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Old Nov 16, 2015, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Apr 4, 2016, 4:22 am
  #451  
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Originally Posted by Cheetah_SA
The 15:10 arrival gives you way more leeway than you should ever need in almost any circumstances. Flights on this route tend to be pretty punctual.

Can't say for sure about the through-checking of luggage - but it does seem very unlikely.
Thank you ^
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Old Apr 8, 2016, 6:11 pm
  #452  
 
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Hey guys,

We a considering a flight on SAA from Kruger landing JNB at 5.30pm. Our Etihad flight departs 7.25pm - giving us a 115min connection from domestic to international. We will likely have a checked bag.

Is this enough time to transfer to our Etihad flight after landing domestic? We are anxious that given SAA domestic delays we may be in trouble.

Anyone have any advice if this is... well, advisable...?
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Old Apr 9, 2016, 2:39 am
  #453  
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Originally Posted by gorgeoustresses
Hey guys,

We a considering a flight on SAA from Kruger landing JNB at 5.30pm. Our Etihad flight departs 7.25pm - giving us a 115min connection from domestic to international. We will likely have a checked bag.

Is this enough time to transfer to our Etihad flight after landing domestic? We are anxious that given SAA domestic delays we may be in trouble.

Anyone have any advice if this is... well, advisable...?
How painful would it be for you to miss the Etihad flight? That kind of connection is certainly do-able, but that's right in the evening rush-hour at emigration/security, and it wouldn't need too much of a delay with your inbound flight to make that very tight indeed. If an early inbound isn't feasible (would cut off too much of your day) then you *probably should* be okay, but go into it with eyes open.

My 2c - I would take an earlier inbound.
Stewie Mac is offline  
Old Apr 10, 2016, 4:51 am
  #454  
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We are landing in JNB at 1230pm on a Saturday afternoon what time would be safe to book a separate domestic flight to CPT. How busy would passport control be at that time?

My options are 1345, 1415, 1425, 1600,

The 1415 and 1600 are on SA so in case of a delay on the inbound (HM) what are the chances they would put us on the later flight?
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Old Apr 11, 2016, 4:55 am
  #455  
 
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Originally Posted by Stewie Mac
How painful would it be for you to miss the Etihad flight? That kind of connection is certainly do-able, but that's right in the evening rush-hour at emigration/security, and it wouldn't need too much of a delay with your inbound flight to make that very tight indeed. If an early inbound isn't feasible (would cut off too much of your day) then you *probably should* be okay, but go into it with eyes open.

My 2c - I would take an earlier inbound.
Thank you so much Stewie Mac! Really appreciate the advice!
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Old Apr 11, 2016, 12:18 pm
  #456  
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Originally Posted by onlysuites
We are landing in JNB at 1230pm on a Saturday afternoon what time would be safe to book a separate domestic flight to CPT. How busy would passport control be at that time?

My options are 1345, 1415, 1425, 1600,

The 1415 and 1600 are on SA so in case of a delay on the inbound (HM) what are the chances they would put us on the later flight?
Anyone?
onlysuites is offline  
Old Apr 12, 2016, 12:46 am
  #457  
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Originally Posted by onlysuites
We are landing in JNB at 1230pm on a Saturday afternoon what time would be safe to book a separate domestic flight to CPT. How busy would passport control be at that time?

My options are 1345, 1415, 1425, 1600,

The 1415 and 1600 are on SA so in case of a delay on the inbound (HM) what are the chances they would put us on the later flight?
Outside the morning 'rush hour' immigration is definitely quieter, but there are fewer agents... I've had one of my longest waits arriving at 13h or so.

Having said that, it really depends on your appetite for risk and your ability to self-insure... JNB-CPT flights are frequent and relatively cheap, and even without any formal SAA policy on rebooking (one time I mis-connected onto SAA they made me pay) almost all of their fares are semi-flexible, changeable for a smallish fee (typically ZAR275, around 12 quid), and they show the rules very clearly on their website when you book.

For me, I'd go for the 1415.
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Old Apr 12, 2016, 3:06 am
  #458  
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Originally Posted by Stewie Mac
Outside the morning 'rush hour' immigration is definitely quieter, but there are fewer agents... I've had one of my longest waits arriving at 13h or so.

Having said that, it really depends on your appetite for risk and your ability to self-insure... JNB-CPT flights are frequent and relatively cheap, and even without any formal SAA policy on rebooking (one time I mis-connected onto SAA they made me pay) almost all of their fares are semi-flexible, changeable for a smallish fee (typically ZAR275, around 12 quid), and they show the rules very clearly on their website when you book.

For me, I'd go for the 1415.
Cheers. ^
onlysuites is offline  
Old Apr 18, 2016, 12:42 pm
  #459  
 
Join Date: Jul 2007
Location: Phoenix, Arizona
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Question OR Tambo Duty Free Shops

Checked on the Internet and can't seem to find an answer - Do any of the Duty Free Shops sell Amarula?

I arrived on BA055 from Heathrow @ 7:05am and depart SA Airlink at 11:45am to Maun (same day).

Do you think I would have time to buy a bottle of Amarula and carry it ON the SAA flight. Or would it have to go in my checked luggage? If that's the case I would forego buying it.

Know of any options to purchase said bottle in Maun grocery stores?

Not the end of the World if the above is not possible

Thanks for any replies and I am very excited as this is my first trip to Botswana!!
Maraluvr is offline  
Old Apr 18, 2016, 12:56 pm
  #460  
 
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Yes you can buy Amarula airside at JNB at all of the duty free shops. There is no additional screening between the shops and the gate. No idea if you can buy it in Maun though.
Steve_ZA is offline  
Old Apr 19, 2016, 5:18 am
  #461  
 
Join Date: Jul 2015
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You would be able to buy it in Maun, but at probably 2 times the price. Alcohol is pretty expensive in Botswana compared to South Africa.

Enjoy Botswana, it is a great country!
WeekendWarr1or is offline  
Old Apr 19, 2016, 8:50 am
  #462  
 
Join Date: Jul 2007
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Thank you Steve and Weekend.....Will purchase at Tambo. Should be an interesting adventure as it's a "camping" trip
Maraluvr is offline  
Old May 11, 2016, 7:39 pm
  #463  
 
Join Date: Oct 2013
Location: New Jersey
Programs: UA Gold
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I have an upcoming DAR-JNB-WDH with 65 minutes to transfer in the later afternoon. From the experience of others, is this doable? Everything is on SA so there's no problems with bags being tagged through, just more of a concern of getting my fiance and I onto the plane.
dantorsiello is offline  
Old May 12, 2016, 1:30 am
  #464  
 
Join Date: Jul 2009
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Originally Posted by dantorsiello
I have an upcoming DAR-JNB-WDH with 65 minutes to transfer in the later afternoon. From the experience of others, is this doable? Everything is on SA so there's no problems with bags being tagged through, just more of a concern of getting my fiance and I onto the plane.
The official MCT for INT-INT connections is 60 minutes and I think that is perfectly fine as long as your inbound is on time you should be OK. If you are on a single tickect then your connection should be protected anyway.
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Old May 12, 2016, 7:23 am
  #465  
 
Join Date: Oct 2013
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Originally Posted by Steve_ZA
The official MCT for INT-INT connections is 60 minutes and I think that is perfectly fine as long as your inbound is on time you should be OK. If you are on a single tickect then your connection should be protected anyway.
Thanks for the reassurance. Everything is on an UA award so I can rebook if I misconnect. Just glad I was able to plead my case and switch from an overnight layover to same day to WDH.
dantorsiello is offline  


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