Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
New Program Details for M&B
#1081
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,742
If you "fly a fair bit in a short period of time" then you are increasing your chances of retaining/attaining faster.
#1082
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
No, it doesn't. Everyone gets 12 months from a status upgrade to retain status or to climb to a higher level. And the more you fly, the easier it is to retain/attain. Aegean doesn't care how fast or how slow you do your flying - everyone gets the same 12 month period, from the last status upgrade/retention date, to do a set amount of flying.
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
Even if it's confirmed I don't think it'll work for me because Flex Y fare incurs a change fee for 45 EUR? I usually want full flexibility when flying A3/OA.
Sorry about dumb questions but I am rather new to A3 (ex-BD and then M&M SEN escapee) and finding the whole thing quite confusing to be honest.
#1083
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
But doesn't that mean if you want to climb up to Gold from zero in <12 months you need 36,000 in that period and even 8+ A3/OA sectors if you had 4+ sectors when qualifying for Silver, but you could also spend your first 12 months working towards a Silver, and once you qualify, you can spend another 12 months earning the extra 24,000 to climb up to Gold (i.e. i.e. 24 months to earn 36,000)?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
That gap may close in the future as A3 gets closer to its desired balance - we don't know.
Are they guaranteed instant upgrade at the time of booking though, not redemption space required or standby basis?
Even if it's confirmed I don't think it'll work for me because Flex Y fare incurs a change fee for 45 EUR? I usually want full flexibility when flying A3/OA.
Even if it's confirmed I don't think it'll work for me because Flex Y fare incurs a change fee for 45 EUR? I usually want full flexibility when flying A3/OA.
This thread will help: http://www.flyertalk.com/forum/aegea...e-coupons.html
On the flexibility point, it depends what your definition is. All A3 tickets are changeable for a small fee (plus fare difference). You'd have to make a lot of changes before you came anywhere near the cost of a fully flex ticket.
#1084
Join Date: May 2012
Location: GVA
Posts: 188
But doesn't that mean if you want to climb up to Gold from zero in <12 months you need 36,000 in that period and even 8+ A3/OA sectors if you had 4+ sectors when qualifying for Silver, but you could also spend your first 12 months working towards a Silver, and once you qualify, you can spend another 12 months earning the extra 24,000 to climb up to Gold (i.e. i.e. 24 months to earn 36,000)?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
#1085
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I'm also embarrassingly bad at making redemptions
#1086
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
It's not unknown for there to be redemption space close in on many A3 flights, so it probably is worth a check on the occasions where your plans are likely to be a bit more concrete than others.
#1087
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,374
You must be able to find some friends or family to upgrade. Send your kids/parents/significant other on a holiday to Greece and upgrade them as a nice surprise!
Even if it's confirmed I don't think it'll work for me because Flex Y fare incurs a change fee for 45 EUR?
But doesn't that mean if you want to climb up to Gold from zero in <12 months you need 36,000 in that period and even 8+ A3/OA sectors if you had 4+ sectors when qualifying for Silver, but you could also spend your first 12 months working towards a Silver, and once you qualify, you can spend another 12 months earning the extra 24,000 to climb up to Gold (i.e. i.e. 24 months to earn 36,000)?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
The balance seems to be tilted against those who end up going through miles quickly somehow, especially considering the ridiculously low re-qualification threshold?
Last edited by Knobbgb; Jul 14, 2016 at 10:16 am
#1088
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I'm really not sure what you're saying the problem is. From nothing to Gold in two years requires 36,000 miles and 6 sectors in two years. From nothing to Gold in ONE year requires 36,000 miles and 6 sectors in ONE year. The only thing slightly less favourable than some airlines is that you can't "double requalify" i.e. if you earn double the amount required for retention, some let you then requalify for two years all at once. With the amount of full-fare flying you seem to do, I really don't think you'll have any problem either way.
I wouldn't have minded it if they at least let me count the A3 and OA sectors for 12 months. I don't live in Europe and if the timing was wrong, those sector requirements may have prevented me from qualifying for Gold after the Silver reset even though I have had far more than 4 since I joined in May this year.
The 'excess' sectors don't seem to carry over from qualifying for Silver like 'excess' tier miles? Luckily I'll be back in Greece later this month but it could have been a silly situation where I have had more A3/OA sectors in the first 3 months of my membership than many Gold had in their current 12 months' membership but because I've 'lost' them when I became Silver, I can't qualify for Gold despite having enough miles or something like that. It would have been highly annoying.
I only finally got to use them at the end of their life and found the process very painful (well I ended up talking to "D" man), then went to M&M, was a SEN for a while but got a bit annoyed with devaluation and a broken seat incident that was handled badly by LX, but started flying OA and because of that, A3 is pretty much about the only choice of crediting OA flights, hence A3 now).
Last edited by LTN Phobia; Jul 15, 2016 at 6:27 am
#1089
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
I suppose I'm mainly grizzly about all the A3 and OA sectors having "gone" when I became Silver and have to start again.
