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Old Feb 6, 2013 | 3:37 am
  #60  
AccorHotels Concierge
Company Representative, Accorhotels
10 Years on Site
 
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi ironfire,

I can see why you think transfers can take so long to be completed but verifications must be done by both parties first before authorizing the transfer. And this bilateral communication takes an important amount of time as well as avoids mistakes to be made.

I apologize for the long waiting time you guys are facing for your points to be transferred.

All the best,

Nathan


Originally Posted by ironfire
I´m sorry Nathanm, but in 2013, why is it so hard to transfer points and takes 6 weeks to the transfers be completed? It should be automatic as any other bank or credit transaction. Is the transaction delivered by Pigeon post?
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