Bootz

Just recently switched to A3 after being SK *G for many years. However flying both SK and LX the last two days neither of these *A partners could enter my A3 frequent flyer number using the printed out card from the A3 website. The system denied it.

I've tried both the online checkin and having agents trying it in Zurich.

Anyone have similar experiences and know what to do? I've contacted A3 by email but still haven't received any reply.

Thanks!

clifford79

I haven't been able to enter it at the LX online checkin (most recently tried mid-February), but it was successfully entered from the printed out card twice by the agents at the baggage drop desk at ZRH.

PVDtoDEL

Oh, yes that's normal.

It is completely expected to have to tell the agent that Aegean is A3.
That's a given.
I usually have to do it on every trip I take.
Expecting an agent to know that Aegean is A3 is asking more than their job description

However, once A3 is inputed properly into the reservation, the miles get invariably credited on the carriers which I listed.

enelym1978

Does anyone still have problems booking or checking-in on other *A airlines using A3 M&B number?

I see here and there that a lot of airlines or check-in desks that don't even know A3 was part of *A. But since it's been a while now that they joined, I figured all their systems have been updated accordingly?

Any recent stories to share?

KLouis

I recently flew Bmi, LH and Turkish. The first two allowed me to input my M&B number, TK didn't. Miles from TK, though, showed up after 3 days (), LH-miles after about 10 days while I'm still waiting for the Bmi ones to register. Go figure...

NYBanker

Checked in with AC at LGA last week.

Me: Let me give you my Aegean number for miles credit.
Air Canada Ticket Agent: What's Aegean?
Me: A Greek airline.
TA: Oh, we give miles on AC, UA, us, co, lh and a few others.
Me: Aegean is one of the few others.
TA: Sir, I've never heard of them.
Me: Let me give you my number and let's see if it takes. [I read the number from my Blackberry.]
TA: [Unnatural pause.]
Me: The IATA code is A3.
TA: Thanks. Lets see if it takes.
TA: Wow. It even thinks you're an elite.

I took my boarding pass and was on my way.

Similar challenges checking in for a CA flight (departing PEK), but I attribute that first to language, though I suspect if that ticket agent understood me, he would have also disputed their *A participation.

I will have the A3 gold card after one more *A flight and will start actually carrying the card for easy lounge access.

I kind of look forward to the funny reactions to trying to get my points credited to A3 now.

Air Rarotonga

Anybody encoutering problems with mileage credit at check-in with A3 Miles&Bonus should just take a United Airlines Ticket Pouch with him/her and show them, that A3 is a Star Alliance member and partner of UAL :-)

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By the way, on the UAL internet site, its even possible to add the A3 FQTV number to your booking!

demue

My A3 membership number was rejected by TKs system as 'invalid'. Not sure if it meant the newly created A3 member data hadn't yet been replicated to other *A partners or what the issue was. TK were surprised too.

Will now do retro mileage claims and hope it doesn't take several months. A few weeks will be fine though.

Thanks ...

intuition

I had a similar experience just a few days ago. The very strange thing is that web check in lists Aegean A3 as one of the accepted FF programs, and the check in also accepts the number. But it is not printed on the boarding pass, and the TK check in operators at the airport could not add the A3 number either.

Jacksong

Hi all, wondering if anyone else had experienced the below.

I'm a newly qualified a3 *g so my card hasn't arrived yet. On a flight MAN-BRU this morning the brussels airlines checkin system flatly refused to accept my m&B ff number saying that it was "not accepted on this carrier". The flight was booked throug bmi by my office and the bmi system had no problems taking the number. The nice lady at the lounge let me in based on my account printout but i now forsee immense fun and games to get the mileage credited.

Anyone else experienced similar ?

Jake

PVDtoDEL

Yes. This happened to me once. The error went away a couple days later...

Flight credited, no problem.

enoughtoo

show my A3 blue card (*S) at the counter
none of them can deal with this card, but once I told them the code of Aegean is A3, the process is smooth and all my boarding passes have A3*S printed.

Now I am waiting for my gold card. I turned to Gold 9th Jan, based in Europe.
Let's see how long it will take for Greeks

wyvern

I have had to give the A3 code to NZ, SQ and OS recently.

I guess maybe *A needs to organise member carriers to better brief their staff on newer members of the alliance. Alternatively, how about prefixing the numbers on all the cards with the two-character airline code, since it appears to need to be typed in along with the membership number.

clifford79

I have experienced this numerous times, most recently in December when flying LX as a UA codeshare. I was not able to enter my A3 number at OLCI, neither at the counter for the LX flights. The problem was not that I or the airport staff did not know the "A3" code. For UA legs operated by UA on the same ticket, A3*G appeared on the boarding passes. The miles from the LX flights credited automatically which I found strange.

YuropFlyer

Entering my A3 number always worked. Sometimes (alright, MOST times) I had to tell them A3, to do so, but then it mostly worked. Only a few (apparently rather "smart") agents couldn't do so, then I simply did retrocredit, which always worked.

Lounge access, on the other hand, is much more difficult. I hit A3 *G early this month, had couple flights, with the lounge ladies in ZRH letting me in twice, and the dragons in FRA+MUC with their typical german friendliness (or better said, the contrary off) simply telling me to get lost.. had to grab my FTL card to at least be able to access the C lounges there, as apparently in Germany it's "No Real card, no access" - no matter if you've a statement which clearly shows that you should have access. At least I'm hitting SEN now too, hopefully that card arrives quicker..