Mar 9, 2015, 6:33 am
Last edit by: Gnopps
*** MOD NOTE: Please do not remove ***
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
Criteria
- You must be travelling on A3 or OA metal - codeshares are not included.
- The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
- Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
- All flights on the ticket must be on A3 or OA metal.
- There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
- One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
- Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.
Procedure
- Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
- If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
- You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
- If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
- in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.
- If you wish to upgrade one segment of a multi-segment trip (e.g. XXX-ATH-YYY) and there is availability on the leg you wish to upgrade, you may still have to be waitlisted due to married segment issues. The process of clearing the waitlist is somewhat confusing and may result in frustration due to the availability seeming to disappear but in reality, this may mean that the segments have been "unmarried" and the availability has been allocated to your reservation. See post 2272 and the update in post 2294 for more details.
Benefits
- No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
- This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
- Because the ticket books as a redemption, the free car hire is not included.
Mileage/segment earning
- You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
- The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.
Expiry
- The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
- It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
- On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.
BEWARE
- Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot. Update 18/08/2021: this appears to no longer be the case, as an upgraded ticket was changed and the underlying Economy fare was used for the upgraded segments. The coupon was "removed" from the old dates and "reapplied" to the new dates.
- Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
- If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
- Crediting upgraded segments to another program will likely fail, as it will be reported as I-class. It may be possible to retro-claim the miles.
Seat upgrade coupons
Apr 10, 2015, 1:30 pm
#421
Join Date: Apr 2011
Location: MRS, LYS, ARN
Programs: A3 Gold, AB Gold
Posts: 48
I flew my 4 upgraded segments and waited for ten days. Nothing posted.
I followed the advice here and spoke to Aegean in Athens.
I gave the new ticket numbers (I class) and within 3 days the miles had posted.
Service onboard in Business was all you could wish for. Miles credited after a nudge.
I followed the advice here and spoke to Aegean in Athens.
I gave the new ticket numbers (I class) and within 3 days the miles had posted.
Service onboard in Business was all you could wish for. Miles credited after a nudge.
Last edited by NWIFlyer; Apr 13, 2015 at 2:05 am Reason: Remove off-topic section
Apr 16, 2015, 9:47 am
#422
Join Date: Jul 2005
Location: 39000ft
Posts: 957
I am not sure if it's mentioned before, but is it possible to upgrade an A3-flight with a ticket booked as an LH-codeshare flight?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
Apr 16, 2015, 9:52 am
#423
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
I am not sure if it's mentioned before, but is it possible to upgrade an A3-flight with a ticket booked as an LH-codeshare flight?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
Apr 16, 2015, 10:27 am
#425
Join Date: Nov 2012
Location: TXL
Posts: 218
I am not sure if it's mentioned before, but is it possible to upgrade an A3-flight with a ticket booked as an LH-codeshare flight?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
To be precise, i am going to book BRU-FRA-ATH LH-marketed (but the FRA-ATH is operated by A3). Will it be possible to upgrade to business for the FRA-ATH sector?
Apr 17, 2015, 8:47 am
#426
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
Forget the I class during easter holidays. A3 focuses on revenu with Y class during this period (only one raw in C) on my last flights with them this month.
Apr 18, 2015, 3:24 am
#427
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
There was I-class space for my flight out of MUC a few days before easter. I was unlucky to have booked on LH ticket stock; else I would have upgraded as well.
Maybe very last minute there would have been a problem, but a few weeks out..plenty of availability.
@jerry_greece: I had the same issue - booked through LH, with 220-xx ticket number. Aegean may not re-issue that ticket, which is required for an upgrade.
Maybe very last minute there would have been a problem, but a few weeks out..plenty of availability.
@jerry_greece: I had the same issue - booked through LH, with 220-xx ticket number. Aegean may not re-issue that ticket, which is required for an upgrade.
Apr 18, 2015, 8:42 am
#428
Join Date: Feb 2014
Location: OTP
Programs: AF/KL platinum, Turkish gold, QR gold
Posts: 1,572
Plenty of I class available the days straight after Easter on routes to CDG, Italian airports, BUD, MUC and PRG to name a few when I checked for some ticket options 2 weeks ago. Had no problems at all getting my upgrade. Just to London and some airports like OTP, DUS or FRA I had problems finding availability.
Apr 18, 2015, 11:28 am
#430
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
Plenty of I class available the days straight after Easter on routes to CDG, Italian airports, BUD, MUC and PRG to name a few when I checked for some ticket options 2 weeks ago. Had no problems at all getting my upgrade. Just to London and some airports like OTP, DUS or FRA I had problems finding availability.
Apr 18, 2015, 12:28 pm
#431
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Forget the I class during easter holidays. A3 focuses on revenu with Y class during this period (only one raw in C) on my last flights with them this month.
Apr 18, 2015, 5:04 pm
#432
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
Apr 18, 2015, 9:14 pm
#433
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Very funny! What I meant was simply that in this thread you did not mention anything about your itin/flights (see my quote of you previous post), thus the fellow FTer and the rest of us couldn't have known that you meant CDG-ATH. Of course, in one of the other ~10 different threads that you posted in you did mention that, but not everybody reads everything...
Apr 19, 2015, 9:23 am
#434
Join Date: Jan 2015
Location: ZRH
Programs: A3 Gold (*A), AF Gold (ST), HH Diamond, IHG Diamond, Marriott Gold
Posts: 33
I was flying ZRH-ATH-ZRH the week before and again in the middle of the Orthodox Easter week, managed to upgrade the return leg on both of them. Only two/three other passengers in business class, both times rows 1-3 were reserved for this cabin and flights were as quiet as usual (maybe one baby was crying back in coach on the one during Easter but nothing alarming 
)
)
Last edited by ben434; Apr 19, 2015 at 9:54 am Reason: Was off-topic (I mixed threads...)
Apr 21, 2015, 4:51 am
#435
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
Happy camper here. Flew the 4 legs on Aegean with a wonderful holiday in Crete and a nice 2 days in Athens. Upgraded 2 of the legs. The normal flights were credited the day after. The upgraded flights (on the 14th and 15th) were credited as per the original class on the 20th after calling by phone on the 18th. Now the final leg has credited on the day after the flight. Keeping Aegean Gold has introduced the two of us to the delights of Greece, its people and the food. We will be back. 