AC480 on 11/17/2011 Cancelled w/o notice?
Nov 17, 2011, 1:33 am
#1
Original Poster
Join Date: Jan 2007
Location: Home - YYZ
Programs: AC*E, HHonors Gold, SPG Gold, Hertz Presidents Circle
Posts: 778
AC480 on 11/17/2011 Cancelled w/o notice?
I'm on AC480 this am, and when I woke at 3:30am Toronto time, my BlackBerry Travel application notified me that it had been cancelled. No notice was provided by AC. I checked AC.com and confirmed the flight is cancelled.
When I called my corp TA (AmEx) they were able to confirm the flight was cancelled, but strangely they had received no notice from AC either, but upon calling AC it was because the flight had gone mechanical.
As I have the luxury of a few hours of buffer between my arrival and my meeting I intend on raising hell at the AC*E desk.
When I called my corp TA (AmEx) they were able to confirm the flight was cancelled, but strangely they had received no notice from AC either, but upon calling AC it was because the flight had gone mechanical.
As I have the luxury of a few hours of buffer between my arrival and my meeting I intend on raising hell at the AC*E desk.
Nov 17, 2011, 5:18 am
#2
Join Date: Apr 2011
Location: YEG
Posts: 3,717
*imagine*
Aircraft went mechanical last night or they found out over night during maintenance etc, and canceled the flight as they did not have another on hand...
What do you think you are going to accomplish by raising hell?
If you need this call that your flight is canceled, AC does offer this service one of 2 ways, buy the on my way ''concierge'' service, or fly a ton like us SE's do, and a concierge will take care of you
Aircraft went mechanical last night or they found out over night during maintenance etc, and canceled the flight as they did not have another on hand...
What do you think you are going to accomplish by raising hell?
If you need this call that your flight is canceled, AC does offer this service one of 2 ways, buy the on my way ''concierge'' service, or fly a ton like us SE's do, and a concierge will take care of you
As an E,you know there are occasions where there can be delays and or cancellations/mechanicals.
Nov 17, 2011, 6:55 am
#6
Join Date: Apr 2011
Location: YEG
Posts: 3,717
If it is very important and you absolutly cannot be late, you take a flight the evening before to be sure you will be there. Thats basic FT 101!
Nov 17, 2011, 7:07 am
#7
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Presumably they protected you on AC400 thereby delaying your arrival by 30 minutes.
Nov 17, 2011, 7:13 am
#8
Join Date: Dec 2010
Location: MAN
Programs: BA Silver
Posts: 1,205
AC should definitely change policies. When flights are delayed or cancelled they should phone passengers in the middle of the night to make sure they know right away. Otherwise, the passenger could sleep through the *whole night* without this very helpful knowledge. And then what? Is the passenger supposed to check the flight status before heading to the airport? Who does that?
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Nov 17, 2011, 7:45 am
#9
Suspended
Join Date: Aug 2011
Programs: Aeroplan *E, Marriott Elite Silver
Posts: 146
Damn you, I spitted my coffee reading this .
. AC should definitely change policies. When flights are delayed or cancelled they should phone passengers in the middle of the night to make sure they know right away. Otherwise, the passenger could sleep through the *whole night* without this very helpful knowledge. And then what? Is the passenger supposed to check the flight status before heading to the airport? Who does that?
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Nov 17, 2011, 8:05 am
#10
Join Date: Apr 2011
Location: YEG
Posts: 3,717
AC should definitely change policies. When flights are delayed or cancelled they should phone passengers in the middle of the night to make sure they know right away. Otherwise, the passenger could sleep through the *whole night* without this very helpful knowledge. And then what? Is the passenger supposed to check the flight status before heading to the airport? Who does that?
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Raise hell, indeed. And let us know what happens. We're on tenterhooks over here.
Nov 17, 2011, 8:25 am
#11
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
Flight was cancelled very late last night due to mechanical on the aircraft so it wasn't wise to call passengers in the middle of the night and looks like all were accommodated on the 0700 flight.
Nov 17, 2011, 9:41 am
#14
Join Date: Apr 2011
Location: YEG
Posts: 3,717
Nothing but lie/rumor that has been spread around.
I most recently flown on a DH300 from YUL-YOW with 2 people on board, 5 if you include the flight crew...
Aircraft need to be moved from one airport to the next, and although I am sure AC is not always up front in their ways, these sorts of cancellations as you say would not happen.
As AY said, Im not sure too many people would like to receive a call at 1 am when they need to be up in a few hours to make the flight. And a 30 min delay is hardly of any consequence.
Nov 17, 2011, 10:08 am
#15
Join Date: Mar 2001
Location: Toronto, ON
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