I wouldn't have minded it if they at least let me count the A3 and OA sectors for 12 months. I don't live in Europe and if the timing was wrong, those sector requirements may have prevented me from qualifying for Gold after the Silver reset even though I have had far more than 4 since I joined in May this year.
The 'excess' sectors don't seem to carry over from qualifying for Silver like 'excess' tier miles? Luckily I'll be back in Greece later this month but it could have been a silly situation where I have had more A3/OA sectors in the first 3 months of my membership than many Gold had in their current 12 months' membership but because I've 'lost' them when I became Silver, I can't qualify for Gold despite having enough miles or something like that. It would have been highly annoying.
I wouldn't have minded it if they at least let me count the A3 and OA sectors for 12 months. I don't live in Europe and if the timing was wrong, those sector requirements may have prevented me from qualifying for Gold after the Silver reset even though I have had far more than 4 since I joined in May this year.
The 'excess' sectors don't seem to carry over from qualifying for Silver like 'excess' tier miles? Luckily I'll be back in Greece later this month but it could have been a silly situation where I have had more A3/OA sectors in the first 3 months of my membership than many Gold had in their current 12 months' membership but because I've 'lost' them when I became Silver, I can't qualify for Gold despite having enough miles or something like that. It would have been highly annoying.
Excess miles do carry, of course, so there's a bit of a disconnect there. I suspect your flying pattern is not particularly typical of most M+B members, and to a certain extent you've fallen through the cracks here.
It also shows that everything is geared around restricting the numbers qualifying for Gold the first time by the relative difficulty, but the reward is once you get there.
#1090
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I suspect your flying pattern is not particularly typical of most M+B members, and to a certain extent you've fallen through the cracks here.
It also shows that everything is geared around restricting the numbers qualifying for Gold the first time by the relative difficulty, but the reward is once you get there.
By the way thank you for all your help! It's clarified lots of things I was very confused about.
Do ask on BA forum or by PM if you need any info about BA GUFs - I go through a lot of those every year
#1091
Join Date: May 2006
Posts: 244
Good Day,
I have read the summary thread but I am unsure about two things:
-Let's say I need 1000 more miles to reach the silver tier, but my flight credits 5000. Will the whole 5000 miles be consumed when reset to 0 counting to gold, or wil the remaining 4000 miles be applied to gold membership, too?
-If it's not the case following scenario: I fly FRA-ADD-JNB on ET. FRA-ADD is enough to reach silver, and ADD-JNB will count towards gold. I assume it takes a few day to update my status to silver, and it will happen after the ADD-JNB flight is flown. Would the ADD-JNB still count for gold, as my account would still be technically "BLUE" at the time I have flown the flight, although I have already earned wnough miles with the FRA-ADD to be "legally" "SILVER"?
Hope this makes sense...
I have read the summary thread but I am unsure about two things:
-Let's say I need 1000 more miles to reach the silver tier, but my flight credits 5000. Will the whole 5000 miles be consumed when reset to 0 counting to gold, or wil the remaining 4000 miles be applied to gold membership, too?
-If it's not the case following scenario: I fly FRA-ADD-JNB on ET. FRA-ADD is enough to reach silver, and ADD-JNB will count towards gold. I assume it takes a few day to update my status to silver, and it will happen after the ADD-JNB flight is flown. Would the ADD-JNB still count for gold, as my account would still be technically "BLUE" at the time I have flown the flight, although I have already earned wnough miles with the FRA-ADD to be "legally" "SILVER"?
Hope this makes sense...
#1092
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
Good Day,
I have read the summary thread but I am unsure about two things:
-Let's say I need 1000 more miles to reach the silver tier, but my flight credits 5000. Will the whole 5000 miles be consumed when reset to 0 counting to gold, or wil the remaining 4000 miles be applied to gold membership, too?
-If it's not the case following scenario: I fly FRA-ADD-JNB on ET. FRA-ADD is enough to reach silver, and ADD-JNB will count towards gold. I assume it takes a few day to update my status to silver, and it will happen after the ADD-JNB flight is flown. Would the ADD-JNB still count for gold, as my account would still be technically "BLUE" at the time I have flown the flight, although I have already earned wnough miles with the FRA-ADD to be "legally" "SILVER"?
Hope this makes sense...
I have read the summary thread but I am unsure about two things:
-Let's say I need 1000 more miles to reach the silver tier, but my flight credits 5000. Will the whole 5000 miles be consumed when reset to 0 counting to gold, or wil the remaining 4000 miles be applied to gold membership, too?
-If it's not the case following scenario: I fly FRA-ADD-JNB on ET. FRA-ADD is enough to reach silver, and ADD-JNB will count towards gold. I assume it takes a few day to update my status to silver, and it will happen after the ADD-JNB flight is flown. Would the ADD-JNB still count for gold, as my account would still be technically "BLUE" at the time I have flown the flight, although I have already earned wnough miles with the FRA-ADD to be "legally" "SILVER"?
Hope this makes sense...