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Old Oct 20, 2014, 8:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/

Please note that A3 is a Star Alliance (*A) member airline, OA is not.

If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.

Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD

Miles
Miles are classified into two categories, tier miles and award miles.

Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.

Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.

Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.

SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.

Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.

NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.

GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.


Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).

SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.

GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.

On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.

Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).

Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.

Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.

Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
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Old Jun 26, 2016, 12:52 am
  #1066  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by sokolov
For all those who were moved from the old M&B to the new M&B:

Did anyone of you take a flight on Nov 24, 2015, and did it count for the old year or the new year?

I'm trying to establish if Nov 24, 2016, will be in the NEW membership year or the old year. I think it is the new one: My account says I have until Nov 23 to collect my miles. And on Nov 24, 2015, my account shows my membership renewal. But I don't fully trust that. One reason: All my coupons have an expiry date of Nov 24.
If it states that you need to collect xx miles / xx segments until Nov. 23, the case is simply clear... Thats the end of your membership year and possibiliy to renew your status.
Air Rarotonga is offline  
Old Jun 26, 2016, 11:24 am
  #1067  
 
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Originally Posted by Air Rarotonga
If it states that you need to collect xx miles / xx segments until Nov. 23, the case is simply clear... Thats the end of your membership year and possibiliy to renew your status.
So why is the coupon expiry different? And why are poeple in This forum regularly referring to Nov 24? Shouldn't "old" members who have requalified normally all have the same date?

Last edited by sokolov; Jun 26, 2016 at 6:46 pm
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Old Jun 27, 2016, 9:20 am
  #1068  
 
Join Date: Jul 2015
Location: United Kingdom
Programs: A3 *G; Honors Gold; Marriott Bonvoy Gold Elite; IHG Diamond;
Posts: 136
If I qualify to retain *G next year (or 2nd year), will it allow to continue renewal for the 3rd year?
simcity4000 is offline  
Old Jun 27, 2016, 9:50 am
  #1069  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Originally Posted by simcity4000
If I qualify to retain *G next year (or 2nd year), will it allow to continue renewal for the 3rd year?
I (and many many more) have been *G since A3 joined *A a few years ago having been Gold in M&B since its days of independence: no problem staying gold for a third year. Therefore, what exactly is your question?

Last edited by KLouis; Jun 27, 2016 at 9:58 am
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Old Jun 27, 2016, 10:49 am
  #1070  
 
Join Date: Jul 2015
Location: United Kingdom
Programs: A3 *G; Honors Gold; Marriott Bonvoy Gold Elite; IHG Diamond;
Posts: 136
Originally Posted by KLouis
I (and many many more) have been *G since A3 joined *A a few years ago having been Gold in M&B since its days of independence: no problem staying gold for a third year. Therefore, what exactly is your question?
For the 1st year gold, I have already qualified for the 2nd year gold. During 1st year gold, is the program valid to members qualifying 3rd year gold?
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Old Jun 27, 2016, 10:54 am
  #1071  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
I see: you mean if during a year, after having already accumulated the necessary miles for renewal, whether you get a further year if you accumulate a second set of the necessary miles and/or A3 flights... The answer is simply NO!
KLouis is offline  
Old Jun 27, 2016, 11:07 am
  #1072  
 
Join Date: Jul 2015
Location: United Kingdom
Programs: A3 *G; Honors Gold; Marriott Bonvoy Gold Elite; IHG Diamond;
Posts: 136
Originally Posted by KLouis
I see: you mean if during a year, after having already accumulated the necessary miles for renewal, whether you get a further year if you accumulate a second set of the necessary miles and/or A3 flights... The answer is simply NO!
Bad luck.
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Old Jun 28, 2016, 12:17 am
  #1073  
Community Director
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
Originally Posted by simcity4000
If I qualify to retain *G next year (or 2nd year), will it allow to continue renewal for the 3rd year?
Originally Posted by KLouis
I see: you mean if during a year, after having already accumulated the necessary miles for renewal, whether you get a further year if you accumulate a second set of the necessary miles and/or A3 flights... The answer is simply NO!
As this is a reasonably oft-asked question, I have added a note to the wiki to make the answer clear.

/mod
NWIFlyer is offline  
Old Jul 12, 2016, 10:47 pm
  #1074  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I am a bit confused about tier qualification. I went from zero to Silver in a couple of month since I joined M&B, and 2 weeks after that about to exceed 24,000 in total since the start of the membership with > 4 sectors on A3/OA.

Do I get Gold at 24,000 in total in <12 months as I have more than 4 A3/OA sectors?

M&B page is showing I still need to get nearly 24,000 to qualify for Gold?

So in other words, can you go from zero to Gold with 24,000 + 4 sectors in < 12 months or do you need 36,000 (12,000 for Silver, then another 24,000) in 12 months?

I thought it was 24,000 inc 4 or more A3/OA, but based on what my M&B page is showing, I am confused!

Last edited by LTN Phobia; Jul 12, 2016 at 10:52 pm
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Old Jul 12, 2016, 11:09 pm
  #1075  
Community Director
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
No, once you reach a level everything resets - your miles (although the excess from your last flight will carry over towards Gold qualification), your flights and your year start/end.

You are now on the Silver to Gold curve. Details of qualification requirements should be in the wiki.

Whilst you're in this phase, one thing you should do is redeem your upgrade vouchers - the Silver ones will also disappear when you reach Gold.
NWIFlyer is offline  
Old Jul 12, 2016, 11:38 pm
  #1076  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Ah, OK, thanks, so it is designed in such a way that it effectively disadvantages people who end up flying a fair bit in a short period of time in some ways. Not that Silver is of any benefit anyway.

I don't think I got any upgrade voucher. There is certainly no reference to it.

Last edited by LTN Phobia; Jul 12, 2016 at 11:45 pm
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Old Jul 12, 2016, 11:52 pm
  #1077  
Community Director
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
Originally Posted by LTN Phobia
I don't think I got any upgrade voucher. There is certainly no reference to it.
These are electronic - if you log into your account, the account page has a link to 'My Coupons' at the bottom. You should see 2 x upgrade vouchers plus 4 x Lounge vouchers.
NWIFlyer is offline  
Old Jul 13, 2016, 1:18 am
  #1078  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Originally Posted by NWIFlyer
These are electronic - if you log into your account, the account page has a link to 'My Coupons' at the bottom. You should see 2 x upgrade vouchers plus 4 x Lounge vouchers.
Thanks. I would not be able to use them at all though.

I only book J on A3/OA unless the aircraft doesn't have J and also most airports I've been frequenting don't even have a lounge.
LTN Phobia is offline  
Old Jul 13, 2016, 1:43 am
  #1079  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,374
Originally Posted by LTN Phobia
Thanks. I would not be able to use them at all though.

I only book J on A3/OA unless the aircraft doesn't have J and also most airports I've been frequenting don't even have a lounge.
Well, book economy on one of the flights where you were going to book J and at least save some money. Also, remember that the upgrade vouchers can be used to upgrade somebody else, not just you.
Knobbgb is offline  
Old Jul 13, 2016, 3:19 am
  #1080  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
Originally Posted by LTN Phobia
Thanks. I would not be able to use them at all though.
Don't let them go to waste though. Many members on this board fly Aegean often in Economy, and I am sure any of them would be very happy to exchange your coupons for something (eg though the Coupon Connection sub-forum)
Xandrios is offline  


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