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Missing Miles - what else to do?

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Old Sep 8, 2018, 5:42 pm
  #46  
 
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
All my UA flights have appeared, including those sold on EI codeshare, those sold by EI as UA codes and those sold by UA themselves
ROKNA is offline  
Old Sep 8, 2018, 9:43 pm
  #47  
 
Join Date: Mar 2007
Programs: AA EXP
Posts: 68
Here's a fun one: missed my flight booked in business (P fare code), went to the ticket desk and was charged 150EUR for missed flight fee and rebooked in K despite plenty of J seat availability on the next flight. The seat assignment was in coach --- got through preclearance, saw a supervisor who restored my seat assignment to a business seat, but only the K tier points posted

Hopefully this gets fixed with submitting the form, but concierge desk wasn't helpful and said to just use the form and keep fingers crossed...
lizthegrey is offline  
Old Sep 10, 2018, 5:57 am
  #48  
 
Join Date: Aug 2017
Programs: Aerclub, United
Posts: 18
Originally Posted by ROKNA
All my UA flights have appeared, including those sold on EI codeshare, those sold by EI as UA codes and those sold by UA themselves
That is interesting news - i have a Jan 17 UA business fare Dub-EWR return that i assumed was long lost - maybe it will turn up after all. My other half received avios a while back for 1 BA round trip from mid 2017, but another from the same period is still missing. Mind you, she is also missing a complete EI DUB-LHR return from June this year and a US return from July too - despite missing flights form and numerous email conversations.

And it seems that tier credits /avios (for me anyway) seem to take about 5-6 days to get added - i received last Monday's outbound leg on Sunday, but still waiting for the Friday night return leg to appear. And the Avios always appear a day after the tier credits.
mx5ire is offline  
Old Sep 10, 2018, 9:14 am
  #49  
 
Join Date: Aug 2017
Programs: Aerclub, United
Posts: 18
Originally Posted by mx5ire
That is interesting news - i have a Jan 17 UA business fare Dub-EWR return that i assumed was long lost - maybe it will turn up after all. .
Well that will teach me - i just noticed that those United ones from Jan 17 have just appeared on my account today ! Good things come to those that wait etc etc
mx5ire is offline  
Old Sep 10, 2018, 1:19 pm
  #50  
 
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 934
My one UA flight I was waiting for posted but it seems like a lot less Avios than I should have gotten.

Just going to take what I got and move on. Don't have any receipts for a flight from over a year ago!
alserire is online now  
Old Sep 11, 2018, 8:55 am
  #51  
 
Join Date: Aug 2017
Programs: Aerclub, United
Posts: 18
Originally Posted by alserire
My one UA flight I was waiting for posted but it seems like a lot less Avios than I should have gotten.

Just going to take what I got and move on. Don't have any receipts for a flight from over a year ago!
I agree with this - my points were about a third of a typical Aer Lingus business return - both in and out of Newark. I am guessing that some of this is down to the lack of AerClub status bonus with the United flight, but given that it cost significantly more than the amount that my company normally pay for an AerLingus return flight, i am kind of surprised.
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mx5ire is offline  
Old Sep 11, 2018, 9:53 am
  #52  
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Check the table on this EI page for UA booking classes.. my flights that have credited so far have been in line with this, within a mile or two anyway.

Basically only First and Business earn 100% of the mileage, while economy earns 50% or 75%, depending on booking class.

It's based on distance flown, not amount spent.
JAXBA is offline  
Old Sep 11, 2018, 1:22 pm
  #53  
 
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 934
Originally Posted by JAXBA
Check the table on this EI page for UA booking classes.. my flights that have credited so far have been in line with this, within a mile or two anyway.

Basically only First and Business earn 100% of the mileage, while economy earns 50% or 75%, depending on booking class.

It's based on distance flown, not amount spent.
Ah yes. Missed that in the small print. Makes more sense now alright.
alserire is online now  


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