Iberia Plus partner changes
Jan 29, 2013 | 5:43 pm
#46
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
Points taken from my Le Club account on 10 January (reported here) haven't reached my IB Plus account six days later.
In their reply to my enquiry Accor is kind enough to "remind" me that the transfer can take up to six weeks -- and ask me to contact the airline if the Avios haven't arrived after that time.
Jan 30, 2013 | 9:58 am
#49
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
Well, did you do the transfer while Iberia was missing as a partner?
Jan 30, 2013 | 10:42 am
#50
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
Jan 31, 2013 | 6:20 am
#52
Join Date: Jan 2013
Posts: 2
Jan 31, 2013 | 9:01 am
#54
Join Date: Jul 2012
Location: Madrid, Spain
Posts: 46
I performed a manual transfer on Jan 22nd and after 9 days I'm still waiting for the miles to be accounted on my IB Plus account. The last time I did transfer from LeClub to IB Plus it only took 3 days for miles to get to my account.
Feb 4, 2013 | 12:18 pm
#57
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Feb 5, 2013 | 9:39 am
#58
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi travelkid,
As you may already know, it can take up to six weeks for the transfer to be completed. However, since the Le Club Accorhotels and the Iberia Plus loyalty programmes have just signed a new deal regarding the conversion rate applied, transfers may take a bit longer than the regular six weeks.
In the meantime, please rest assured that the automatic transfers are now fully working.
Kind regards,
Nathan
As you may already know, it can take up to six weeks for the transfer to be completed. However, since the Le Club Accorhotels and the Iberia Plus loyalty programmes have just signed a new deal regarding the conversion rate applied, transfers may take a bit longer than the regular six weeks.
In the meantime, please rest assured that the automatic transfers are now fully working.
Kind regards,
Nathan
Feb 6, 2013 | 3:37 am
#60
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi ironfire,
I can see why you think transfers can take so long to be completed but verifications must be done by both parties first before authorizing the transfer. And this bilateral communication takes an important amount of time as well as avoids mistakes to be made.
I apologize for the long waiting time you guys are facing for your points to be transferred.
All the best,
Nathan
I can see why you think transfers can take so long to be completed but verifications must be done by both parties first before authorizing the transfer. And this bilateral communication takes an important amount of time as well as avoids mistakes to be made.
I apologize for the long waiting time you guys are facing for your points to be transferred.
All the best,
Nathan