News for 2018
Feb 2, 2018, 1:44 am
#46
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
In light of the importance of the announcement, a large number of posts discussing A3's move to charging for advance seat reservations have been broken out into a dedicated thread.
A3 begins charging for advance seat reservations - limited discount for A3*G
Please continue to contribute there. Thanks.
/mod
A3 begins charging for advance seat reservations - limited discount for A3*G
Please continue to contribute there. Thanks.
/mod
Feb 2, 2018, 11:04 am
#47
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
Is this new?
Anybody been able to find the number?
Dedicated call center line To enjoy priority and high quality assistance, you may call the dedicated Gold members’ line, 24 hours a day, seven days a week. A qualified call center representative, will be at your disposal to assist you with your enquiries. Login to your account and you will have access to the phone number listed under the ‘’My Gold Benefits!” section.
Feb 2, 2018, 11:23 am
#48
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Yes. On your Miles&Bonus account page (the one that shows how many miles you have) it's listed in the 'My Gold Benefits' box.
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
Feb 3, 2018, 4:20 am
#49
Join Date: Feb 2015
Location: Netherlands
Programs: A3*G
Posts: 132
Yes. On your Miles&Bonus account page (the one that shows how many miles you have) it's listed in the 'My Gold Benefits' box.
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
Feb 3, 2018, 4:37 am
#50
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Feb 3, 2018, 12:02 pm
#51
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
Yes. On your Miles&Bonus account page (the one that shows how many miles you have) it's listed in the 'My Gold Benefits' box.
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
This was the one good thing that was announced recently! I did notice that on the general 'contact us' page, the telephone numbers no longer have operating hours. Does this mean that all offices are now taking calls 24/7?
Wait for the moment you are caught in an ATC strike, or other major disruption in ATH. It will take a VERY long time to get through to the callcenter, if you are able to at all. Having a number that offers priority would be extremely useful in such cases.
Feb 3, 2018, 2:37 pm
#52
Join Date: Jun 2006
Posts: 5,900
From what I gather all agents are cross skilled to deal with normal and Gold line calls. If there were 5 calls holding for example and 2 Golds the Golds would drop through first. Agent skill settings can be adjusted depending on demand.
Feb 5, 2018, 5:25 am
#53
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,701
I called the Gold line this morning, to apply two upgrades coupons to two segment of a 4 segment itineray.
Waiting time: less than 10 seconds after going through the menu (English or Greek) and the warning.
Competent agent and business done in less than 5 minutes (1 segment upgraded, 1 waitlisted).
Waiting time: less than 10 seconds after going through the menu (English or Greek) and the warning.
Competent agent and business done in less than 5 minutes (1 segment upgraded, 1 waitlisted).
Feb 13, 2018, 11:27 am
#54
Join Date: May 2003
Location: TLL
Programs: OZ Diamond, BA Gold, Bonvoy Ambassador, HH Gold
Posts: 4,412
Lots of Greek press reports last few days stating Aegean will soon be announcing the purchase of either 50 Boeing 737Max or A320s.
English summary here:
Aegean Air Prepares $5.5 Billion Jet Deal; Rules Out Long Haul Flights in Immediate Future - The Pappas Post
English summary here:
Aegean Air Prepares $5.5 Billion Jet Deal; Rules Out Long Haul Flights in Immediate Future - The Pappas Post
Feb 13, 2018, 11:54 am
#55
Join Date: Feb 2015
Location: Paris
Programs: Miles&Bonus *G
Posts: 318
Lots of Greek press reports last few days stating Aegean will soon be announcing the purchase of either 50 Boeing 737Max or A320s.
English summary here:
Aegean Air Prepares $5.5 Billion Jet Deal; Rules Out Long Haul Flights in Immediate Future - The Pappas Post
English summary here:
Aegean Air Prepares $5.5 Billion Jet Deal; Rules Out Long Haul Flights in Immediate Future - The Pappas Post
Imagine long-haul on A3
Not sure if it would scale as we would want it to (or if it will ever happen), but one can hope...
Feb 14, 2018, 4:52 am
#56
Join Date: Jun 2006
Posts: 5,900
"There has been speculation that Aegean could begin the popular New York to Athens route which numerous airlines already run, particularly in the high traffic summer months. But Gerogiannis confirmed that there are no immediate prospect of Aegean entering the long-haul market on routes once served by Olympic, though that’s something that may be considered going into next decade."
Imagine long-haul on A3 Not sure if it would scale as we would want it to (or if it will ever happen), but one can hope...
Imagine long-haul on A3
Not sure if it would scale as we would want it to (or if it will ever happen), but one can hope...