New product to be launched ''Aer Space'' UK and European routes.
May 5, 2019, 6:18 am
#61
Join Date: Jul 2016
Location: DUB
Programs: BA Gold; AA LTG MM
Posts: 103
I have a booking I made in January to Toulouse for the November mid-term break where I paid for row 1 seats. Yesterday, I received a new confirmation email from Aer Lingus moving us back to row 3. No explanation, no apology, just an exact copy of the original confirmation, but with different seat numbers.
(As an aside, if I try a new dummy booking for the same dates, AerSpace isn't offered and you can still select row 1, so there seem to be some IT problems implementing this. Annoyingly, it's also cheaper than the price I paid in January.)
(As an aside, if I try a new dummy booking for the same dates, AerSpace isn't offered and you can still select row 1, so there seem to be some IT problems implementing this. Annoyingly, it's also cheaper than the price I paid in January.)
May 5, 2019, 9:26 am
#62
Original Poster
Join Date: Jun 2006
Posts: 5,901
I have a booking I made in January to Toulouse for the November mid-term break where I paid for row 1 seats. Yesterday, I received a new confirmation email from Aer Lingus moving us back to row 3. No explanation, no apology, just an exact copy of the original confirmation, but with different seat numbers.
(As an aside, if I try a new dummy booking for the same dates, AerSpace isn't offered and you can still select row 1, so there seem to be some IT problems implementing this. Annoyingly, it's also cheaper than the price I paid in January.)
(As an aside, if I try a new dummy booking for the same dates, AerSpace isn't offered and you can still select row 1, so there seem to be some IT problems implementing this. Annoyingly, it's also cheaper than the price I paid in January.)
May 5, 2019, 10:00 am
#63
Join Date: Jul 2016
Location: DUB
Programs: BA Gold; AA LTG MM
Posts: 103
May 10, 2019, 11:35 am
#65
Join Date: Apr 2015
Location: Dublin
Programs: Aer Lingus Aerclub Concierge, UA*S, Marriott Bonvoy Ambassador Elite
Posts: 41
Just received this, so clearly aimed at US connecting passengers.
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
May 10, 2019, 12:57 pm
#66
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Just received this, so clearly aimed at US connecting passengers.
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
Last edited by Dambus; May 10, 2019 at 1:53 pm
May 10, 2019, 1:44 pm
#67
Join Date: Nov 2017
Posts: 688
Just received this, so clearly aimed at US connecting passengers.
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
“Business Class guests connecting to Europe will be provided with an AerSpace seat, subject to availability, free of charge. Where AerSpace is granted as an upgrade by virtue of a Business Class booking, Tier Credits are awarded based on the original booking fare class.”
Jul 4, 2019, 5:33 am
#68
Join Date: Mar 2016
Programs: AerClub - Concierge, Hertz - President's Circle
Posts: 81
Major Advantage Fare T&C change
I have just realised that with the introduction of Aer Space they have quietly (sneakily) removed the best aspect of the original advantage fare, namely the means to change the date/time of travel to any other flight between the same locations, free of charge (European flights).
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
Jul 4, 2019, 5:56 am
#69
Join Date: Nov 2017
Posts: 688
I have just realised that with the introduction of Aer Space they have quietly (sneakily) removed the best aspect of the original advantage fare, namely the means to change the date/time of travel to any other flight between the same locations, free of charge (European flights).
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
Jul 4, 2019, 2:30 pm
#70
Original Poster
Join Date: Jun 2006
Posts: 5,901
I have just realised that with the introduction of Aer Space they have quietly (sneakily) removed the best aspect of the original advantage fare, namely the means to change the date/time of travel to any other flight between the same locations, free of charge (European flights).
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
Now you have to pay the fare difference (with no change fee) but this completely removes the “flexibility” aspect of the ticket. So it’s now basically as useful as a Ryanair flex fare.
The advantage fare used to be great when travelling on business if your plans changed and you needed to come back a day early, as it didn’t cost anything to switch your flight.
I’ve just been caught out with this for a flight I needed to change for the weekend, they want €500 to change now!
Did anyone else realise this?
This actually has been the case for a few months now and indeed it was brought in with no notice. It was great as you said be able to buy one ticket knowing that it could be changed free of charge with no extra fee even if the fare had gone up. Sadly though from what I heard
people especially a certain group were abusing this and were buying Advantage at lower rates for a certain date with no intention of flying on it then changing it. Aer Lingus were loosing a lot of revenue as you can imagine so basically people abusing it has ruined it for the rest of us.
Jul 4, 2019, 3:39 pm
#71
Join Date: Nov 2017
Posts: 688
This actually has been the case for a few months now and indeed it was brought in with no notice. It was great as you said be able to buy one ticket knowing that it could be changed free of charge with no extra fee even if the fare had gone up. Sadly though from what I heard
people especially a certain group were abusing this and were buying Advantage at lower rates for a certain date with no intention of flying on it then changing it. Aer Lingus were loosing a lot of revenue as you can imagine so basically people abusing it has ruined it for the rest of us.
people especially a certain group were abusing this and were buying Advantage at lower rates for a certain date with no intention of flying on it then changing it. Aer Lingus were loosing a lot of revenue as you can imagine so basically people abusing it has ruined it for the rest of us.
Aug 29, 2019, 9:18 am
#72
Join Date: Nov 2005
Location: London, UK
Programs: Marriott Platinum, BA
Posts: 293
Sunday 01 September is launch day for AerSpace.
As it happens I'm booked onto a DUB-LHR AerSpace seat on Sunday morning, onboard catering wise, I guessing this means 1 drink + 1 food item from the BIA menu?
As it happens I'm booked onto a DUB-LHR AerSpace seat on Sunday morning, onboard catering wise, I guessing this means 1 drink + 1 food item from the BIA menu?
Sep 1, 2019, 5:57 am
#73
Join Date: Nov 2005
Location: London, UK
Programs: Marriott Platinum, BA
Posts: 293
Flew AerSpace this morning, pretty incredible it took four years to roll a product as basic as this out, not a bad economy plus product but not to sure I’d pay much of a premium over normal economy for it.
