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Please report your Star Alliance award redemption experiences

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Old Mar 2, 2016, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160€ taxes one way [of these YR=98€] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47€
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) €580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09€
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200€
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - €49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44€
HKG-ICN (Y) (OZ) - €25.54
SIN-CPH (Y) (SQ) - 103,31€
SIN-LHR-CPH (Y) (SQ,SK) - 103,31€
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) €231.74 + €20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08 €
SIN-CDG (Y) SQ - 41,45€
SIN-FRA-CDG (Y) LH - 252,39€
SIN-IST (J) SQ - 41,53€
SIN-IST (J) TK - 176,89€
YUL-ZRH (J) - 360,72€
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92€ (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54€ online
GRU-ZHR-LCY (J) LX- 30£ online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197€ online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - €43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (€46.5) online
BKK-PVG (J) TG - 64.67€ online
LAX-ARN-HEL (J) SK - €12.50 online
CPH-LIS (Y) TP - (€36,70) online
LAX-HND-LHR (F) NH - (€151) online (flight in Apr2020)
HKG-TPE (J) BR (€53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60€ online
EZE-GRU (J) TK 61.60€ online
VIE-BKK-TPE-SFO (J) BR - 240.00€ (YQ) + 60.99€ (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82€ (YQ) + 15.97€ (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23€ online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

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Old Jun 9, 2018, 7:16 am
  #1576  
 
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
Originally Posted by irishguy28
For the past 3 or 4 days now, http://e-ticket.aegeanair.com has been down, meaning that it is impossible to book (or, as I am trying to do, research) reward tickets online. Has nobody else (even Aegean) noticed???
https://en.aegeanair.com/milesandbon...t/spend-miles/ works for me and when I use the search tool.
unusualtravelblog is offline  
Old Jun 9, 2018, 7:32 am
  #1577  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Originally Posted by unusualtravelblog
https://en.aegeanair.com/milesandbon...t/spend-miles/ works for me and when I use the search tool.
Yes, that page works fine. I can set up the search just fine - but when you are transferred over to the highlighted site where the search is performed, that's when it's failed. Meaning that you can't actually get any search results.
irishguy28 is offline  
Old Jun 9, 2018, 7:33 am
  #1578  
 
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
Originally Posted by irishguy28
Yes, that page works fine. I can set up the search just fine - but when you are transferred over to the highlighted site where the search is performed, that's when it's failed. Meaning that you can't actually get any search results.
Yes, when I use the search tool I get the results and I can proceed booking.
unusualtravelblog is offline  
Old Jun 9, 2018, 9:27 am
  #1579  
 
Join Date: May 2008
Location: ARN
Posts: 3,471
Originally Posted by irishguy28
Yes, that page works fine. I can set up the search just fine - but when you are transferred over to the highlighted site where the search is performed, that's when it's failed. Meaning that you can't actually get any search results.
I had similar problems a couple of weeks ago when I used Chrome. I solved the problem by switching to Firefox.
RedChili is offline  
Old Jun 10, 2018, 8:05 am
  #1580  
 
Join Date: Oct 2005
Location: HKG
Programs: A3 Gold, BA Blue
Posts: 68
Originally Posted by Tokyoite
Yes, subject to award space availability (see below) and the 20 euro change fee. You have to call in.
Best approach would have been to call in once you did your research (research like that I mention below). Maybe next time.

"Sold out", and "No award space" are two different things. SQ is known to fly almost empty cabins instead of flooding it with award redeemers.
Furthermore, award space availability on SQ depends on the aircraft used. SQ rarely (not never) releases business class/first class on 77W (777-ER), A350, A380 operated flights to star alliance members for redemption (like A3).
As you can see on the daily flight roster on a random date, only SQ890, SQ 872 or SQ868 are flown by aircraft besides the blocked models.
Check if you can get award space on either of these three.
By the way, afternoon flights from SIN to HKG are popular with HKG business men getting back home, so there is usually poor award space availability.

[KVS Tool 8.8.9/Diamond - Timetable]

SIN Singapore Changi SG [WSSS]
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
WED 04 Jul 2018 - 10 Jul 2018

Carrier Flight From Depart To Arrive A/C St Frequency | Dur'n | Dep T | Arr T | Meals | Miles Kms | Codeshare
--------- ------ ---- -------- ---- -------- --- -- -------------------------------------------------------------------
SQ 890 SIN 07:30 HKG 11:20 772 0 1234567 03:50 3 1 M 1595 2567
SQ 860 SIN 08:40 HKG 12:40 359 0 1234567 04:00 3 1 M 1595 2567
SQ 856 SIN 09:55 HKG 13:55 388 0 1234567 04:00 3 1 M 1595 2567
SQ 866 SIN 13:05 HKG 17:05 77W 0 1234567 04:00 3 1 M 1595 2567
SQ 872 SIN 15:05 HKG 18:50 333 0 1234567 03:45 3 1 M 1595 2567
SQ 2 SIN 18:30 HKG 22:15 77W 0 1234567 03:45 3 1 M 1595 2567
SQ 868 SIN 19:55 HKG 23:50 772 0 1234567 03:55 3 1 M 1595 2567
Thanks for this! I didn't know SQ blocked redemptions in this way. I'll definitely call next time.
mdonley is offline  
Old Jun 11, 2018, 5:57 am
  #1581  
 
