arf04

Of course it's not canceled due to loads.

Why AC doesn't have a system beyond 'we made an assessment' about whether to contact passengers is a mystery. So what if the change was only a half hour delay? Other airlines manage to send a text or an email automatically in case of delays or cancellations.

The fact that a person has a tight schedule is immaterial. Maybe that's the only way it would work for them and a delay means not going at all. No point in going as far as the airport then is there?

The apologists are out in full force on this one, that's for sure.

Souvlaki

Hun, I ain't no apologist, especially since the latest AE fee bumps have pushed me over the edge. I'm switching to BA.

However, when someone posts something as unreasonable as OP in this case, I'm going to shoot it down. Ridiculous complaints such as this dilute the strength of complaints about real problems.

hearna

+1

hearna

So... you have had no experience with AC's monkey...rm... IT departement have you.... Sure would be great, but as I said, if things are that tight, you should simply go the day before. That is the modern age of transportation we live in, and you have to accept it, or take the alternative. YYZ-YUL is only a 6 hour drive...

djjaguar64

We always get one or 2 with such an issue(sarcasm), Hernia is no different.

global happy traveller

so funny, i just cannot stop laughing.

acysb87

I travel plenty of segments per year. I can count on one hand the flights missed this year due to mechanical.It was one flight and I was protected to another airline.On another very long delay,AC put me at a hotel,with meals and another hotel at Toronto when arrival was past midnight.
I ,too, have been on flights with 4 pax to position a/c and crew.

InTheAirGuy

Personally, I would like to hear two things from the OP:

-- how did the meltdown go at the E-Desk go when it happened?
-- did he/she make the meeting?
-- did he/she have enough coffee before actually sending the post?
-- what was actually going through your mind when you wrote it?

Sorry, that's four. But I find it a fascinating post. I've freaked out in the past about travel meltdowns, but there must be something behind this.

lcohen999

Welcome back Andrew

have not seen you in a while

m.y

AC does have a system where you can sign up for text or email alert for your flight. They work pretty well when I used it.

YEG USER

+1 I was going to suggest adding you subscribe to your flights using AC's various apps for smart phones. Often I've known about delays before the gate agents.

omkhar

So I should have used my <sarcasm> </sarcasm>. Allow me to correct:

<sarcasm> As I have the luxury of a few hours of buffer between my arrival and my meeting I intend on raising hell at the AC*E desk. </sarcasm>

As for some of the other "insightful" queries:

I did subscribe, wasn't alerted, that was part of the problem. Second part was neither was my TA

Didn't, see above

Yes, per my OP I had a couple of hours. In fact I even volunteered my seat on the 7am flight as it was beyond capacity (more below).

Clearly not as I didn't use my <sarcasm>

Was trying to be funny in the last line (honest). Was also trying to determine why the normal AC notification services (text/email) had neither been invoked on an individual, nor a TA basis.

Ya, thanks - see above and the original post where I mentioned it had NOT compromised my ability to make my meeting since I DID allow a buffer.

Yes I was, even volunteered my seat as AC400 was over capacity

Incorrect AY - there were actually around 10 or so volunteers which I saw, perhaps more.

tilhas

Ditto

tracon

The more a person sleeps the more capable they are of making sound decisions. The op woke up at 3:30 and we saw what happened! Can you imagine if AC woke him up at 2:30.

P.S. Does the schedule change department work overnight hours?