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-   Accor | ALL (Accor Live Limitless) (https://www.flyertalk.com/forum/accor-all-accor-live-limitless-667/)
-   -   New ALL website and app issues. Post here! (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1998311-new-all-website-app-issues-post-here.html)

Castleford Tiger Mar 4, 2020 1:33 am

No Points history for me either. App and Web.

Goldorak Mar 4, 2020 3:31 am

I can see it on the app but not on the website.

AccorHotels Concierge Mar 4, 2020 4:31 am

Dear members,
Thank you very much for your feedback, we have investigated the issue, which will be resolved soon.
Best regards,
Amy

Goldorak Apr 11, 2020 2:48 am

SInce Accor credited each status member with the 50% status points "covid-19", in my points history, I see a random list of stays mixed from various years (2015, 2018, 2019) :confused:

LukeO9 Apr 11, 2020 3:33 am


Originally Posted by Goldorak (Post 32283601)
SInce Accor credited each status member with the 50% status points "covid-19"

not yet

LukeO9 Apr 11, 2020 3:49 am

https://cimg8.ibsrv.net/gimg/www.fly...0d442be776.png
Completely useless.

nrouxel Apr 11, 2020 4:21 am


Originally Posted by Goldorak (Post 32283601)
SInce Accor credited each status member with the 50% status points "covid-19", in my points history, I see a random list of stays mixed from various years (2015, 2018, 2019) :confused:

Same for me.
It disappears when choosing "see more" option

hotel_user Apr 11, 2020 4:42 am


Originally Posted by Goldorak (Post 32283601)
SInce Accor credited each status member with the 50% status points "covid-19", in my points history, I see a random list of stays mixed from various years (2015, 2018, 2019) :confused:


could not resist ... the force was too great ....

"These aren't the stays you're looking for."


The total randomness of the stay list brought back some good and mixed memories though .....

CanadaDH Apr 11, 2020 6:58 am


Originally Posted by Goldorak (Post 32283601)
SInce Accor credited each status member with the 50% status points "covid-19", in my points history, I see a random list of stays mixed from various years (2015, 2018, 2019) :confused:

Mine was doing the same. Also only showed 1 stay from this year, with most stays missing. Although, it still managed to display the correct totals, even with most details missing.

But, that issue seems to have resolved itself as of this morning.

3544quebec Apr 11, 2020 3:39 pm


Originally Posted by CanadaDH (Post 32283946)
But, that issue seems to have resolved itself as of this morning.

Good bet that it resolved itself because if it had required intervention by anyone in ALL there would have been a monumental stuff-up

Goldorak Apr 12, 2020 2:51 am

Not resolved for me. Here is what I see (look at dates). And the next line below what you see on the screenshot is a stay from 2009 !!

https://cimg7.ibsrv.net/gimg/www.fly...8552cdc687.jpg

CanadaDH Apr 12, 2020 7:32 am


Originally Posted by Goldorak (Post 32286153)
Not resolved for me. Here is what I see (look at dates). And the next line below what you see on the screenshot is a stay from 2009 !!

Upon closer inspection, I see that mine is resolved on the website. But when I check the app, my points history is also still messed up. So, I guess they only partially resolved it.

LukeO9 May 16, 2020 3:22 pm

I noticed that the rate calendar is back.

3544quebec May 16, 2020 5:07 pm


Originally Posted by LukeO9 (Post 32381254)
I noticed that the rate calendar is back.

Don't worry - when people actually need to start booking rooms again Accor will take it away

LukeO9 Jun 15, 2020 5:57 pm


Originally Posted by LukeO9 (Post 32381254)
I noticed that the rate calendar is back.

Now that I'm using this facility I am reminded of the strange quirks this website had, and still has. Moving the calendar forward leads one to believe the website changes are working well, until one decides to move the calendar backward.


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