IT failure at T2 Dublin
Sep 18, 2022, 10:53 am
#31
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
A bit of additional info. We happened to arrive on aer lingus from sfo on 9/10 around 1 pm. Everything seemed normal until we crossed over to the parking garage for our rental car and saw the huge mob outside. The curb was packed with people. The interesting bit is that it wasnt just aer lingus. Several stores were cash only because their internet was down so no electronic transactions. The story going around was that it was railroad work of some sort that cut it.
Sep 18, 2022, 11:16 am
#32
Join Date: Jun 2006
Posts: 5,971
Sunday 18th September 2022
We are aware that some customers are having issues managing their bookings and checking in online, our teams are working to resolve this.
Check in at airports remains available for all customers and there is no impact to our flight schedule. If you are preparing for travel tomorrow, please try again later. If you require assistance managing your booking, our customer service teams across our call centre, live chatand Twitter are available to help.
We apologise for any inconvenience caused.
https://www.aerlingus.com/support/fl...n-information/
Sep 18, 2022, 1:31 pm
#33
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 974
Sunday 18th September 2022
We are aware that some customers are having issues managing their bookings and checking in online, our teams are working to resolve this.
Check in at airports remains available for all customers and there is no impact to our flight schedule. If you are preparing for travel tomorrow, please try again later. If you require assistance managing your booking, our customer service teams across our call centre, live chatand Twitter are available to help.
We apologise for any inconvenience caused.
https://www.aerlingus.com/support/fl...n-information/
Sep 19, 2022, 2:14 am
#35
Join Date: Jun 2006
Posts: 5,971
Its still down and functions not working for quite a few . Very slow and when clicking on "My trips" data loading then an error . So they still have a way to go before we can call it normal . Its really annoying they need to get it resolved.
Oct 14, 2022, 12:19 am
#42
Original Poster
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 2,018
More details
https://www.theregister.com/2022/10/...yl_aer_lingus/
EI has to run on IBM zSeries as thats the 21st century incarnation of the IBM 360, you can't run this on AWS/Azure/Google etc, so few if any options out there.
https://www.theregister.com/2022/10/...yl_aer_lingus/
EI has to run on IBM zSeries as thats the 21st century incarnation of the IBM 360, you can't run this on AWS/Azure/Google etc, so few if any options out there.