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FlyerTalk Forums > Miles&Points Airlines and Mileage Programs Aegean Airlines | Miles+Bonus

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Award ticket search now shows Star Alliance flights

Award ticket search now shows Star Alliance flights

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Nov 19, 2018, 7:50 pm

#136

realgoose

Join Date: Oct 2003

Location: Tampa

Programs: A3

Posts: 109

Quote:

Originally Posted by pewpew

If the flight is available but the online system doesn't show it, they waive the fee provided you ask them to do it and you call while supervisors are in the office.

This seems like a good tip. When are supervisors in the office? Are the core hours 10-18 EET for example? Does the caller need to ask to escalate to a supervisor or does the call center person do so automatically?

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Nov 21, 2018, 10:39 am

#137

MixalisK.

Join Date: Jan 2017

Posts: 154

Deleted.

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