Join Date: Apr 2011
Location: DUS
Programs: BA Gold, A3*G, HH DIA, SPG Plat
Posts: 160
FRA-BKK TG F: 75k + 151,84 EUR

I even found two seats. A steal!
royng likes this.
LennartH is offline  
Old Jun 13, 2018, 4:31 pm
  #1582  
 
Join Date: Apr 2011
Location: DUS
Programs: BA Gold, A3*G, HH DIA, SPG Plat
Posts: 160
Is it correct that there is only this "Award Ticket Confirmation" e-mail but no real e-ticket receipt, at least not automatically send to me? Ticket numbers are there and everything is fine, but with other airlines, I usually get a pdf or something per pax, stating all taxes and fees separately.
LennartH is offline  
Old Jun 13, 2018, 5:09 pm
  #1583  
 
Join Date: Apr 2018
Posts: 4
Site down?

I tried a few times to book an award flight today (PNH - BKK - HKG + HKG - BKK - PNH). After selecting the flights, I always got redirected to the starting page and it showed an error message. I tried on the website and in the app, with the same result.
Does anybody have the same problem?

Update: the problem got solved. The site works again.

Last edited by MrPatrick; Jun 14, 2018 at 1:07 am Reason: Problem solved
MrPatrick is offline  
Old Jun 15, 2018, 10:04 am
  #1584  
 
Join Date: Feb 2014
Location: OTP
Programs: AF/KL platinum, Turkish gold, QR gold
Posts: 1,572
Site worked brilliantly for Surabaya-Singapore-Manila on SQ, (A330 + their relatively new B787-100 fitted with the new regional business class product).

A steal at 21,000 miles + 16.42 EUR.

Interestingly, when checking similar options from Jakarta (CGK) there were no problems even with routings through such faraway airports like PEK on Air China for the same amount of miles (CGK-PEK is 7+ hours alone!).
Romanianflyer is offline  
Old Jun 16, 2018, 6:53 pm
  #1585  
 
Join Date: Jan 2010
Location: SFO, SJC, SEA
Programs: A3 Gold, AA Plat
Posts: 203
Checked UA and saw HKG to CPT via SIN on SQ in Y available. I then checked A3's availability and it was not available, but I saw availability when I searched each segment (HKG to SIN, SIN to CPT) separately. What's the issue here? I tried doing this over the phone, but they didn't see the availability. Do I have to feed each segment separately to them over the phone? Much rather take SQ to CPT in Y rather than CA in J.
arthursiew is offline  
Old Jun 20, 2018, 11:49 am
  #1586  
 
Join Date: Aug 2014
Location: YYC
Posts: 2,074
YUL-LYS-VIE / VIE-GVA-YUL in J; 90000 miles + 197 EUR
YYCCL3 is offline  
Old Jun 20, 2018, 12:47 pm
  #1587  
 
Join Date: Nov 2017
Posts: 167
Originally Posted by Romanianflyer
Site worked brilliantly for Surabaya-Singapore-Manila on SQ, (A330 + their relatively new B787-100 fitted with the new regional business class product).

A steal at 21,000 miles + 16.42 EUR.

Interestingly, when checking similar options from Jakarta (CGK) there were no problems even with routings through such faraway airports like PEK on Air China for the same amount of miles (CGK-PEK is 7+ hours alone!).
Very interesting!
I'm currently looking for something like DPS-HND but with no success so far
LacMajeur is offline  
Old Jun 21, 2018, 4:52 pm
  #1588  
 
Join Date: Nov 2017
Posts: 167
For some reason, the website keeps looping on an error after this step. Could someone try to display the available routings, please?
I don't see how this could be done with only one stop on this day, even on Air Canada.

Thank you!

LacMajeur is offline  
Old Jun 24, 2018, 8:41 pm
  #1589  
 
Join Date: Jan 2003
Posts: 706
Originally Posted by LacMajeur
Very interesting!
I'm currently looking for something like DPS-HND but with no success so far
Redeemded 12.5k miles from CGK to CTS through SIN on SQ. Tax is 13 euro. Amazing value
khkchan is offline  
Old Jul 2, 2018, 9:31 am
  #1590  
 
Join Date: Nov 2017
Posts: 167
Apparently, the 1-stop limit is waived. Didn't know that.

GBobon likes this.
LacMajeur is offline  


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