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Please report your Star Alliance award redemption experiences

Old Mar 2, 16, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160€ taxes one way [of these YR=98€] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47€
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) €580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09€
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200€
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - €49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44€
HKG-ICN (Y) (OZ) - €25.54
SIN-CPH (Y) (SQ) - 103,31€
SIN-LHR-CPH (Y) (SQ,SK) - 103,31€
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) €231.74 + €20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08 €
SIN-CDG (Y) SQ - 41,45€
SIN-FRA-CDG (Y) LH - 252,39€
SIN-IST (J) SQ - 41,53€
SIN-IST (J) TK - 176,89€
YUL-ZRH (J) - 360,72€
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92€ (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54€ online
GRU-ZHR-LCY (J) LX- 30£ online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197€ online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - €43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (€46.5) online
BKK-PVG (J) TG - 64.67€ online
LAX-ARN-HEL (J) SK - €12.50 online
CPH-LIS (Y) TP - (€36,70) online
LAX-HND-LHR (F) NH - (€151) online (flight in Apr2020)
HKG-TPE (J) BR (€53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60€ online
EZE-GRU (J) TK 61.60€ online
VIE-BKK-TPE-SFO (J) BR - 240.00€ (YQ) + 60.99€ (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82€ (YQ) + 15.97€ (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23€ online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

Old Apr 13, 18, 6:28 pm
  #1531  
 
Join Date: Jun 2007
Location: LHR
Programs: VA Gold, QF Gold, Accor Platinum
Posts: 119
I managed to book GRU-PTY-HAV with Copa - has been ticketed by Aegean, but am not able to find the booking on the Copa website or select my seats.
Has anyone else had this problem?
kniesel is offline  
Old Apr 13, 18, 6:53 pm
  #1532  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,364
Can you find your booking on A3's site?
KLouis is offline  
Old Apr 14, 18, 8:07 pm
  #1533  
 
Join Date: Jun 2007
Location: LHR
Programs: VA Gold, QF Gold, Accor Platinum
Posts: 119
Originally Posted by KLouis
Can you find your booking on A3's site?
Yes - can find it together with both the reservation number and the e-ticket number. However when I use it to attempt to login to COPA - it gives me error messages.
kniesel is offline  
Old Apr 14, 18, 11:00 pm
  #1534  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,364
Then I wouldn't worry (much ). Most probably Copa uses a PNR that is different from that of A3. What you could do is call A3 and ask them for Copa's PNR if you want to check their site. When I booked a number of award flights on both Copa and Avianca a few years back, absolutely everything was OK, including getting email messages from Copa for a 5 minutes change of schedule!
KLouis is offline  
Old Apr 15, 18, 1:04 am
  #1535  
 
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,253
Originally Posted by KLouis
Then I wouldn't worry (much ). Most probably Copa uses a PNR that is different from that of A3. What you could do is call A3 and ask them for Copa's PNR if you want to check their site. When I booked a number of award flights on both Copa and Avianca a few years back, absolutely everything was OK, including getting email messages from Copa for a 5 minutes change of schedule!
Indeed. Copa uses Sabre not the Amadeus booking system, so the PNR for the booking will be different to the one that Aegean has. I'd send a message via the webform to (or phone if you want to pay!) A3 customer services requesting the PNR that Copa has for this booking. As it's on their metal you'll need to go through their system to change seats.
headingwest is offline  
Old Apr 15, 18, 11:28 am
  #1536  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,364
Originally Posted by headingwest
...{snip}...(or phone if you want to pay!)...{snip}...
Skype, etc.! Who's paying nowadays?
KLouis is offline  
Old Apr 15, 18, 12:59 pm
  #1537  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by KLouis
Skype, etc.! Who's paying nowadays?
Today people prefer to send messages and use hours of time with that, instead of making a short call and have the matter settled...
Air Rarotonga is offline  
Old Apr 15, 18, 1:01 pm
  #1538  
Carlson Contributor Badge
 
Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Flying Blue Silver, Miles+Bonus Gold, BAEC Blue
Posts: 659
why not to ping them on Facebook? They are very prompt there.
GBobon is offline  
Old Apr 18, 18, 8:56 am
  #1539  
FlyerTalk Evangelist
 
Join Date: Nov 2005
Programs: BA Gold, A3 Gold, FB Gold, Bonvoy Titanium / LTP, Accor Plat
Posts: 12,991
Sorry if this should be obvious, but if you book a return award, can you change the inbound after flying the outbound?

The rules speak vaguely of "the flight" ("up to 30 minutes before flight’s departure time") when changing the ticket, but it's unclear if this is the first flight of the ticket, or any flight you might want to change.

I could just book 2 x one ways, I guess.
typical is offline  
Old Apr 18, 18, 5:12 pm
  #1540  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by typical
Sorry if this should be obvious, but if you book a return award, can you change the inbound after flying the outbound?
Yes, you can!
Air Rarotonga is offline  
Old Apr 22, 18, 6:11 am
  #1541  
 
Join Date: Nov 2016
Location: MUC
Programs: A3*G, HH Gold
Posts: 74
MEX-MUC in LH F in September for 60k+241€
Lower than in the Matrix and no LH YQ
GBobon likes this.

Last edited by Bavariair; Apr 22, 18 at 6:17 am
Bavariair is offline  
Old Apr 22, 18, 9:54 am
  #1542  
 
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,652
Originally Posted by Bavariair
MEX-MUC in LH F in September for 60k+241€
Lower than in the Matrix and no LH YQ
Well done!
Bavariair likes this.
Houminer is offline  
Old Apr 23, 18, 3:57 am
  #1543  
 
Join Date: Mar 2018
Location: Bangkok, Thailand
Programs: A3*G, Accor Plus Platinum, Europcar Privilege Elite
Posts: 4
Award redemption Far East region

Successfully booked October trip BKK-SIN-KIX with Singapore Airlines both leg in new B787-10 in C. Same booking KIX-BKK with Thai Airways (relatively new) A350-900 in C. 84000 miles and €162 for 2 pax.
yauee and GBobon like this.
johanoskog is offline  
Old Apr 23, 18, 7:04 pm
  #1544  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,014
Originally Posted by Bavariair
MEX-MUC in LH F in September for 60k+241€
Lower than in the Matrix and no LH YQ
Wow very nice! Are you sure there is no YQ? The value seems high
Jma12 is offline  
Old Apr 24, 18, 1:33 am
  #1545  
 
Join Date: Feb 2015
Location: Netherlands
Programs: A3*G
Posts: 132
A question about Star Alliance upgrade awards: in the Miles&Bonus terms and conditions it says: "Each Star Alliance Upgrade Award request is for max.4 passengers and 2 flight segment per Miles+Bonus Account.". What does this mean? I can pay for one upgrade award to upgrade up to four passengers (i.e., I pay 1x 50k miles to upgrade EU-Far east Y->C)? Or that if multiple persons are on one ticket, there can be at most 4 passengers upgraded in one request (i.e., I pay 4x 50k miles to upgrade EU-Far east Y->C)?
ErnstH is offline  

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