't figure it out. Now I'm afraid to call and ask because I don't want them to "fix" it!!![/B][/QUOTE]
I think AC's computers display some coded message beside the point posting so an agent can usually say what type of transaction it is but not necc. which partner. Also, I was told they cannot look at an actual statement like we can on-line. Talk about stone age technology.